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Survey Claims Poor Broadband May Hamper New Game Consoles

30th October, 2020 (28 Comments)

A Censuswide survey of 2,005 UK gamers who use consoles or games online for at least 1 hour a week, which was commissioned by UK broadband ISP Zen Internet, has found that “poor internet performance” could impact the purchasing decisions of 39% who may be considering the new consoles (XBox Series X and PlayStation 5).

woman customer complaints call center vector illustration eps 10

Broadband ISPs that Cause UK Consumers the Most Stress Named

30th October, 2020 (15 Comments)

A new survey from Broadband Genie, which used a special tool to analyse and estimate the consumer stress levels of 305,568 tweets that were aimed at major UK broadband ISPs, has revealed which providers had the most stressed customers. Overall it’s bad news for Shell Energy, but good news for Hyperoptic.

Sky UK Formally Launch FTTP Broadband as COVID19 Hits Call Centre

30th October, 2020 (16 Comments)

UK ISP Sky Broadband has just officially announced the launch of their new Openreach Fibre-to-the-Premises (FTTP) based “Superfast” (59Mbps) and “Ultrafast” (145Mbps) broadband package for new and existing customers from £35 per month. Meanwhile an outbreak of COVID-19 has forced their Sheffield call centre to close.

TalkTalk ISP Data Claims Commuter Towns are Home Working Hubs

30th October, 2020 (2 Comments)

New data from UK broadband ISP TalkTalk, which examined the internet usage of their customers between January to August 2020, has helped the provider to identify the top 20 British hub locations for Home Working. Overall Huddersfield saw the largest increase of network data usage (37%).

WeFibre Target 1Gbps Full Fibre for 1 Million UK Homes by 2023

29th October, 2020 (2 Comments)

The Telcom Group and sibling ClearFibre have today launched yet another sub-brand broadband ISP called WeFibre, which appears to be targeting social housing and aims to deploy their 1Gbps capable Fibre-to-the-Premises (FTTP) network to cover 1 million premises by the end of 2023. Better yet this speed will cost you just £20.

Exascale Finish 40km Dark Fibre for Wolverhampton and Telford

29th October, 2020 (0 Comments)

UK ISP Exascale, which is currently building a new Fibre-to-the-Premises (FTTP) broadband network to cover premises in the Shropshire borough of Telford and Wrekin (here), has given their plans a huge capacity boost with the completion of a new 40km Dark Fibre network between Wolverhampton and Telford.

BT Group Sees FTTP Broadband Reach 3.5 Million UK Premises

29th October, 2020 (25 Comments)

The BT Group has today published their Q2 2020/21 results, which saw Openreach expand their gigabit-capable Fibre-to-the-Premises (FTTP) broadband ISP network to cover 3.5 million UK premises (up from 2.98m last quarter). The full fibre build rate has now hit 40,000 premises per week (up from c.34,000).

O2 UK to Donate 10,000 Mobiles and Free Service to Digitally Excluded

29th October, 2020 (3 Comments)

Mobile operator O2 (Telefonica) will today extend their existing partnership with Hubbub (here), with the aim being to donate 10,000 devices and 12 months of free calling and internet connectivity to “digitally excluded people” in UK cities that are either facing, or at risk of, new Tier 3 lockdown restrictions (COVID-19).

Openreach Give UK ISPs More Control of Broadband DLM Profiles

28th October, 2020 (28 Comments)

Openreach (BT) has informed ISPs with Fibre-to-the-Cabinet (FTTC / VDSL2) and G.fast broadband lines that they will “soon” be deploying functionality that allows providers who wish to purchase this to amend Dynamic Line Management (DLM) profiles on customer lines, which sounds as if it may be more flexible than prior approaches.

BT and EE Pick Ericsson to Supply 5G Mobile in Major UK Cities

28th October, 2020 (5 Comments)

Mobile operator EE (BT) has today unsurprisingly chosen Ericsson to be their new supplier for ultrafast 5G based mobile (mobile broadband) deployments across major UK cities, such as London, Edinburgh, Belfast, Cardiff and more. The move marks a further step away from Huawei, which has been banned.

SpaceX Prices Starlink’s Beta LEO Satellite Broadband Service

27th October, 2020 (36 Comments)

Good news, SpaceX has unofficially revealed how much they intend to charge open beta customers of their new Starlink Low Earth Orbit (LEO) satellite broadband service. Bad news, it’ll set you back $99 (c.£75) per month for the service rental and $499 (c.£380) for the ground terminal, tripod and router hardware.

New 4G A2G Network Brings 100Mbps to In-Flight Broadband

27th October, 2020 (7 Comments)

Thales in the UK, working alongside Nokia and SkyFive, has today announced that their new 4G LTE Air to Ground (A2G) network is being made available to the global market, which could mean faster in-flight WiFi speeds of up to 100Mbps (shared between all of the passengers) and latency times of less than 50ms.

BT to Build UK’s First 5G Private Network in Belfast Harbour

27th October, 2020 (4 Comments)

BT has today announced that they will build and manage one of the UK’s “first” live 5G Private Network (5GPN) across Belfast Harbour in Northern Ireland, which will deliver a secure and ultrafast mobile broadband platform to reach the Port’s main operational areas.

video gamer playing on computer by 123rf

RootMetrics Tests 5G Mobile Speeds for Cloud Gaming in London

27th October, 2020 (8 Comments)

RootMetrics has today published a new study of 5G based mobile broadband speeds and latency, which compares the network and coverage from EE (BT), Vodafone, Three UK and O2 in order to determine which operator is likely to deliver the best cloud gaming (remote play video games) performance in London.

Business ISP Air IT Acquires Netstar UK Ltd and Microtrading Ltd

27th October, 2020 (0 Comments)

Managed communications provider and ISP Air IT has acquired London-based Netstar UK Limited and Birmingham-based Microtrading Limited for undisclosed sums, which has enabled the group to effectively double its size in the space of just nine months, while also expanding more into London and the West Midlands.

B4RN’s CEO Becomes First Customer of 10Gbps Home Broadband

27th October, 2020 (48 Comments)

The CEO of rural UK full fibre ISP B4RN (Broadband for the Rural North), Barry Forde, has become the first person to sign-up to the provider’s new 10Gbps capable Fibre-to-the-Home (FTTH) plan. The first live speed test of this produced a download speed of 8341Mbps and uploads of 6644Mbps, with latency of just 1ms.

consumer switching uk broadband and phone

Ofcom Extend Broadband ISP Switching and Ban Locked Mobiles

27th October, 2020 (9 Comments)

Ofcom UK has set out new measures that will make switching between broadband ISPs on physically separate networks easier (e.g. Openreach to Cityfibre), but due to the complexities involved providers will be given until December 2022 implement it. Mobile operators will also be banned from selling “locked” handsets.