Broadband ISP VISPA Informs UK Customers of Closure and Liquidation

Long-running UK ISP VISPA, which was first launched way back in 1999, appears to have begun informing customers that they’ve “ceased trading and decided to commence liquidation proceedings“. The provider’s remaining broadband subscribers have been told they will need to “immediately” find an alternative.

The small and previously Manchester-based ISP had recently tried their hand at building full fibre (FTTP) broadband networks, such as in the town of Marple (here), and they’ve also run their own Fixed Wireless Access (FWA) network around parts of Cheshire. On top of that they’ve long sold a variety of Openreach based broadband packages via ADSL, FTTC and FTTP technologies.

However, regular readers of ISPreview will know that we recently wrote about some of the problems VISPA appeared to be facing (full summary). In short, the company’s accounts (06921088) were roughly a year overdue, and they’ve also been facing their fourth separate “First Gazette notices for compulsory strike-off” since March 2022 (latest petitioner: HMRC). Not to mention some issues with the company’s legal address and a barrage of negative reviews on Trustpilot.

Suffice to say that the provider, which on their website claim to be home to “thousands of happy customers throughout the UK“, appeared to be experiencing some difficulties and our attempts to reach them for comment have continued to go unanswered (we’ve been trying since December last year). The latest development is that several customers (credits Dan and others) have now reported receiving the following email from the company’s boss.

VISPA Customer Email

From: Vispa <sales@vispa.net
Sent: 04 February 2026 XX:XX
To: XXXXXXXXXXXXXXXXXXXXXX
Subject: Urgent: Vispa has now ceased trading. Please cancel your Direct Debit!

Dear Customer,

We are writing to inform you that Vispa Limited has ceased trading and decided to commence liquidation proceedings.

As a result, we regret to advise that Vispa will no longer be able to continue providing broadband services. To avoid any interruption to your connectivity, you will need to immediately choose a new Internet Service Provider (ISP) as soon as possible.

Most providers on the Openreach network are able to take over your existing line with minimal disruption. You can find a list of alternative suppliers here:

https://www.openreach.com/help-and-support/service-providers-on-our-network

We also strongly recommend that you cancel any active Direct Debit or standing order you have in place with Vispa Limited to prevent any further payments being taken.

We understand this news may be inconvenient and we sincerely apologise for the disruption this causes. We would like to thank you for your custom and support over the years.

Kind regards,

James Ormerod

Director

The message provides remaining customers with no firm date for the service’s disconnection and suggests that VISPA has not been able to find, or didn’t attempt to find, a provider that could take on their base as part of a smoother migration process.

As previously reported, VISPA had allegedly previously encouraged at least a few of their customers to switch to a new company called Gig Fibre Ltd, which was incorporated on 16th May 2024 by the same owner as VISPA and, until 20th August 2025, had previously been known as “VISPA GROUP LIMITED“. But there’s no mention of that being an option above either, and we have yet to find a website for the service.

At the time of writing, VISPA’s website is still online, although their service status page (https://status.vispa.net/) has been “down for Maintenance” for a few days now.