
Network operator Openreach (BT) has notified UK internet providers (ISPs) about the looming launch of a new special offer on their Ethernet Access Direct (EAD) lines for speeds of 1Gbps or below. The deal will apply a rental discount of 10% on the current one-year term rental prices with no CPI price rises for a full 36 or 60 months in return for signing up to a new 36 or 60-month term.
Competition in the business connectivity market for high-speed Ethernet is growing, not only from rival networks but also from the attraction of cheaper – albeit more consumer grade – Fibre-to-the-Premises (FTTP) lines and alternatives like EoFTTP. But Ethernet’s ability to deliver a private uncontended circuit with better Service Level Agreements (SLA) still has plenty of merit, and the new offer may help to make EAD look a bit more attractive.
At the time of writing, Openreach doesn’t yet appear to have published a public briefing on the new promotion, although their related pricing data has been updated. This notes that the new offer is applicable to EAD circuits at speeds of up to 1000Mbps in the business access market (CLA, HNR, Area 2 or Area 3) that have been held for 3 or more years (i.e. trying to keep existing users loyal).
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However, the new offer does emerge during a period where Openreach has recently been the subject of a few competitive complaints by rivals for some of their FTTP discounts (here), although it’s unclear if the new Ethernet promotion will attract similar gripes from the business connectivity side of the market. But ISPreview has already noted a few grumbles from within the industry about it.
UPDATE 2:14pm
The public briefing for this is now also available (here).
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This confirms a disturbing pattern of recent behaviour by Openreach in the leased line market (EAD). After years of turning down requested changes by their customers, they suddenly launch 3 major promotional offers in a couple of months.
(1) A offer to spread connection charges
(2) A offer to give 1st year rental free in central London
(3) A 10% discount for an extended commitment.
So they had years to do this, why now? Competition!! Openreach volumes are down, with providers like ITS taking material market share, they are under pressure. However the problen is that these offers taken on a cumulative basis, seem designed to foreclose the market before in OFCOM’s words competition is ‘sustainable’. That has to be wrong! The delivery of this change by Openreach as a ‘promotion’, rather than a price change I believe to be a dodge to avoid full OFCOM oversight. The effect could be to crush competition before its established. Thats wrong!!!