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Articles for Category Tag - Plusnet

 
BT Tower 2021

20th January, 2022 (60 Comments)

The MD Consumer Customer Services at UK ISP BT (EE), Nick Lane, has today confirmed yesterday’s report (here) that they would hit customers with an annual price increase of 9.3% (up from 4.5% last year) from 31st March 2022 and said it was as a “necessary part of business … [to] keep up with the rising costs we face.”

British sterling one pound coin currency by 123rf

19th January, 2022 (38 Comments)

The Office of National Statistics has today published the latest UK inflation figures, which sees the Consumer Price Index (CPI) hit 5.4% and the Retail Price Index (RPI) reach 7.5%! Many of the country’s biggest broadband ISPs base their annual price rises off the figure published in January, thus we now know how huge the hit will be.

Plusnet-Hub-Two-Router

15th January, 2022 (47 Comments)

Internet provider Plusnet has this week confirmed to ISPreview.co.uk that they will finally launch a new range of packages, which will be based off Openreach’s Fibre-to-the-Premises (FTTP) powered broadband technology, at some point “later this year.” But it’s not the first time the UK ISP has promised to launch such products.

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Internet download and upload uk speedtest arrows

31st December, 2021 (24 Comments)

ISPreview.co.uk is today taking a quick look back over the past 12 months to see how the average UK internet download and upload speeds have changed across the top national fixed line home broadband ISPs and mobile operators. Suffice to say that 2021 has marked a return to the usual trend of general improvement.

Money Pounds Savings for UK Homes

28th December, 2021 (35 Comments)

The surge in UK inflation is threatening to result in one of the biggest annual price hikes in broadband ISP, phone, mobile and calling charges seen in years, which could hit customers of BT, EE, Plusnet, Vodafone, O2, TalkTalk, Shell Energy, KCOM and others with rises of around 9% come March-April 2022 (double the usual level).

netflix uk unlimited broadband movie streaming

26th December, 2021 (21 Comments)

Once again, we’ve taken our annual look back to see how video streaming speeds via different broadband ISPs have changed for UK users of Netflix’s popular internet movie and TV service. Once again, the top spot continues to be held by Virgin Media (VMO2), but this doesn’t mean what you might think.

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internet piracy uk copy

22nd December, 2021 (13 Comments)

Nintendo has won another injunction in the High Court, which forces most of the largest UK broadband ISPs – Sky Broadband, BT, Plusnet, TalkTalk, Virgin Media and EE – to block two more websites that facilitated copyright infringement (internet piracy) by helping to distribute video games for the Switch console.

Plusnet-Hub-Two-Router

23rd November, 2021 (15 Comments)

UK ISP Plusnet has today introduced new “Black Friday” focused discounts on their Fibre-to-the-Cabinet (FTTC / VDSL2) based broadband and phone packages, which further reduce their monthly prices for the first 18 months of service and boost the bundled “Reward Card” (pre-paid Mastercard) to £75.

plusnet uk isp logo image 2020

17th November, 2021 (13 Comments)

Internet provider Plusnet has finally restored their embattled UK email service after a week of chaos, but its long-term future may now be in doubt after the ISP placed the service “under review.” A number of customers have allegedly also been told by the provider’s support staff that the email platform would close in 2022.

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complaints ofcom report isp broadband tv phone mobile

16th November, 2021 (7 Comments)

Ofcom has published their latest Q2 2021 (calendar) consumer complaints study, which saw TalkTalk come top of the naughty table for gripes about their fixed line home broadband and phone services. Meanwhile, Virgin Media took the most flak for Mobile and Pay TV, although overall complaints were down.

plusnet uk isp logo image 2020

11th November, 2021 (122 Comments)

Customers of broadband ISP Plusnet have been affected by a major email outage, which appears to have started at around 6am yesterday morning and prevented users from being able to login to their email account. Some access has been restored this morning, albeit not without plenty of new problems showing up.

IP Address Illustration

6th November, 2021 (63 Comments)

A number of our readers have been asking for an update on the progress being made by several major UK broadband ISPs, including TalkTalk, Vodafone, Plusnet and Virgin Media (VMO2), toward the deployment of the “new” IPv6 internet addressing standard. Sadly only one provider was able to give a rough launch date.

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BT Tower 2021

4th November, 2021 (25 Comments)

The BT Group has published their Q2 2021/22 results, which reports that their consumer ISP division now has a total of 945,000 broadband customers on their Fibre-to-the-Premises (FTTP) network (up from 860K last quarter), while Openreach has grown their UK FTTP coverage to 5.78m premises (up from 5.16m). Build costs have also fallen.

censored access internet

25th October, 2021 (25 Comments)

Several major UK broadband ISPs, including BT, EE, Plusnet, Sky Broadband, TalkTalk and Virgin Media (VMO2), have been ordered by London’s High Court to block six more streaming websites after they were found to be facilitating internet copyright infringement (piracy).

Plusnet-Hub-Two-Router

21st October, 2021 (23 Comments)

Internet provider Plusnet has quietly introduced a new broadband router called the ‘Hub Two‘, which may be familiar to some as it looks to be a re-brand of parent operator BT’s SmartHub 2 (SH2) device, which was originally shipped in 2018 (here) to support a new range of G.fast and Fibre-to-the-Premises (FTTP) based packages.

5g_mobile_logo_and_signal_uk_image

14th September, 2021 (5 Comments)

Ookla, which runs Speedtest.net, has today revealed more data about 5G mobile speeds and availability across the UK. Overall, the country delivered average (median) 5G download speeds of 167.38Mbps (15.91Mbps upload), but availability is still low at 10.2% (17.9% on EE, 10.3% on Vodafone, 6.4% on Three UK and 5.4% on O2).

Speedometer flat icon with long shadow on white background

9th September, 2021 (11 Comments)

Ofcom has published their annual study into UK fixed line home broadband ISP speeds, which reports that the average (median) download rate has risen from 50Mbps last year to just 50.4Mbps now (uploads are unchanged at 9.8Mbps). Meanwhile, the performance gap between urban and rural areas remains a problem.

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