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Articles for Category Tag - KCOM

KC Named Overall Winner of the 2013 UK Customer Experience Award

22nd October, 2013 (0 Comments)

Hull ISP KC has been named the overall winner at this year’s UK Customer Experience Awards, which claims to celebrate and promote excellence in customer experience across a broad spectrum of industry. KC also picked up the award for IT & Telecommunications.

Hull ISP KC Set to Achieve EU Target of Universal 30Mbps Broadband by 2020

1st October, 2013 (6 Comments)

The incumbent telecoms provider for Hull and East Yorkshire in England, KC, has told ISPreview.co.uk that they will “strive to meet the more ambitious 2020 goals” set by Europe (i.e. 100% of households should have access to superfast broadband speeds of at least 30Mbps) and most of this will be delivered via true fibre optic (FTTH/P) connectivity.

KC Brings Fibre Optic Broadband to 500 Student Premises in Hull UK

24th September, 2013 (1 Comment)

Hull ISP KC has announced a new deal with six local student accommodation providers that will make their superfast fibre optic (FTTC / FTTH) based Lightstream broadband service available to thousands of students studying at the University of Hull in East Yorkshire (England).

Hull ISP KC Broadband Joins Cheap PC Scheme

14th August, 2013 (0 Comments)

The incumbent East Yorkshire ISP, KC (Karoo / KCOM), has become the latest internet provider to put its support behind Microsoft and the Government’s Get Online@Home scheme, which offers cheap reconditioned computers from just £24 to those on benefits (e.g. jobless).

Superfast Broadband Covers 73 Percent of UK Postcodes as Uptake Surges

1st August, 2013 (19 Comments)

Ofcom has published their annual 2013 Communications Market Report, which covers everything about the United Kingdom’s media and telecom industries. The study reveals that NGA / superfast broadband (30Mbps+) ISP services are now available to 73% of the country (up from 65% last year) and uptake has surged to 17.5% (up from just 6.5%) or 3.8 million subscribers.

Ofcom Calls on UK ISPs to Improve their Broadband Speed Info and Support

23rd July, 2013 (0 Comments)

Ofcom has published the outcome from their latest mystery shopping study into fixed line ISP compliance with the regulators rules concerning how broadband speeds should be sold and communicated to consumers. Suffice to say that some providers (TalkTalk and O2) have fallen short of expectations but overall the market has improved.

KC Bring Lightstream Fibre Optic Broadband to 20k Premises in Hull UK

11th July, 2013 (1 Comment)

The incumbent ISP for Hull and East Yorkshire in England, KC, has revealed that the roll-out of its new superfast fibre optic (FTTH and FTTC) based Lightstream broadband service has expanded to reach more than 20,000 homes and businesses in the region.

ISP KC Rolls Out FREE High Speed WiFi Hotspots in Hull City Centre

24th May, 2013 (0 Comments)

Residents, visitors and businesses in the centre of Hull in East Yorkshire (England) can now access a new network of free “high-speed” wireless internet (WiFi) hotspots after local telecoms operator, KC, began installing access points on the city’s aging public phone boxes.

Hull ISP KC Reveal Next H2 2013 Phase of its Fibre Optic Broadband Rollout

30th April, 2013 (5 Comments)

The incumbent ISP for Hull and surrounding areas in East Yorkshire (England), KC, has today named the next batch of locations that will benefit from its new superfast fibre optic (FTTH and FTTC) based Lightstream broadband products.

UPDATE Alternative MS3 Ultrafast Fibre Optic Network Goes Live in Hull UK

11th April, 2013 (0 Comments)

ISP MS3 Communications has announced that its new and independent ultra-fast fibre optic broadband ISP network in Hull (East Yorkshire, England), which will compete with local incumbent KC, has officially gone live and is beginning to take on its first business customers.

Hull ISP KC Reveals Next Locations for its Fibre Optic Broadband Service

9th March, 2013 (1 Comment)

The incumbent telecoms provider for Hull in East Yorkshire (England), KC, has revealed the next batch of locations that will gain access to its superfast fibre optic (FTTH and FTTC) based Lightstream broadband service during the first half of 2013, which is perhaps incorrectly described as the “UK’s fastest fibre service“.

ISP KC Change Eligibility Criteria for its Cheap Line Rental Service in Hull

5th February, 2013 (1 Comment)

Broadband and phone provider KC, which operates almost exclusively in the Hull area of East Yorkshire (England), has adjusted the eligibility criteria for its Social Access Package that offers cheaper phone line rental (£5.62 a month) to the unemployed (low income groups) and those with other special needs.

Hull ISP KC Find Snow Fuels 30 Percent Jump in Broadband Internet Traffic

23rd January, 2013 (0 Comments)

East Yorkshire ISP KC has reported a 30% surge in internet traffic on their broadband network for the past week, which is believed to have been caused by heavy snow conditions forcing more people to work from home over cloud and Virtual Private Network (VPN) based services.

Hull ISP KC Moves to Fix Copper Broadband Faults Caused by Water Ingress

28th December, 2012 (1 Comment)

One of KC’s engineers in Hull (Yorkshire, England) has developed a “simple and innovative” way to fix broadband problems that are caused when water (damp) seeps into the plastic coating of copper cables, which can disrupt traditional DSL (e.g. ADSL) services by causing corrosion of the phone line.

ISP KC Expands Fibre Optic Broadband to 45,000 Hull UK Premises by 2015

27th November, 2012 (0 Comments)

KC, the incumbent internet and phone provider for Hull and East Yorkshire (England), has successfully completed the initial roll-out of their “super-fast” 350Mbps capable and fibre optic based Lightstream broadband service to pass 15,000 local premises. It now plans to reach an extra 30,000 homes and businesses by March 2015.

Hull ISP KC Launches YouView Based Broadband TV Services

23rd November, 2012 (8 Comments)

The incumbent telecoms operator for Hull and East Riding in Yorkshire (England), KC, has this week become the third UK ISP after BT and TalkTalk to launch its own broadband TV service based off the YouView (IPTV) platform called KCTV.

KC Resolve Broadband Speed and Connectivity Woes for Customers in Hull

17th November, 2012 (1 Comment)

The incumbent ISP for Hull in Yorkshire (England, United Kingdom), KC, has resolved a problem that left a “large number” of the providers broadband customers suffering from connectivity problems for almost a day.