Home » UK ISP News Archive » Article Tag: Sky Broadband (1079 Posts)
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Articles for Category Tag - Sky Broadband
5th November, 2025 (2 Comments)
Customers of Sky Glass, which uses your broadband and WiFi connection to stream on-demand video and live TV channels directly to Sky’s own brand TV sets (without a satellite dish), have been informed that if they also took out the £290 dedicated 4K HDR smart camera add-on (Sky Live) then this will shortly become an expensive paper weight.
5th November, 2025 (12 Comments)
A new landmark Telecommunications Charter has today been agreed between several of the UK’s leading broadband, mobile and phone providers, which commits BT (EE), Virgin Media (O2), VodafoneThree, Tesco Mobile, TalkTalk, Sky (Sky Broadband) and the Comms Council UK to a “crack down on scam calls and fraud“. A sub-charter also exists for B2B phone services.
31st October, 2025 (1 Comment)
Ofcom has today announced that they’ve secured “voluntary commitments” from mobile operators including EE, O2, Sky and VodafoneThree (Vodafone and Three UK) to help stabilise the wholesale prices of automated text (SMS) messages that organisations send to people (A2P – application-to-person); these are widely used by organisations across the public and private sectors.
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30th October, 2025 (12 Comments)
27th October, 2025 (0 Comments)
Sky Business, the business broadband and wholesale focused division of Sky UK, has today expanded their product offerings by launching a new SIM-Only mobile service that’s been designed for small and medium-sized businesses (SME) across the country. Prices start at £11 +vat per month for a 10GB data plan (inc. unlimited calls & texts) and go up to £35 for an unlimited data.
1st October, 2025 (20 Comments)
The UK’s largest alternative full fibre (FTTP) broadband ISP network, CityFibre, has today published their latest results and revealed that they now cover 4.6 million premises (4.3m RFS) and have seen record growth in customer connections, with 108,000 customers connected in Q3 2025 (up from 58k in Q2) to total 730,000.
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26th September, 2025 (6 Comments)
Some customers of the Sky Mobile (Sky Broadband, Sky TV etc.) service, which harnesses O2’s Mobile Virtual Network Operator platform, have recently been complaining about a spate of problems with getting eSIMs activated. But the good news is that Sky now appears to have removed the faulty eSIMs and has begun contacting users to sort replacements.
16th September, 2025 (25 Comments)
Sky UK (Sky Broadband, Sky TV, Sky Mobile – Comcast etc.) has today begun notifying their workforce that up to 600 of them are likely to be made redundant by the end of this year, while around 300 more may be impacted by a wider business reorganisation. Many of those expected to be cut appear to come from Sky’s tech and networking teams.
12th September, 2025 (0 Comments)
New customers looking to join mobile operator Sky Mobile (Sky Broadband), which is a virtual provider (mvno) on O2’s national 4G and 5G network, may like to know that they’ve launched a bunch of new discounts on their SIM Only plans. For example, you can now get 1GB of data, including unlimited calls and texts, for just £1 per month (down from £3).
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3rd September, 2025 (8 Comments)
A self-proclaimed “consumer rights litigant“, Marc John, claims to have notified the UK’s Competition Appeal Tribunal (CAT) of his plan to launch a £2bn opt-out collective proceedings claim against Sky UK (Comcast). The claim appears to focus on Sky’s alleged failure to issue end-of-contract notifications (ECNs) to millions of its satellite TV customers.
22nd August, 2025 (23 Comments)
The Court of Appeal (Civil Division) has dismissed Sky UK’s (Sky TV, Sky Broadband etc.) attempt to overturn an earlier decision by the telecoms regulator, Ofcom, which back in 2022 ruled that the provider had broken consumer protection rules by failing to send End-of-Contract Notifications (ECN) to their satellite-based Pay TV customers.
12th August, 2025 (14 Comments)
Customers of Sky’s (Sky Broadband etc.) Pay TV services, such as Sky Glass and Sky Stream, may like to know that the UK provider has extended its partnership with the Premier League for the coming year and increased the exclusively live matches they carry from 128 to a minimum of 215. But that’s not all – new features are also coming to their streaming platforms.
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7th August, 2025 (7 Comments)
Ofcom have today published their latest quarterly (Q1 2025) study of UK consumer telecoms complaints, which names TalkTalk as attracting the most negative feedback from customers for fixed broadband, while O2 took the most heat for Mobile and Virgin Media were put on the naughty step for Pay TV services.
7th August, 2025 (4 Comments)
A new survey of broadband ISPs by Telegraph readers has handed out awards across several categories to Sky Broadband, EE and Plusnet, with the latter scooping wins across three categories. But neither BT, Vodafone, Virgin Media nor TalkTalk were deemed good enough to win anything, which is despite Virgin technically being the fastest provider.
26th July, 2025 (34 Comments)
A couple of weeks have passed since Sky Broadband became the largest retail ISP to go live on CityFibre’s national Fibre-to-the-Premises (FTTP) network (here). But some rival providers have privately begun to note that customers who sign-up to Sky’s service seem to be getting earlier installation dates than they can. We take a closer look.
15th July, 2025 (19 Comments)
Internet provider Sky Broadband has today confirmed that, as per last week’s partial launch announcement (here), their new Full Fibre 2.5 Gigafast+ (2.5Gbps) and Full Fibre 5 Gigafast+ (5Gbps) packages are now available to order online via CityFibre’s growing UK FTTP broadband network (available to c.4.5 million homes).
10th July, 2025 (8 Comments)
Sky (Sky Broadband, Sky TV etc.) today claims to be “relaunching” their popular Sky VIP scheme, which typically offers special discounts and rewards to existing customers. The relaunch will deliver even more free treats, savings, and experiences – available to millions of UK customers via the My Sky app.
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