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Ofcom Raise UK Automatic Compensation Payments for Broadband Woes

31st Mar, 2023 (8 Comments)

The UK telecoms regulator, Ofcom, has today increased the payment amounts issued to consumers under their automatic compensation system, which requires some home broadband ISPs to compensate customers (cash or bill credits) for internet connectivity mishaps and delivery delays.

Three UK Launch £300k Grant Scheme to Help Businesses Get 5G

31st Mar, 2023 (0 Comments)

Mobile operator Three UK, specifically its business division, has today launched £300,000 worth of “free connectivity grants” for small businesses (SME) in Manchester and Birmingham, which follows new research that found better biz connectivity could contribute over £5bn a year to the local economies.

Starlink Discounts UK Satellite Ultrafast Broadband Kit to £300

31st Mar, 2023 (14 Comments)

The UK division of SpaceX’s global Starlink ISP, which uses thousands of compact satellites in Low Earth Orbit (LEO) to deliver low latency ultrafast broadband speeds to homes, has begun informing consumers that they’ve introduced a 30% discount on their hardware cost (terminal, router etc.) – dropping it to just £300.

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Over 350 Public Sites in the Midlands to Get Full Fibre Broadband

30th Mar, 2023 (8 Comments)

The Nottinghamshire County Council (NCC) in England has been chosen to lead a new £8m “GigaHubs” project that will rollout a gigabit-capable full fibre broadband network to reach a total of more than 350 public buildings (schools, council offices, hospitals etc.) across the Midlands.

Brsk Celebrate 1,000 FTTP Broadband Customers in Manchester

30th Mar, 2023 (4 Comments)

Broadband ISP and UK network builder Brsk has today announced their relatively young gigabit-capable Fibre-to-the-Premises (FTTP) network has managed to sign-up 1,000 customers on their Manchester deployment, which is double the 500 they had in December 2022.

CityFibre UK Launch First TV Ad Campaign for Full Fibre Network UPDATE

30th Mar, 2023 (28 Comments)

CityFibre, which aims to cover up to 8 million UK premises (funded by c.£2.4bn in equity and c.£4.9bn debt) with their full fibre broadband ISP network by the end of 2025 (here), has today launched their first ever TV advertising campaign – entitled: “Does your broadband suck?“. The campaign is designed to encourage consumers to upgrade.

Scotland’s R100 Full Fibre Broadband Build Hits 20,000 Premises

30th Mar, 2023 (8 Comments)

The Scottish Government has published a brief progress update on their £600m Reaching 100% (R100) project with Openreach (BT), which reveals that over 20,000 premises have now been covered by their rollout of a new “superfast broadband” (30Mbps+) ISP network (inc. almost 3,000 connections also delivered via vouchers).

Tesco Mobile UK Extend Home From Home Roaming Package

30th Mar, 2023 (10 Comments)

Mobile provider Tesco Mobile, which is a Mobile Virtual Network Operator (MVNO) on O2’s UK (VMO2) platform, has announced an extension to its free “Home from Home” roaming package. The package will run until the end of 2023 for all customers travelling to any of 48 countries across Europe and beyond “at no additional cost“.

Octaplus Acquire Legend Fibre’s UK Home Broadband Customers

29th Mar, 2023 (0 Comments)

Broadband ISP and Pay TV provider Octaplus (Octaplus Supercharged), which sells services to consumers over full fibre (FTTP) networks from MS3, CityFibre and FullFibre Limited, has confirmed to ISPreview.co.uk that they’ve acquired the residential customer base from rival provider Legend Fibre.

Ovo Energy May Acquire Shell Energy’s UK Customer Base

29th Mar, 2023 (6 Comments)

Utility provider Ovo Energy, which only recently sold off SSE’s phone and broadband customers to ISP TalkTalk (here), is reportedly now looking at a deal to acquire Shell’s domestic UK gas, electricity and broadband business (Shell Energy) – home to c. 1.4m energy and 500,000 internet customers.

Fibrus Bring Rural UK FTTP Broadband Network to 250,000 Premises

29th Mar, 2023 (13 Comments)

Infracapital-backed broadband ISP Fibrus, which is rolling out a new 10Gbps capable Fibre-to-the-Premises (FTTP) network across both Northern Ireland and the North of England (Scotland will follow), has issued a progress update that reveals they’ve now covered around 250,000 premises and have 36,000 customers (take-up of c.15%).

Digital Catapult and Ofcom Launch UK Open RAN Testing Facilities – SONIC Labs

29th Mar, 2023 (0 Comments)

Digital Catapult and Ofcom have today opened a new testing facility for Open Radio Access Network (OpenRAN) technology, which is funded by the UK’s Department for Science, Innovation and Technology (DSIT) and hopes to push forward the rollout of new O-RAN based 4G and 5G mobile networks.

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CMA Clamps Down on Online UK Rip-offs and Misleading Prices

29th Mar, 2023 (7 Comments)

The Competition and Markets Authority (CMA) has today set out its “red lines” for businesses (including broadband and mobile providers) that make use of “price reduction” and “urgency claims” when selling their products and services to UK consumers. People are also being encouraged to report online rip-offs via a new form.

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WeLink Expand 1Gbps Wireless in Edinburgh to 27,500 Premises

29th Mar, 2023 (2 Comments)

Fixed Wireless Access (FWA) ISP WeLink Communications UK, which has a network that can offer wireless broadband speeds of up to 1Gbps to homes and businesses, has announced that their deployment in the city of Edinburgh (Scotland) is expanding their carrier-grade coverage to 27,500 premises.

TalkTalk Named Worst Major UK Broadband ISP in Which? Survey

29th Mar, 2023 (21 Comments)

Consumer magazine Which? has published a partial summary of the results from their latest biannual 2023 survey of the best and worst broadband ISPs, which once again named Zen Internet as the best overall provider (customer satisfaction score of 81%), while TalkTalk were found to be the worst of the major players.

Broadband ISP Plusnet Stops Selling Own Brand UK Mobile Plans

29th Mar, 2023 (48 Comments)

Budget UK broadband ISP Plusnet, which has often been positioned as BT’s low-cost division, have this morning confirmed to ISPreview.co.uk that they will today stop selling their own-brand of EE powered Pay Monthly SIM-Only Mobile plans to new customers.

Welsh Full Fibre Broadband ISP Ogi Extend Network to Cardiff

29th Mar, 2023 (3 Comments)

Infracapital-backed ISP Ogi, which is investing £200m to build a 10Gbps capable full fibre (FTTP) network across 150,000 premises in mostly rural parts of Wales by 2025, has today announced that their rollout is – for the first time – being extended into a city centre, specifically Cardiff. But the focus seems to be on businesses.