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Articles for Category Tag - KCOM

Opensignal Ranks Largest 14 UK Broadband ISPs by Reliability

2nd August, 2024 (6 Comments)

Benchmarking firm Opensignal has today published a complementary study to their recent research into the differences in broadband reliability across countries (here), which reveals the ISPs that deliver the strongest and poorest “broadband reliability experience” in the UK. Suffice to say that it’s a good day for Virgin Media and altnets.

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NOW Broadband Tops Ofcom Q1 2024 Table for UK Consumer Complaints

25th July, 2024 (8 Comments)

Ofcom has published their latest quarterly (Q1 2024) study of UK consumer complaints, which saw NOW Broadband (NOW TV) being labelled as the worst provider for attracting the most gripes about broadband and landline phone, while Virgin Media did the same for pay TV services and O2 were the worst for Mobile.

kcom engineer on side of building in hull

KCOM Expands FTTP Broadband Network into 2 New Villages

24th July, 2024 (1 Comment)

Macquarie-backed network operator and UK ISP KCOM, which is building a gigabit broadband network across East Yorkshire and Lincolnshire in England, has revealed that they’ve now expanded their full fibre (FTTP) service into the previously unannounced villages of Scotter and Brayton.

BT Phone Box payphone booth evolution 2021

Street Think Tank Calls for Removal of UK’s Old and Ugly Pay Phone Boxes

20th July, 2024 (22 Comments)

A new report from think tank Create Streets has suggested that the new UK government should make it easier for local authorities to remove old and “ugly” pay phone boxes, which are said to damage the look of many high streets by attracting litter, graffiti and.. other things.

Full Fibre Broadband ISP Connexin Joins the B-Corp Certified Club

11th May, 2024 (0 Comments)

Broadband ISP Connexin, which is aiming to deploy a new 10Gbps capable full fibre (FTTP) network across 500,000 premises in East Yorkshire and beyond (England), has announced that they’ve become the next UK alternative network to be certified as a “B Corporation” (i.e. meeting key social and environmental standards).

Internet Danger Websites with Scam Ads and Malware

Broadband ISP KCOM Warns UK Customers Over SCAM Emails

24th April, 2024 (3 Comments)

Hull-based broadband ISP and network operator KCOM, which is operates its own Fibre-to-the-Premises (FTTP) network across East Yorkshire and Lincolnshire in England, has warned customers to be on the lookout for a new phishing email that attempts to impersonate the company in order to commit fraud.

Macquarie Allegedly Mulls Sale or Merger of Broadband ISP KCOM

22nd April, 2024 (14 Comments)

Australian investment group Macquarie has reportedly placed broadband ISP and full fibre network operator KCOM, which is the dominant operator in Hull and is also expanding further out into East Yorkshire and Lincolnshire in England, under strategic review. The move could potentially result in a sale or merger of the business.

Broadband ISP KCOM Hands Out First Digital Inclusion Grants

19th April, 2024 (0 Comments)

Hull-based broadband ISP KCOM, which is building a Fibre-to-the-Premises (FTTP) network across East Yorkshire and Lincolnshire in England, has named the first three winners of their Digital Inclusion Grants. The provider offers up to £25k to projects and organisations that are aimed at improving lives in communities across the region.

complaints ofcom report isp broadband tv phone mobile

Ofcom Sees Virgin Media Attract Most UK Broadband Gripes in Q4 2023 UPDATE

17th April, 2024 (15 Comments)

Ofcom has published their latest study of UK consumer complaints for Q4 2023, which once again names Virgin Media as the worst for attracting the most gripes about fixed broadband, landline phone and pay TV services. Meanwhile, O2, which is part of the same company, attracted the most complaints for Pay Monthly Mobile services.

Connexin Temporarily Pauses Broadband Pole Installations in Hull UPDATE

11th April, 2024 (17 Comments)

Following a “productive meeting” with KCOM yesterday, alternative UK broadband ISP Connexin has announced that they will “temporarily pause” the deployment of new telecoms poles in parts of Hull and the East Riding of Yorkshire (England) as they “explore the viability” of the incumbents recent infrastructure sharing offer.

KCOM Push Ahead with Broadband Infrastructure Sharing in Hull UK UPDATE

26th March, 2024 (5 Comments)

Broadband ISP and network operator KCOM, which is the dominant operator of Hull’s broadband and phone network in East Yorkshire, has today responded to Connexin’s negative criticism (here) of their recent feasibility study on infrastructure sharing (cable duct and pole access) by offering rivals a “quicker way forward“.

Connexin Blasts KCOM’s Broadband Infrastructure Sharing Plan for Hull UK UPDATE

19th March, 2024 (13 Comments)

Broadband ISP Connexin has today responded angrily to KCOM’s move last week to send them a feasibility study on infrastructure sharing (PIA / cable duct and pole access) in the Hull area of East Yorkshire (here), which it was hoped might have reduced the level of new pole deployments for full fibre networks. But instead they’ve been left “disappointed“.

Ofcom UK Warns its Powers are Limited on Broadband Poles

18th March, 2024 (15 Comments)

The UK telecoms regulator, Ofcom, has responded to a call by East Riding Council for them to conduct an “emergency review” of the situation around poles and KCOM’s infrastructure sharing in Hull. But the regulator says its powers to stop such works are limited and that no rival had raised a formal dispute about KCOM, yet.

KCOM Outdoor Engineer Installing FTTP Box

KCOM Claim Progress on Broadband Infrastructure Sharing in Hull UK

14th March, 2024 (10 Comments)

Hull-based ISP and network operator KCOM, which is building a Fibre-to-the-Premises (FTTP) broadband network across East Yorkshire and Lincolnshire in England, today claims to have made progress on the thorny issue of infrastructure sharing after sending a feasibility study on PIA (cable duct and pole access) to rival Connexin.

Connexin’s FTTP Broadband Poles Rollout in Beverly Causes Gas Leak

13th March, 2024 (3 Comments)

Broadband ISP Connexin has said they’re investigating after their UK engineers, who were deploying poles to carry a new 10Gbps capable full fibre (FTTP) network in the East Yorkshire (England) town of Beverley, accidentally damaged a gas pipe in the Beverley Parklands area on 11th March.

Broadband ISP Connexin Says Deploying Poles is Eco Friendly

21st February, 2024 (27 Comments)

Broadband provider Connexin, which is busy deploying a new 10Gbps capable full fibre (FTTP) network across parts of Hull, East Lincolnshire and Yorkshire in England, has introduced a new-ish argument into the debate over wood poles by highlighting how using them is “less carbon intensive than digging ducts.” But we suspect it won’t sway the refuseniks.

complaint UK consumer broadband isp and phone gripes

Ofcom Shames Virgin Media and O2 for UK Telecoms Complaints UPDATE

25th January, 2024 (37 Comments)

Ofcom has published their latest study of UK consumer complaints for Q3 2023, which names Virgin Media as the worst for attracting the most gripes about fixed broadband, landline phone and pay TV services. Meanwhile, O2, which is part of the same company, attracted the most complaints for Pay Monthly Mobile services.