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telecommunication tower a falling signal on the city 123rf

15th January, 2026 (1 Comment)

The Government’s Building Digital UK (BDUK) agency, which oversees their gigabit-capable broadband and mobile network expansion programmes, has just published three new studies that examine the wellbeing and social benefits of the 4G Shared Rural Network (SRN) project, as well as the benefits and challenges of 4G mobile in rural Scotland, and finally some additionality research for mobile suppliers.

BT easyJet picture for PR use 150126

15th January, 2026 (3 Comments)

Broadband and telecoms giant BT has announced that their EE mobile network has secured a major new contract with the UK’s largest airline, easyJet, to deliver thousands of mobile connections to keep its flight crew, aircraft and airports linked up across Europe – in 35 countries and over 150 airports (from Gatwick to Gran Canaria).

Hyperoptic HQ London Hammersmith

15th January, 2026 (2 Comments)

City-focused full fibre (FTTP/B) broadband ISP Hyperoptic, which claims to have already deployed their gigabit fibre network to cover 1.9 million UK homes, has today announced the appointment of Emma Dark as Customer Experience and Service Director, and Nemanja Zec as Head of Customer Service Operations to “support the next phase of growth“. Improvements to support are also coming.

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Virgin-Media-O2-UK-customer-support

15th January, 2026 (10 Comments)

Broadband and mobile provider Virgin Media and O2 (VMO2) has today stated that their adoption of AI-based improvements to their automated phone system, as well as cross-skilling 5,000 agents and simplifying team structures, has reduced the number of calls transferred by its agents by 1.3 million in 2025 – saving customers around 400,000 hours of their time.

Virgin-Media-O2-5G-SA-Mobile-Mast-Surrounded-by-Trees-2023

15th January, 2026 (6 Comments)

Mobile operator O2 (Virgin Media) has this morning announced that they’ve switched-on their next-generation 5G Standalone (5GSA) mobile broadband network for the city of Gloucester in Gloucestershire (England). The operator’s 5GSA network is now live across a total of more than 500 locations (70% of the UK’s population, or c.49 million people).

Starlink-Satellite-Dish-2

15th January, 2026 (21 Comments)

The Starlink service (SpaceX), which offers ultrafast broadband speeds to the UK and globally via a massive constellation using thousands of compact satellites in Low Earth Orbit (LEO), has introduced a new package for residential customers that costs just £35 per month and will offer you download speeds of up to 100Mbps.

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grain connect fibre optic build

15th January, 2026 (0 Comments)

Carlisle-based alternative broadband ISP Grain, which in 2025 secured a £225m funding boost (here) and has already built their point-to-point full fibre (FTTP) network to cover 270,000 UK premises (aiming for 600,000 in the future), has today continued the drip feed of new network expansion announcements by adding Goole in the East Riding of Yorkshire (England) to their list.

Email Inbox Electronic Communication 123rf

14th January, 2026 (18 Comments)

Internet service provider YouFibre, which is one of the main retail outlets for Netomnia’s growing national Fibre-to-the-Premises (FTTP) based broadband network, has informed customers that they intend to impose a block against internet traffic on Port 25 (SMTP) from Friday (16th January 2026).

virgin media uk engineers jacket

14th January, 2026 (7 Comments)

Several sources have informed ISPreview that broadband and mobile operator Virgin Media (O2) has today notified staff, specifically those in the Fixed Wholesale and Customer Delivery side of their business, that c.300 of them could be facing redundancy in the near future. The move follows a slowdown in the expansion of their full fibre (FTTP) network via nexfibre.

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TV and UK video streaming with remote control by 123rf ID91109979

14th January, 2026 (20 Comments)

The UK telecoms and media regulator, Ofcom, has today launched a new consultation that sets out their plan to introduce a new code for designated connected TV platforms (e.g. Freely, Android TV, Roku OS, Sky Stream, Virgin Media Horizon etc.), which will require them to ensure that content and services (e.g. iPlayer) from Public Service Broadcasters’ (PSBs) are made “prominent” on their services.

glide 2020 logo uk isp

14th January, 2026 (1 Comment)

Clevedon-based broadband ISP Glide Group has today announced a new multi-year contract extension with the University of Exeter in Devon (England), which will deliver a “major upgrade” to their wired and wireless internet connectivity – focused upon the educational establishment’s student accommodation estate.

PLEIO packaging by Netgem TV

14th January, 2026 (1 Comment)

Alternative rural internet provider Voneus, which has deployed a mix of full fibre (FTTP) and wireless (FWA) broadband networks over some of Wales and England’s remote communities, has announced that they will make Netgem TV‘s new IPTV set-top-box and streaming service – PLEIO – available via new TV service bundles. The new kit features support for Freely‘s live UK V streaming service.

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Energy saving using AI in UK telecoms CoPilot AI Image for MJackson 130126

13th January, 2026 (1 Comment)

A whitepaper from the Digital Connectivity Forum (DCF), an industry think-tank, has attempted to highlight how AI (Artificial Intelligence) technologies can help the UK telecoms (broadband, mobile etc.) industry reduce emissions, strengthen climate resilience, and meet increasingly demanding regulatory and investor expectations.

13th January, 2026 (10 Comments)

A couple of homes in a remote rural area near the village of Llanelidan in Denbighshire (Wales) have been left without access to broadband and internet-connected TV services for nearly six long weeks. The situation began after some nearby overhead lines (poles) were damaged in an unspecified event on 6th December 2025.

Grain connect sign picture by Craig-Sansam

13th January, 2026 (0 Comments)

Carlisle-based broadband internet provider Grain, which last year secured a £225m funding boost (here) and has so far built their point-to-point full fibre (FTTP) network to cover 270,000 UK premises (aiming to reach 600,000 in the future), has revealed that they’ve begun to deploy their network across the Warwickshire (England) town of Nuneaton; home to around 88,000 people.

United Infrastructire engineer next to UK mast site PR130125

13th January, 2026 (0 Comments)

Mobile infrastructure company Cornerstone (CTIL), which was originally established as part of a UK network sharing agreement between O2 (Virgin Media) and Vodafone (Vantage Towers), has awarded construction company United Infrastructure the contract to maintain their national network of 16,000 telecoms (mast) sites.

Dragon WiFi Kit on House

13th January, 2026 (1 Comment)

Network operator Dragon WiFi, which typically delivers a variety of broadband connectivity solutions across rural parts of South Wales and South West England, has informed the local authorities in Cornwall (England) that they’re willing to help set up temporary wireless internet solutions in areas that may remain disconnected following Storm Goretti.

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