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Articles for Category Tag - Plusnet

Plusnet Drops 17Mbps Unlimited Broadband and Phone Bundle Price to £18

1st March, 2017 (5 Comments)

Low cost ISP Plusnet has today cut the price of their unlimited ‘up to’ 17Mbps (ADSL2+) broadband and phone package to just £18 per month (plus a £10 one-off activation fee) on an 18 month contract (£27.98 thereafter) for new subscribers, which also gives £50 cashback.

Plusnet and Virgin Media Come Top in 2017 Home Broadband ISP Survey

21st February, 2017 (10 Comments)

The annual Broadband Genie 2017 survey has today handed their award for “Best Broadband Provider” to Plusnet after they came top in five out of seven categories and secured a consumer satisfaction score of 74%. Elsewhere Virgin Media also picked up several awards.

Ofcom Corrects its Investigation of Plusnet’s Wrongful Broadband Billing

14th February, 2017 (1 Comment)

The UK telecoms regulator has corrected a mistake with an earlier investigation, albeit while once again finding “reasonable grounds to believe” that Plusnet had incorrectly billed customers of their broadband and phone services between 26th May 2011 and 3rd September 2015.

UK ISP Plusnet Stops Advertising in ‘The Sun’ Newspaper After Backlash

10th February, 2017 (0 Comments)

Pressure from social media and the ‘Stop Funding Hate‘ campaign, which is encouraging a boycott of news media and organisations that “demonise foreigners and minorities“, appears to have resulted in broadband ISP Plusnet pulling their advertising from The Sun’s website.

uSwitch Name the UK Best Mobile and Broadband Providers in 2017 Awards

3rd February, 2017 (8 Comments)

The annual uSwitch.com Awards 2017 were held last night and this saw Plusnet grab the most wins for fixed line broadband, while Three UK scooped up more wards for Mobile related categories than their competitors and Sky (Sky Broadband) also did quite well on the Pay TV front.

UK ISP Plusnet Cuts Unlimited Fibre Broadband Prices for Jan 2017

18th January, 2017 (8 Comments)

Budget ISP Plusnet has today slashed the prices of their unlimited ‘up to’ 38Mbps and 76Mbps “Fibre” (FTTC) based superfast broadband packages for the first 18 months of service, which reduces the monthly pricing (inc. Line Rental) to just £23 and £28 respectively for new customers.

UPDATE3 New UK Plusnet Mobile Customers Left Without Data Access

11th January, 2017 (3 Comments)

A noticeable number of customers who have decided to adopt Plusnet’s new EE (BT) MVNO powered Mobile network service, which launched last November 2016 (here), have complained about being unable to access 3G / 4G data (Mobile Broadband) connectivity for several days.

UK ISP Plusnet Cuts 18Mbps Business Unlimited Broadband Price

10th January, 2017 (4 Comments)

Internet provider Plusnet Business has cut the price of their entry-level ‘up to’ 18Mbps Unlimited Business Broadband package, which including line rental now costs £14.49 +vat per month for the first 12 months of service (£27.50 thereafter).

The 2017 UK Best Home Broadband ISP Picks by ISPreview.co.uk

9th January, 2017 (49 Comments)

Choosing a new broadband ISP is harder than picking a supplier for Gas or Electricity, not least because the quality of service and performance can vary hugely depending upon where you live and which provider you pick. But with any luck our annual editors pick might help to simplify the options.

UPD Ofcom Mistake Forces Delay to Plusnet Incorrect Billing Investigation

6th January, 2017 (3 Comments)

Ofcom has had to retract last year’s notification to Plusnet, which provisionally found that the UK ISP may have incorrectly billed customers of their fixed line broadband and phone services (here). This is due to a mistake with the regulator’s “legal enforcement powers.“

UPDATE Plusnet Suffer Problems with their UK Website and Internal Systems

4th January, 2017 (1 Comment)

Customers of Plusnet may struggle to get account specific advice from the ISP’s support teams today as the provider appears to be suffering from “issues with our internal systems“, which are also causing problems with their main website and some related systems.

The UK Electricity Costs of Home Broadband ISP Routers Compared

3rd January, 2017 (8 Comments)

One of the unseen costs of running a modern Home Broadband connection stems from its impact on your electricity bill, not least the price of keeping your Internet router or modem device switched-on around the clock. We take a closer look at the costs of running such hardware.

UK ISP Plusnet Cuts Broadband and Fibre Prices for Christmas

21st December, 2016 (3 Comments)

Low cost ISP Plusnet has today reduced the monthly price of their unlimited ‘up to’ 17Mbps ADSL2+ and ‘up to’ 38-76Mbps FTTC based “Fibre Broadband” packages (these all include line rental) by several £ for new customers, which will be available to order until 17th January 2017.

Q3 2016 Study – BT and Plusnet Attract Most Broadband Complaints

20th December, 2016 (6 Comments)

The UK telecoms regulator has today published their Q3 2016 consumer complaints study, which reports that the total volume of fixed line Broadband, Phone and Pay TV complaints in the UK has increased, while Mobile gripes declined. Sadly BT came out as the biggest magnet for broadband gripes.

UPDATE Microsoft Windows DHCP Bug Causing Internet Problems for Users

10th December, 2016 (5 Comments)

A recent software update / patch for Microsoft Windows 8 and 10 appears to be disrupting Internet / website connectivity for some broadband ISP customers in the UK and elsewhere. The update apparently makes it so that some systems are unable to get DHCP information from routers.

UPD Ofcom UK Finds Broadband ISP Plusnet May Have Botched its Bills

28th November, 2016 (14 Comments)

A probe by telecoms industry regulator Ofcom has today found “reasonable grounds to believe” that Plusnet may have continued to incorrectly bill customers of their fixed line broadband and phone services between 7th March 2008 and 3rd September 2015, even after they left.

UK ISP Plusnet Slash FTTC Broadband and Phone Prices for Black Friday

24th November, 2016 (6 Comments)

Internet provider Plusnet has today joined the Black Friday discounts club by slashing the prices of their ‘up to’ 17Mbps ADSL and superfast (38-76Mbps) FTTC based “fibre broadband” and line rental bundles, with between £2-£4.50 being knocked off the monthly rental prices.