Home » UK ISP News Archive » Article Tag: Ofcom Regulation (1794 Posts)

Articles for Category Tag - Ofcom Regulation

ISP B4B Networks Plan FTTP Broadband Rollout in N.Ireland UPDATE

11th May, 2018 (6 Comments)

Belfast-based ISP B4B Networks, which until now has largely focused upon serving business premises in Northern Ireland, has hinted that they could soon build their own “full fibre” FTTP/H style “ultrafast” broadband network to homes and businesses in certain parts of the UK.

Ofcom Study Tests O2, Three UK, Vodafone and EE Mobile Performance

9th May, 2018 (3 Comments)

The latest 2018 Consumer Mobile Experience report from Ofcom has used crowdsourced data to reveal some interesting details about the performance of 3G and 4G mobile networks in the United Kingdom, which among other things finds that 86% of urban vs only 73% of rural users are satisfied with their service.

Ofcom 2018 Study – Average Home Broadband Speeds Hit 46.2Mbps

9th May, 2018 (9 Comments)

Ofcom has published their annual study of fixed line home broadband ISP speeds across the United Kingdom, which reveals that the average download rate has risen from 36.2Mbps last year to 46.2Mbps now, while uploads hit 6.2Mbps (up from 4.3Mbps). Sadly the gap between urban and rural areas persists.

ISP Plusnet Expand UK Low Cost Areas to More Broadband Users

5th May, 2018 (16 Comments)

A sizeable portion of Plusnet’s broadband ISP subscriber base has recently been informed that they will benefit from a good reduction in the price of their service. The move comes after the provider decided to implement a wider definition for ‘Low Cost Areas‘ on their network.

Ofcom UK Launch Probe of EE’s Early Termination Charges

4th May, 2018 (26 Comments)

Mobile and broadband provider EE has today become subject to a new probe by the national telecoms regulator. Ofcom intends to examine whether the operator’s Early Termination Charges (ETC) comply with its obligations. ETCs apply to customers that choose to exit their contract early.

2018 Study Compares Big UK Mobile and Broadband ISPs by Quality

3rd May, 2018 (3 Comments)

Ofcom has published their annual study of service quality, call waiting times, complaints and service provision among the largest UK ISPs and Mobile operators, which among other things found that Plusnet had the longest call waiting times (7:50 mins) and the highest broadband satisfaction (86%).

Home and Small Business UK Broadband Lines Top 26 Million – Q4 2017

2nd May, 2018 (2 Comments)

The latest Q4 2017 Telecoms Market Data Tables from Ofcom have confirmed that the United Kingdom is home to a total of 26 million fixed home and small business broadband lines (up by +546,000 since Q4 2016), with 53.4% being faster full fibre or hybrid-fibre based (FTTC, FTTP/H, Cable etc.) services.

Ofcom Study Finds Faster Broadband Speeds Can Boost UK GDP

1st May, 2018 (8 Comments)

A new study, which examined the economic impact of broadband connectivity among 35 OECD countries between 2002 to 2016, has found that a rise in broadband adoption and speeds over the period led to an increase in UK GDP of 0.47% per annum on average (cumulative total of 6.7% over the period).

Ofcom’s Spring 2018 UK Mobile and Fixed Broadband Coverage Stats

30th April, 2018 (7 Comments)

The telecoms regulator has today published an update to last year’s annual Connected Nations report, which uses more recent data from 2018 to provide the latest coverage statistics for UK mobile and fixed line broadband networks. For example, “full fibre” (FTTH/P) now reaches 4% (1.2 million premises).

Ofcom Prep More Contract Clarity for Broadband and Mobile Consumers

27th April, 2018 (9 Comments)

The UK telecoms regulator has hinted that it intends to improve “end of contract notifications” for phone, mobile and broadband consumers, which among other things could require ISPs to “proactively inform” customers when they are approaching or are at the end of their minimum contract term.

Ofcom UK CEO Warns BT to “fibre-up, or risk fading away”

26th April, 2018 (66 Comments)

The boss of UK telecoms regulator Ofcom, Sharon White, has told a conference in London today that BT (Openreach) must replace their “Victorian-era” copper ISP network with a modern “full fibre” (FTTP/H) broadband alternative or “risk losing swathes of customers to [rivals].”

Ofcom Fines Care Free UK ISP £10K for ADR Complaints Failure UPDATE

26th April, 2018 (0 Comments)

The UK telecoms regulator has fined a small broadband and phone provider – Care Free Communications – some £10,000 after discovering that the ISP contravened their rules (GC14.5) by not being a member of an official ombudsman consumer complaints handler (ADR) scheme.

Q4 2017 Ofcom UK ISP Complaints Study Shames TalkTalk and BT

18th April, 2018 (1 Comment)

Ofcom has today published their latest Q4 2017 UK consumer complaints study, which notes that TalkTalk attracted the most gripes for both fixed line home broadband and landline phone services. Meanwhile BT were the naughtiest child for both Mobile and Pay TV.

Ofcom Publish Final Results from the UK 4G and 5G Mobile Auction

13th April, 2018 (12 Comments)

As expected the UK telecoms regulator has today finalised precisely how much extra mobile spectrum has been won in the recent auction of the 4G friendly 2.3GHz and future 5G targeted 3.4GHz radio spectrum bands, which saw EE (BT), O2, Three UK and Vodafone spend a total of £1.37bn.

Ofcom UK Delays Second Attempt at BT Dark Fibre Access UPDATE

12th April, 2018 (27 Comments)

The UK telecoms regulator has announced that they will NOT attempt to reintroduce a “temporary remedy” for Dark Fibre Access, which would have required BT (Openreach) to provide a restricted form of DFA in the leased line (Ethernet) markets for the period until March 2019. But DFA will be tried again.

Councils Complain About England’s Below Average Broadband Speeds

6th April, 2018 (17 Comments)

The County Councils Network (CCN), which highlights itself as the “national voice” for England’s 37 county councils, has today claimed that 72% of the country’s counties are below the national average download speed of 45Mbps and 27% have average speeds below Ofcom’s 30Mbps+ definition of “superfast“.

Ofcom Reveal Initial UK 4G and 5G Mobile Spectrum Auction Winners

5th April, 2018 (12 Comments)

The UK telecoms regulator has today revealed the preliminary winners from their auction of the new 4G Mobile friendly 2.3GHz and future 5G destined 3.4GHz radio spectrum bands. All of the major mobile operators have won a slice and the total value of the principal stage is £1,355,744,000.