VodafoneThree Top 1.77 Million UK Broadband Users as Mobile Shrinks to 28.6M

Broadband and mobile operator Vodafone (VodafoneThree) has today published their latest Q3 FY26 financial results. The figures show that they now have 1.768 million fixed broadband customers (up strongly by 64k in Q3 vs 50k in Q2) and a huge combined mobile base of 28.619m (down from 28.824m).

In terms of their fixed broadband lines, Vodafone reported further growth, with a quarterly addition of 64,000 customers – thanks in part to being widely available across Openreach, CommunityFibre (mostly London) and CityFibre’s UK networks. The provider’s full fibre (FTTP) coverage can now reach a combined total of 22 million UK households (up from 21.8m last quarter).

As for their mobile base, the combined operator reported a quarterly fall of -73,000 in Pay Monthly customers (vs +14,000 in Q2), which is said to be “primarily driven by the disconnection of 53,000 very low-value Business SIMs” and some consumer losses at Three UK. Elsewhere, there was another fall of -132,000 in Prepaid / PAYG customers (vs +45k in Q2).

In addition, quarterly mobile broadband (data) usage across their UK network fell slightly to 771,600 TeraBytes (down from 771,882 TB last quarter). The operator also reported that some 705,000 of their consumer customers were now converged (up by 15,000 in Q3) – taking both a broadband and mobile bundle.

Margherita Della Valle, Vodafone Group CEO, said:

“We maintained good service revenue momentum in the third quarter across both Europe and Africa, supported by top-line growth in Germany, and strong contributions from Türkiye and Africa. After a fast start, we are making very good progress with the integration of our UK business.

Looking ahead, we are on track to deliver at the upper end of our guidance range for both profit and cash flow.”

The update also included a brief update on the progress that they’ve been making in allowing customers of both networks to use the best available mast/signal: “Our spectrum and network sharing activation is ahead of plan, with 28.6 million Vodafone and Three customers already benefiting from seamlessly using both networks and we have upgraded over 8,000 radio sites, removing a total of 16,500 km2 of ‘not spot’ areas. Seven million Three and SMARTY customers are benefiting from improved 4G speeds of up to 40%, through sharing of combined spectrum.”

Finally, the operator saw their quarterly UK service revenue fall slightly to €1,975m (down from €2,018m in the previous quarter). The full report is here (PDF).