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Articles for Category Tag - Plusnet

UK ISP Plusnet Offer £50 Gift as Prices Cut for FTTC Broadband and Phone

16th August, 2017 (2 Comments)

Budget ISP Plusnet has launched a series of discounts that will be available to new customers, which reduces the price of their “fibre broadband” (FTTC) bundles for the first 12 months of service and adds a £50 bonus on top (cashback or mastercard reward).

UK ISP Plusnet Slash 12 Month “Fibre Broadband” Prices for July 2017

6th July, 2017 (4 Comments)

Low cost ISP Plusnet has cut the monthly price of their superfast “fibre broadband” (FTTC) + phone (line rental) packages for new customers and on top of that they’ve also removed the £25 one-off activation fee until the 12th July next week (a 12 month contract term is applicable).

UK ISP Plusnet Removes Broadband Internet Traffic Prioritisation

30th June, 2017 (12 Comments)

Internet traffic prioritisation has been completely removed from Plusnet’s residential broadband service(s), which is because the ISP claims to have been “investing heavily in its network” and as a result their platform now has enough “capacity and resilience” that prioritisation is no longer needed.

UPD Ofcom Q1 2017 UK Consumer Complaints Report Slaps BT and TalkTalk

28th June, 2017 (9 Comments)

Ofcom’s latest Q1 2017 study of UK consumer complaints about fixed line Broadband, Phone, Pay TV and Mobile services has praised Sky (Sky Broadband) for receiving the fewest gripes. Meanwhile BT, TalkTalk and Vodafone are highlighted for attracting the most complaints.

H1-2017 – The Top 10 Fastest National UK Home Broadband and Mobile ISPs

26th June, 2017 (11 Comments)

The first half of 2017 has seen another rise in average fixed line broadband download speeds to 28.21Mbps, albeit mostly fuelled by the on-going migration of consumers from older ADSL lines and on to newer “fibre broadband” (FTTC/P) services. Meanwhile EE is still king for Mobile Broadband.

Plusnet Cuts Broadband Prices as “unintelligible” Radio Ads Banned

31st May, 2017 (3 Comments)

A case of bad timing today as budget ISP Plusnet has cut their UK broadband and phone bundle prices, albeit on the same day as the Advertising Standards Authority (ASA) has also banned two of their radio adverts for failing to be “presented in a clear and intelligible manner.”

UK ISP Plusnet Reveal Broadband and Phone Price Rises for 2017

26th April, 2017 (9 Comments)

Customers of low cost ISP Plusnet have today been informed that the price they pay for their broadband and phone bundles will be increased from 29th June 2017, which is a move that follows a similar development from parent operator BT (here) at the start of this year.

2017 UPDATE – Which is the Cheapest Unlimited Superfast Broadband ISP

18th April, 2017 (3 Comments)

Choosing an unlimited “superfast broadband” (24Mbps+) ISP based on price alone isn’t always the wisest idea. Never the less some people will always preference saving a few pounds over getting the best quality, but sadly the job of trying to figure out which is the cheapest isn’t easy.

Ofcom 2017 Study – Average UK Home Broadband Speeds Rise to 36.2Mbps

12th April, 2017 (26 Comments)

Ofcom’s annual study of fixed line home broadband ISP speeds across the United Kingdom has revealed that the average Internet download rate is now 36.2Mbps (up from 28.9Mbps last year), with uploads hitting 4.3Mbps (up from 3.7Mbps). But there’s a widening gap between rural and urban areas.

Ofcom UK Report Compares Big Broadband and Mobile ISPs by Service Quality

12th April, 2017 (2 Comments)

Ofcom has today published a huge new report into the service quality and provision times of the United Kingdom’s largest ISPs and technologies, which finds that 87% of broadband customers are satisfied with their service and this rises to 89% for landline (phone) and 92% for Mobile.

Which? 2017 UK Broadband Survey Awards Best ISP to Zen Internet

7th April, 2017 (6 Comments)

Consumer magazine Which? has published the results from their first 2017 reader survey of broadband ISP satisfaction, which saw Zen Internet retain the top “Recommended Provider” award for their broadband service. At the other end TalkTalk attracted the lowest level of customer satisfaction.

ISP Plusnet Cut 12 Month Broadband and Fibre Prices Until 25th April 2017

31st March, 2017 (1 Comment)

New customers of Plusnet’s various broadband packages, specifically those that come with a 12 month contract term, may like to know that the ISP has shaved a few extra pounds off their monthly rental prices. The latest discounts are available to order until 25th April 2017.

Ofcom Q4 2016 UK Complaints Report Highlights Problems for BT and Plusnet

29th March, 2017 (6 Comments)

Ofcom’s latest Q4 2016 (Oct-Dec) consumer complaints study has found that BT attracted the most gripes for fixed line broadband services, while Plusnet did the same for fixed line phone, Vodafone had a similar problem for Mobile and once again BT also came bottom for Pay TV.

UPDATE Big UK Broadband ISPs Pledge NO Exit Fees for Armed Forces Users

27th March, 2017 (2 Comments)

Internet providers including BT, EE, Plusnet, Sky Broadband, TalkTalk and Virgin Media have agreed not to charge Armed Forces personnel a cancellation fee for their broadband and media services, albeit only when posted overseas or to another part of the UK.

Broadband ISP Plusnet Fined £880,000 by Ofcom for Wrongful Billing

22nd March, 2017 (4 Comments)

Internet provider Plusnet has today been hit by a fine of £880,000 after the national UK telecoms regulator ruled that they had incorrectly billed 1,025 ex-customers for landline and broadband services, which occurred between 26th May 2011 and 3rd September 2015.

ISP Plusnet Cuts Unlimited Business Fibre Broadband Prices for 24 Months

14th March, 2017 (0 Comments)

UK ISP PlusNet Business has today reduced the price of their ‘up to’ 76Mbps (19Mbps upload) Unlimited Business Fibre Broadband (FTTC) and Line Rental bundle to £28.50 +vat per month for the first 24 months of service (£43.50 thereafter), which is available to order until 12th April 2017.

UK ISP Plusnet Shaves a Few More £ off their “Fibre Broadband” Prices

8th March, 2017 (2 Comments)

Budget ISP Plusnet has further reduced the price of their unlimited “fibre broadband” (FTTC) packages today, with their ‘up to’ 38Mbps service being cut to £25 a month for 18 months (£32.98 thereafter) and their 76Mbps option dropping to £30 for the same period (£37.98 thereafter).