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Articles for Category Tag - AAISP

UPDATE AAISP UK Launch Trial of New Home Broadband ISP Package

19th November, 2012 (3 Comments)

Business focused UK ISP Andrews and Arnold (AAISP) has called for a small number of its existing customers to help test a simplified new broadband package that has been specifically designed for home users (aka – Home::1).

UK ISP Takes a Stand to Tackle Repeated BT SFI Billing Errors

26th October, 2012 (1 Comment)

The outspoken boss of UK ISP Andrews & Arnold (AAISP) has threatened to withhold payment of “disputed charges” after becoming “sick and tired” of his staff allegedly having to waste hours tackling Special Fault Investigation (SFI) related billing errors and other mistakes created by BTOpenreach and BTWholesale.

AAISP Makes UK Internet Usage on Public Holidays More Flexible

24th September, 2012 (6 Comments)

Broadband ISP Andrews & Arnold (AAISP) has announced that their customers’ internet usage on Bank Holidays and Public Holidays in the UK will now be treated in the same way as evenings and weekends, which means that you’ll be able to download a lot more than before.

AAISP Cast Doubt Over Effectiveness of New UK ISP Complaint Handler Rules

23rd August, 2012 (0 Comments)

The boss of broadband provider AAISP (Andrews & Arnold) has warned that Ofcom’s new “decision making principles“, which are designed help the Alternative Dispute Resolution consumer complaint handlers reach a “fair and reasonable outcome” for both ISPs and customers alike, might not have much of an impact.

AAISP Criticises Slow IPv6 Adoption and Expect to Disable IPv4 Before 2024

20th August, 2012 (4 Comments)

ISP Andrews & Arnold (AAISP) has today celebrated its tenth year of offering Internet Protocol v6 (IPv6) services to UK internet customers, which comes at a time when many of their rivals are still “dragging their heels” over adoption of the standard; that’s despite IPv4 addresses in Europe being perilously close to running out.

AAISP Warns UK Government to Fix Costly Broadband Capacity Before Speed

7th August, 2012 (4 Comments)

The Director of UK ISP Andrews & Arnold (AAISP), Adrian Kennard, has warned that the recent focus upon improving the country’s broadband ISP speeds risk neglecting the need for more affordable back-haul capacity to support the new generation of superfast internet access services.

UPDATE AAISP UK Boss Slams BT Engineers over HomeHub3 Router Bias

18th July, 2012 (12 Comments)

The often outspoken boss of business ISP Andrews & Arnold (AAISP), Adrian Kennard, has criticised BTOpenreach’s engineers today for trying to sell one of its customers a BT-Infinity (FTTC) HomeHub3 router while being paid to fix a separate problem and sometimes refusing to fix faults unless one is present.

UPD AAISP UK Run First Live Trial of New FTTC Etherway Business Broadband

10th July, 2012 (12 Comments)

Bracknell-based ISP Andrews & Arnold (AAISP) has this week claimed to be the first UK provider to trial BT’s new FTTC based Etherway service, which combines the low cost of Fibre-to-the-Cabinet technology with the “simplicity, high reliability and performance” of Ethernet for a more affordable and faster business broadband product.

AAISP Boss Fears Costly Technical Nightmare of UK Internet Snooping Law

2nd July, 2012 (10 Comments)

The boss of broadband ISP Andrews & Arnold (AAISP), Adrian Kennard, has warned that the UK governments new Communications Data Bill, which will expand existing internet snooping laws and force ISPs into monitoring a much bigger slice of everybody’s online activity, is “technically a nightmare” and will require providers to introduce “stupidly expensive black boxes“.

AAISP Reveals First Real World 330Mbps UK FTTP Broadband Trial Speeds

18th May, 2012 (40 Comments)

Business focused ISP Andrews & Arnold (AAISP) has today provided some of the first real customer feedback from its closed technical trial of BT’s latest ‘up to’ 330Mbps capable Fibre-to-the-Premises (FTTP) broadband technology, which saw one user receive actual internet download speeds of 192.39Mbps (Megabits per second) with 28.53Mbps upload and just 6ms latency.

AAISP UK Reveals Pricing for its 80Mbps FTTC Superfast Broadband Service

26th March, 2012 (7 Comments)

The boss of business focused internet provider AAISP (Andrews & Arnold) UK claims to have “pretty much decided the plan” for its forthcoming 80Mbps (Megabits per second) capable Fibre-to-the-Cabinet (FTTC) based superfast broadband launch. The 80Mbps service will carry a premium of around £12 inc. VAT per month extra (on top of what you already pay).

AAISP Identifies another Low Cost IPv6 Capable Broadband Router

12th March, 2012 (2 Comments)

The Director of broadband ISP Andrews & Arnold UK (AAISP), Adrian Kennard, reports that a forthcoming firmware upgrade for the Zoom X7N wireless ADSL2+ modem router should make it work properly with the latest Internet Protocol v6 (IPv6) standard and PPPoA. Crucially Zoom’s kit, much like Technicolor’s TG582n, is a low cost router; something the market has been lacking for awhile.

AAISP Director Threatens Court Action for Overdue Customer Bills

27th February, 2012 (0 Comments)

The Director of business focused broadband provider AAISP (Andrews & Arnold), Adrian Kennard, has warned that customers whom “refuse” to pay their bills on time could face “court proceedings after a week or two at the most“. At present most ISPs would consider costly court action to be a method of last resort, with Debt Collection Agencies usually being deployed first.