EE and Three UK Offer Free Calls and Data for Jamaica as Hurricane Melissa Hits UPDATE

Mobile network operator EE (BT) has notified customers in Jamaica (Caribbean) that, due to the likely devastating impact of Hurricane Melissa (Category 5) today, they’re promising to credit back charges for mobile calls, texts and data (mobile broadband) used in Jamaica, as well as mobile and landline calls from the UK to Jamaica.

The time-limited offer isn’t live yet, and will instead run between 29th October (tomorrow) and 31st October (inclusive). “Please be aware that mobile signal in the area might be affected by damage to local networks and equipment,” said EE, before adding that their “thoughts are with everyone affected by Hurricane Melissa.”

We wouldn’t be surprised if Vodafone (VodafoneThree) and O2 also made a similar gesture in the near future, as that tends to be the way these things go. Credits to Zoom Earth for the screenshot showing Hurricane Melissa’s latest position and winds over the island.

UPDATE 29th Oct 2025 @ 12:56pm

Now Three UK has joined: “We’re crediting back charges for mobile calls, texts and data used in Jamaica, as well as mobile calls and texts used in Cuba between 28th October and 3rd November (inc.). We’re also crediting charges for mobile calls from the UK to Jamaica and Cuba during the same period. Mobile connectivity may be affected by damage to local networks and equipment.”