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EE Get the Hump Over Three UK’s “Real 5G” Mobile Advert Claim UPDATE

19th Aug, 2019 (16 Comments)

“If it’s not Three, it’s not real 5G” said Three UK this morning (here) when promoting the launch of their new 5G based ultrafast mobile broadband network. In response rival operator EE (BT) is reported to have lodged a complaint with the Advertising Standards Authority (ASA) over the slogan, which they say is “misleading“.

Virgin Media Broadband and TV Customers See Family Mobile Plan

19th Aug, 2019 (0 Comments)

Existing UK customers on cable ISP Virgin Media’s ultrafast broadband and TV network are being “exclusively” offered the option of a new 4G (EE MVNO) Virgin Mobile “Family Plan,” which offers discounts for multiple SIMs and additional parental controls to help manage internet access.

Macquarie Finalise £627m Gobble of ISP KCOM in East Yorkshire UK

19th Aug, 2019 (4 Comments)

Macquarie Infrastructure (MIRA / MEIF 6 Fibre) has today confirmed that they’ve finalised their £627m acquisition of Hull and East Riding’s (East Yorkshire) incumbent broadband ISP KCOM. The new owner intends to expand the provider’s “full fibre” (FTTP) network, hopefully starting with the c.9,000 that have been missed.

Three UK Goes LIVE with 5G and £35 Unlimited Home Broadband Plan

19th Aug, 2019 (66 Comments)

Three UK (Hutchison 3G UK) will today join EE and Vodafone by confirming that their new 5G ultrafast mobile broadband network has finally gone live, starting in busy parts of London with a £35 home broadband ISP alternative. The initial plan is to cover 25 towns and cities by the end of 2019 and deliver “at least 2x faster” speeds.

Digital Scotland to Cover 6,000 More Premises with FTTP Broadband

18th Aug, 2019 (8 Comments)

The £442m (public and private investment) Digital Scotland (DSSB) project, which has been working with BT (Openreach) to rollout “superfast broadband” to poorly served areas, is to extend Gigabit capable Fibre-to-the-Premises (FTTP) UK ISP technology to cover a further 6,000 premises thanks to a reinvestment of £17.8m.

ISP Hyperoptic Boosts Entry-Level UK Full Fibre Package to 50Mbps

18th Aug, 2019 (8 Comments)

Anybody lucky enough to be within reach of Hyperoptic’s Gigabit capable FTTP / FTTB broadband network, which at present covers about 500,000 UK premises across 39 UK “Hyper Cities“, will be pleased to know that they’re boosting both the download and upload speeds of their entry-level package.

The Top Reasons Why UK Consumers Stay with their Broadband ISP

17th Aug, 2019 (16 Comments)

A new survey of 1,000 broadband customers, conducted by Which?, has revealed that 40% had been with the same ISP for 10 years and only 15% had been with their provider for less than 2 years (likely to reflect recent switchers). The reasons for this tended to vary between users of BT, Sky Broadband, TalkTalk and Virgin Media.

Calls for Action to Tackle “Chronic” Rural Broadband and Mobile Problems

16th Aug, 2019 (27 Comments)

A new report from lesser known UK think tank Parliament Street has warned how a historic “lack of investment” and “chronic connectivity” problems mean that too many rural areas are still being “challenged” by issues such as “slow broadband, less bandwidth, and problematic mobile and TV reception,” among other things.

Conference Centres Invited to Bid on £250K for UK Full Fibre Upgrades

16th Aug, 2019 (8 Comments)

A couple of months ago we reported that the Government’s new tourism sector deal would make £250,000 available to help boost “full fibre” broadband facilities in conference centres across the UK (here). Today a new competition has been launched that enables such centres to bid for a slice of the funding pot.

Study Claims UK Restaurants “Ruined” by Poor Mobile Connectivity

15th Aug, 2019 (11 Comments)

A new survey of 2,000 mobile phone using UK adults, which was conducted by Global Wireless Solutions and OnePoll, has claimed that 11% of respondents felt their experience in a restaurant had “been ruined due to poor mobile connectivity.” Meanwhile EE and O2 offered the most reliable service while inside such eateries.

Giffgaff UK Refreshes 4G Mobile Tariffs with Double the Data

15th Aug, 2019 (16 Comments)

Mobile operator giffgaff has once again (they seem to do it each year) refreshed their range of 4G mobile “goodybag” plans by effectively doubling the data (mobile broadband) allowances on three of their mid-range tariffs, which for example means that for £15 per month you’ll now get 15GB instead of 8GB.

Trial Invites for 1Gbps Virgin Media Broadband in Southampton

15th Aug, 2019 (31 Comments)

Cable ISP Virgin Media UK has begun to invite selected customers in Southampton (Hampshire) to help trial their new DOCSIS 3.1 network upgrade, which will boost the service’s top download speed to 1000Mbps (albeit only 50Mbps upload) on existing Hybrid Fibre Coax (HFC) and full fibre FTTP lines.

ISP Vodafone UK Launch Unlimited 5G and Fixed Broadband Bundle

14th Aug, 2019 (22 Comments)

Mobile operator and ISP Vodafone UK has today launched their new triple-play “Together” bundle, which combines a fixed line phone service with unlimited home broadband (FTTC / VDSL2) and 5G based mobile broadband data into a single package from £31 per month. You also get the same router as their FTTH packages.

BT Pays Ofcom UK £3.73 Million After Reporting Incorrect Turnover

14th Aug, 2019 (4 Comments)

Ofcom has today confirmed that broadband and telecoms giant BT reported an incorrect level of turnover information to the regulator for the years 2011, 2012, 2013, 2014 and 2015, which meant they had breached the regulator’s rules and a related 2011 General Demand for Information (GDI).

Triple Credit – TV and Broadband ISP NOW TV Partners Tesco Clubcard

14th Aug, 2019 (4 Comments)

Sky’s sibling UK ISP and video streaming service, NOW TV (NOW Broadband), has entered into a new partnership with Tesco that will allow existing Clubcard holders to convert their vouchers into credit for triple the value when used with the service (e.g. £5 worth of vouches becomes £15!).

Broadband ISP Plusnet Doubles BT Sport TV Price from £5 to £10

14th Aug, 2019 (7 Comments)

Customers of UK ISP Plusnet, which is a BT sibling company, who take the £5 per month BTSport TV App add-on on a 30 day contract have been left in shock after the provider suddenly began informing them that the price they currently pay would be hiked by 100% from 17th September 2019.

Thousands More in Leicestershire UK to Get Full Fibre Broadband

13th Aug, 2019 (5 Comments)

The Leicestershire County Council has today announced a £2.7 million extension to their existing Superfast Leicestershire project with Openreach (BT), which means that “thousands” of extra homes and businesses will soon gain access to a Gigabit capable Fibre-to-the-Premises (FTTP) ISP network.