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Articles for Category Tag - Sky Broadband

Gov Campaign to Raise Awareness of UK Social Broadband Tariffs

29th November, 2022 (9 Comments)

After meeting with ISPs, the Government has today launched a UK-wide public awareness campaign as part of its Help for Households programme, which aims to help people through the cost-of-living crisis and will also work to improve the uptake of cheaper social tariffs from broadband and mobile providers (available to those on benefits).

Sky Mobile UK Celebrates 3 Million Customers Milestone

24th November, 2022 (17 Comments)

Sky (Sky Broadband, Sky TV) has today announced that their Sky Mobile service, which is an O2 (VMO2) powered Mobile Virtual Network Operator (MVNO), has reached the major milestone of 3 million customers and is now the “fastest growing mobile provider in the UK“.

Update Brings More Adverts to Sky’s Stream and Glass TV Service

21st November, 2022 (30 Comments)

Sky UK (Sky Broadband, Sky TV etc.) has reportedly rolled out a new update for their broadband-based Sky Stream and Sky Glass TV services, which means that customers of the service will now see even more adverts appearing both before on-demand shows start and mid-show during breaks.

Sky’s UK NOW TV Streaming Service Arrives on Google TV Devices

9th November, 2022 (6 Comments)

Customers of Sky’s NOW (NOW TV / NOW Broadband) sub-brand in the UK, which offers an alternative TV and video streaming service to Sky’s own packages and live channels, may be pleased to learn that the app has now been made available on the latest models of Google’s TV devices and Chromecast sticks.

ISP TalkTalk UK Closes “Obsolete” UFO Full Fibre Product in York

31st October, 2022 (19 Comments)

Customers on TalkTalk’s 944Mbps Ultra Fibre Optic (UFO) broadband service in the City of York, which is a full fibre (FTTP) network that was originally launched in 2015 as part of a partnership with Sky Broadband and Cityfibre (here), have been informed that the “trial” service is now “coming to an end” because its “equipment is obsolete“.

Sky Broadband Customers in North West England Suffer Outage UPDATE4

25th October, 2022 (82 Comments)

Customers of UK ISP Sky Broadband appear to be suffering from significant service disruption to their internet access and phone services in parts of North West England today (mostly around the Greater Manchester, Warrington and Lancashire areas), although oddly Sky’s Service Status page remains green for many of those affected.

Ofcom 2022 Study – Average UK Broadband ISP Speeds Hit 59.4Mbps

21st October, 2022 (13 Comments)

Ofcom’s 2022 study of fixed line home broadband ISP speeds has reported that the average (median) UK download rate has risen from 50.4Mbps last year to 59.4Mbps now (uploads went from 9.8Mbps to 10.7Mbps). But the performance gap between rural and urban areas has “widened” (unsurprising with so much urban FTTP build).

Smarty Named Best Mobile Operator in Expert Reviews Awards 2022

19th October, 2022 (9 Comments)

Consumer site Expert Reviews has today revealed the winners of their annual ‘Mobile Network Awards 2022’ event, which surveyed their readers in an effort to identify the top performing UK mobile operators across a range of different categories. This year saw Smarty being named as the best overall mobile operator.

Sky Stream’s UK Broadband ISP Based TV Service Now Available

18th October, 2022 (53 Comments)

As expected, Sky (Sky Broadband) has today made their new standalone Sky Stream TV product available to UK consumers, which uses your home broadband ISP and WiFi connection to stream Sky’s on-demand video content and live TV channels directly to your existing TV without a satellite dish (no engineer install necessary).

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Ofcom Name Shell Energy as UK ISP with Most Complaints in Q2 2022

18th October, 2022 (6 Comments)

Ofcom’s latest Q2 2022 survey of UK consumer complaints has named ISP Shell Energy as attracting the most moans for both fixed line broadband and landline phone services, while BT (BTMobile) did the same for Pay Monthly mobile services and Virgin Media (VMO2) were on the naughty step for Pay TV.

Ookla Sees AltNets Creeping Up on Big UK Broadband ISPs

3rd October, 2022 (5 Comments)

The latest data from Ookla, which operates the popular Speedtest.net website, is beginning to show the sort of impact that the new generation of alternative full fibre broadband networks (AltNets) are having across the UK. But for now, the seven largest ISPs still dominate the country’s fixed broadband market.

Sky UK Unveil Broadband Based Stream TV Box Without Satellite

27th September, 2022 (64 Comments)

As expected, Sky (Sky Broadband) has today announced the launch of their new standalone ‘Sky Stream‘ product, which uses your home broadband ISP and WiFi connection to stream Sky’s on-demand video content and live TV channels directly to your existing TV set without any satellite dish or installation being required.

Sky UK Denies Plan to End Satellite TV Dish Installs in 2023 UPDATE

23rd September, 2022 (60 Comments)

Sky (Sky TV, Sky Broadband etc.) has denied a recent report claiming it had informed its trade suppliers that they would cease installing “new” satellite TV dishes on customer homes by the end of 2023, which was believed to reflect their increasing adoption of broadband internet based IPTV (video streaming etc.) delivery methods.

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Ofcom UK Confirm Small Bundles Tweak to Broadband Speed Code

21st September, 2022 (11 Comments)

Ofcom has confirmed that they will update their 2019 voluntary Code of Practice for Broadband ISP Speeds, which among other things will extend the current “Right to Exit” (i.e. when an ISP fails to correct a speed problem) so that it applies to more aspects of a service bundle. The changes will go live on 21st December 2022.

ISP Sky Broadband Freezes UK Package Prices for 18 Months

6th September, 2022 (2 Comments)

New customers joining UK ISP Sky Broadband may like to know that the provider has adopted an 18-month “price freeze” on their Openreach based (FTTC + FTTP) superfast, ultrafast and gigafast broadband packages (including some TV bundles), which removes the usual mid-contract price hikes.

A Quick Guide to UK Social Tariffs – Getting Broadband for £15 – UPDATED Apr 2024

29th August, 2022 (0 Comments)

The cost-of-living crisis is having a horrific impact on the UK and forcing many households into poverty, including those that would have previously been considered secure. But the good news is that a growing number of home broadband ISPs and mobile operators have launched a range of cheaper “social tariffs“.

Ofcom Finds Sky UK Breached Rules on Contract Notifications UPDATE

19th August, 2022 (23 Comments)

A long-running investigation by the UK telecoms and media regulator, Ofcom, has today concluded that Sky (Sky TV, Sky Broadband etc.) broke consumer protection rules by failing to send end-of-contract notifications to their satellite based Pay TV customers.