
Alternative network operator Netomnia (Brsk, Youfibre) has today published their Q2 2025 results, which reveals that their multi-gigabit speed Fibre-to-the-Premises (FTTP) broadband network now covers 2.56 million UK premises (up 243k in the quarter) and is home to 341,000 customers (up 54k).
The results mean that the operator is still on-track for their current coverage goals and EBITDA positivity in 2025. Netomnia continues to expand their network coverage by around 1 million premises per year, and they expect to reach 3 million premises by the end of 2025 and then 5 million by the end of 2027 (inc. 1 million customers by 2028). The service is currently available across parts of over 90 UK cities and towns.
In addition, Netomnia’s take-up rate has increased by one percentage point during the first quarter, going from 12.4% in Q1 to 13.4% in Q2. This is particularly positive given the operator’s rapid rate of build, which normally has a tendency to suppress the percentage growth in take-up (i.e. building to many more premises than the rate of customer adoption).
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The brief results also reveal that the operator delivered £23.6m in quarterly revenue (up from £19.9m in Q1 and 256% year-on-year) and adjusted EBITDA (earnings before interest, tax, depreciation and amortisation) of (£4.9m) – up 30% YoY, the latter of which excludes exceptional items. But the ongoing network builds inevitably mean that Net Debt has also grown to £709m (up 16% Quarter-on-Quarter from £610m – debt drawn to date including accrued interest less cash).
Jeremy Chelot, Group CEO of Netomnia, YouFibre and brsk, said:
“We now have the fastest network build and customer acquisition rate among Alt-Nets. We’re on track to reach 3 million premises passed and achieve EBITDA positivity in 2025. With plans to scale to 5 million premises by 2027, we remain the UK’s most scaled and capital-efficient retail and wholesale platform, positioned to lead industry consolidation.”
The question of consolidation remains an interesting one for a network operator in Netomnia’s position, not least because it may require additional investment in order to deliver any deals of scale, and they might then find themselves battling against CityFibre and Nexfibre (Virgin Media) for some of the same players.
On the other hand, DigitalBridge also backs Freedom Fibre and the two have very little overbuild (the networks are also very close together – complementary), which could be one potential target. Jeremy Chelot’s former haunt of CommunityFibre in London might be another possibility, although that would require a serious funding agreement, but the two do have a somewhat complementary approach to build and no overbuild.
Some other options might be MS3, Trooli and a few others. Time will tell.
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Netomnia (YouFibre,Brsk) continue to do well, good alternative for many if you are in one of their build areas.
Good to hear, but there are a few hic ups on the way!
Like the system wide outage of IPV6, that we are currently suffering.
Wrexham, Nottinghamshire, Edinburgh to name just a few!
Unfortunately there is a bug in our OLT but we are planning to patch the bug in the next 4-6 weeks.
Jeremy, how about Wisbech (PE13 3TL)?
I hear only promises. Last was January, when I was told that my street will go live in 3 months. Now saying, maybe 2026…
Can’t be system wide, IPv6 works fine for me
Netomonia don’t operate in Edinburgh last time I checked.
Or the fact 2 months in and my connection is suffering from confirmed peak time congestion!. The next 5.5 weeks mean it’s all the time -:(
The only negative to Netomnia rolling out to more premises is that YouFibre will continue to struggle with support queries. There are many complaints about the poor/inadequate support from YF — the only partner ISP of the network — so when will Jeremy answer those complaints and get things back to the way they used to be? People shouldn’t have to use the complaints email address to get through to a UK-based support team that will help someone.
I barely get any escalation anymore…but my email is available if anybody needs help jeremy at YouFibre dot com 🙂
Everything seems to be fine now but happy to listen 🙂
My last email was never answered (though I did get an automailer a month later saying was it replied too), though that was never replied too either. So support issues certainly do exist at youfibre.
They just unable to finish PE13 3TL. Pre-signed contract in summer 2021. Told will go live by December. 4 years passed, need to wait another 2 years, but who knows.
Started in 2021, in 2023 previous contractor bankrupted. Cables in poles for splicing.
Now they “promising” in 2027. They need to check what is done and whats not in my area. Same time new places in town going live.
So it’s true, need to do some extra work, they giving up. Really need to investigate 2-3 years what’s need doing?
Looks, I will get Cityfibre sooner with their slow build speed.
Maybe they know what’s been done and it’s a lot more work than you think?
I recently switched from an Openreach FTTP provider to Youfibre, on Netomnia, and so far, so good. I’m quite pleased with it. Time will tell if the reliability is there, but I’m impressed so far. Their pricing was quite competitive compared to what I was paying previously.
I believe this also includes brsk numbers?
Yes, They do. They are Group Numbers.
Surprised they aren’t further down the wholesale route with retail ISPs. Was kind of expecting Zen to sign up with them.
Did actually see one list Netomnia as a Network. Unfortunately I can’t recall who.
NuFibre the owner of Yayzi has listed it, let’s take it with a pinch of salt
I was hoping that retail ISP Aquiss was going down the wholesale route with Netomnia.
prices still high and no static ip
Static IP can be purchased as an add-on
Sorry, what’s wrong with the pricing?
Looking good, but difficult to really see what’s going on with such a short summary statement. It also quotes some figures as YoY others QoQ. What’s hiding in those numbers?
We have been reporting our numbers for 3 quarters so you can choose to work it out for yourself 🙂 We can’t hide those numbers we just think some numbers are more relevant QoQ and some YoY…
Keep cutting off my internet.
0 compensation though.
Vodafone: 0 disconnects in 18 months
Youfibre: 4 disconnects in 3 months.
Other ISPs compensate you when they cut off your internet. Youfibre doesn’t.
Also, upload to OVH, Ionos, max 200mbit, on a 2Gbit connection. Really regretting it
Vodafone for me 2 disconnects per 24 month
When are your support and complaints team going to actually start providing adequate levels of support. Despite nearly 2 months of issues my service is still seeing unacceptable levels of packet loss between my router and its next hop, and zero ipv6 connectivity. I was promised a call back no later than the end of Monday 21st on Thursday last week … guess what, still no call back, and yes I cc’d you the last time I mailed in, this is after that escalation.
I wasn’t particularly impressed with YouFibre. I was in the process of moving house and was genuinely excited to see they were available at the new address. Unfortunately, the house purchase fell through and I had to cancel the installation — and that’s when the issues began.
The initial customer support agent made cancelling far more difficult than it needed to be. She repeatedly insisted I simply postpone the install until I moved elsewhere. I tried to explain that YouFibre might not be available in my next location, but she was resistant. I had to practically beg her to process the cancellation. Eventually, she said it was cancelled — or so I thought.
To make matters worse, she then tried to sign me up at the address I was selling! I explained that I was leaving the property and couldn’t even get service there — despite her system saying otherwise. I knew for a fact it wasn’t ready because I personally knew the build manager in the area.
After four hours with no cancellation confirmation, I phoned sales and got through to a helpful rep who cancelled the order properly and emailed me confirmation within minutes.
However, it didn’t end there. YouFibre still turned up at the property I was meant to purchase — ten days later than scheduled, no less.
My father also had a poor experience. He tried to sign up, but there was a blockage in the Openreach lead-in. Four weeks passed with no updates, no returned calls, and no replies to emails. After repeated attempts to get in touch, I eventually helped him contact sales and cancel the order. Ironically, two weeks later, someone showed up to clear the blockage — but by then, my dad had already switched to CityFibre and was happily up and running.
In short, YouFibre clearly struggles with logistics and has a cancellation process that needs serious improvement.
Ipv6 been broken since the 21st July… when can we expect a fix?
See above! Jeremy is aware of the problem.
So send him a polite email and I’m sure he’ll get back to you.