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Articles for Category Tag - AAISP

UPDATE2 ISP Anger at BT Openreach’s “detrimental” FTTC Broadband Change

2nd October, 2014 (7 Comments)

The outspoken boss of broadband provider AAISP (Andrews and Arnold), Adrian Kennard, has criticised BTOpenreach for making a “very very detrimental change” to the terms of their Fibre-to-the-Cabinet (FTTC) service. In particular Openreach intends to stop supporting the VDSL modem they provide, which the ISP fears could make it harder and more costly to get faults fixed.

AAISP Fears Broadband Too Costly for ISPs in an Independent Scotland

26th August, 2014 (24 Comments)

The boss of bracknell-based ISP Andrews & Arnold (AAISP), Adrian Kennard, has waded into the heated debate over Scottish independence by warning that some smaller broadband ISPs based in the rest of the United Kingdom might “simply cut off Scotland” because of higher costs. As our Scottish cousins might say, “a nod’s as guid as a wink tae a blind horse“.

AAISP Pledges to Protect UK Users from Government Internet Snoops

16th July, 2014 (8 Comments)

As the controversial Data Retention and Investigation Powers Bill (DRIP) slips its way through the House of Commons and into the House of Lords, the outspoken boss of broadband ISP Andrews & Arnold (AAISP), Adrian Kennard, has promised to use “all practical legal means” in order to protect their customers from state sponsored Internet snooping.

AAISP Boss Highlights the Problem of Virgin Media’s Fibre Optic Claim

27th May, 2014 (35 Comments)

The complaints department for cable operator Virgin Media has admitted that one of its leaflets was “worded badly” after the Managing Director of broadband provider AAISP (Andrews and Arnold), Adrian Kennard, complained that their claim of using a “fibre optic cable to install the services at the customers property” was misleading.

BT Wholesale Moot New Voice Assured Broadband Service for VoIP Calls

7th April, 2014 (5 Comments)

BT Wholesale has started consulting ISPs on the possible introduction of a new product called Voice Assured Broadband (VABB), which appears designed to optimise standard ADSL2+ and superfast FTTC (VDSL) lines for calls made via the Voice over IP (VoIP) protocol.

Is it the ISPs Fault if Your Home Broadband Router Gets Hacked?

11th March, 2014 (21 Comments)

As consumers we have a right to be huffy at our ISPs when something goes wrong. But is the Internet provider still to blame if, as in the recent cases of AAISP and now PlusNet, your home broadband router ends up being hijacked by a DNS redirection exploit?

UPD BT Committed to Tackling UK Network Congestion Woes Raised by AAISP

26th February, 2014 (29 Comments)

BT Wholesale’s incident helpdesk manager has told the boss of broadband provider AAISP, Adrian Kennard, that they’re “fully committed to ensuring that all capacity issues are addressed” after concerns over alleged network congestion on several of BT’s 21st Century Network (21CN) telephone exchanges were raised.

AAISP and BT Lock Horns Over 3 Percent FTTC Broadband Packet Loss

7th February, 2014 (6 Comments)

The boss of popular broadband ISP Andrews & Arnold (AAISP), Adrian Kennard, has angrily reported how a BTWholesale services Team Manager told him that “3% packet loss is not considered as a fault” on the operators hybrid fibre superfast broadband (FTTC) lines.

Nominet Set to Scan UK Website Domain Names for Explicit Sex Terms

16th January, 2014 (4 Comments)

What’s in a name? Nominet, which handles the registry of .uk Internet domains, has bowed to Government pressure and agreed to begin the screening of website domain names so that any which “appear to signal … criminal content … or encourage serious sexual offences” can be blocked.

BT and AAISP Close to Fixing VPN on FTTC Superfast Broadband Modems

28th November, 2013 (3 Comments)

The boss of broadband ISP Andrews & Arnold (AAISP), Adrian Kennard, says that close cooperation with a team from BT and Huawei has enabled them to identify and replicate an earlier reported fault (here) that caused some superfast broadband FTTC (VDSL) modems from BTOpenreach to break Virtual Private Network (VPN) services.

UPD2 BT Openreach FTTC Superfast Broadband Modems Break VPN Access

5th November, 2013 (2 Comments)

The Director of broadband ISP Andrews & Arnold (AAISP), Adrian Kennard, claims to have discovered a fault with the superfast broadband FTTC (VDSL) modems that BTOpenreach distributes to new subscribers, which can affect “almost anyone running any sort of VPN” (Virtual Private Network) Internet service.

AAISP UK Doubles its Home Broadband Usage Allowance to 100GB

30th September, 2013 (4 Comments)

Internet provider Andrews and Arnold (AAISP) has once again doubled the default data usage allowance on its Home Broadband (Home::1) package from 50GB (GigaBytes) to 100GB at no extra cost, with the package remaining at a price of £25 inc. VAT per month.

Ofcom Chief Asks UK ISPs to Go Further to Improve Broadband ISP Switching

16th September, 2013 (0 Comments)

The Chief Executive of Ofcom, Ed Richards, has told the ‘Consumers and Citizens in the Communications Sector’ event that telephone operators and broadband ISPs still needed to take “further action” in order to help the regulator remove any “remaining barriers to switching” between providers.

UPDATE AAISP UK Migrate O2 Wholesale Lines to TalkTalk After SKY Concern

17th August, 2013 (8 Comments)

Business ISP Andrews and Arnold (AAISP) has confirmed that they’ve started moving “a lot of” BE/O2 Wholesale broadband lines over to their other back-haul carrier (TalkTalk Wholesale), which has primarily been caused by a loss of customers and related “uncertainty over the Sky take over“.

Heroic UK ISP Boss Forcing Junk Email Spammers to Pay Up

8th July, 2013 (6 Comments)

Junk email, we all hate it! But what if you could do something that would make them pay you for clogging up your inbox? The Director of broadband ISP Andrews & Arnold (AAISP), Adrian Kennard, has found a way after he successfully won £40 (well.. almost) by taking two email spammers to task.

Big UK ISPs Should Make Critical Support Contacts Easier to Find

13th May, 2013 (8 Comments)

At some point nearly all of us, for good or ill, will need to contact our broadband ISP or phone provider but how hard is it to find the correct details and what sort of support services are on offer? ISPreview.co.uk took a long look at ten of the UK’s best known providers to see how they compared.

UPDATE AAISP Accuse Ofcom of Destroying Competition for UK VoIP

8th May, 2013 (8 Comments)

The often outspoken boss of business ISP Andrews and Arnold (AAISP), Adrian Kennard, has today accused the communications regulator, Ofcom, of “destroying competition” in the UK market for Voice-over-IP (VoIP) telephone services.