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Articles for Category Tag - Statistics

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Enders Analysis Finds 20 Largest UK Altnet BT Rivals Lost £1.3bn in 2023

30th October, 2024 (23 Comments)

A new report from analyst firm Enders Analysis, which was today shared with ISPreview, has calculated that the 20 largest alternative UK broadband networks (i.e. BT / Openreach challengers) collectively suffered losses of around £1.304bn in 2023 (increased from £755m in 2022) – driven by high interest rates and rising build costs.

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Ookla Claim Quarter of UK Smartphone Users Suffer Network Outage at Least Once a Month

30th October, 2024 (2 Comments)

A new survey of over 1,000 UK smartphone users by Omdia, which was commissioned by network testing firm Ookla (i.e. Speedtest.net, Downdetector.co.uk), has revealed some of the biggest frustrations that UK Smartphone users have with their devices, with spam calls and messages, slow-loading web pages, and network outages as the top pain points.

Study Finds Three UK’s 3G Switch-Off Boosted Speeds, But Hurt Coverage

30th October, 2024 (15 Comments)

Mobile network analyst firm Streetwave has used data gathered from across Northumberland (England) and Ceredigion (Wales) to examine the recent switch-off of 3G mobile services in those areas by Three UK, which resulted in median (average) mobile broadband download speeds rising by 22%, but “Essential Coverage” declined by 8%.

Virgin Media O2 UK Broadband Users Grow to 5.73M as FTTP Adds 281K Premises

30th October, 2024 (6 Comments)

The latest Q3 2024 results from Virgin Media (O2) have been published, which shows that they’re home to 5,726,900 fixed broadband customers (up by 16.2k in Q3 vs -12.2k in Q2) and expanded their full fibre (FTTP) network to 281,100 premises – primarily via nexfibre (down from 295k in Q2). VMO2 has also sold a minority 8.3% stake in Cornerstone (worth £186m).

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Black Ops 6 Drives Biggest Ever UK Gaming Traffic on EE and BT Network

25th October, 2024 (0 Comments)

Consumer broadband ISP, phone, mobile and TV provider EE (BT) has today claimed that this week’s release of “Call of Duty: Black Ops 6” on PC and consoles has “driven the biggest ever amount of gaming traffic for a game launch” on their network, with the largest spike actually hitting on Monday (21st) due to the start of the preload period.

New UK Petition Calls for “Loyalty Tax” on Broadband Contracts to be Banned

24th October, 2024 (24 Comments)

A new petition, which has already been signed by over 56,200 people across the UK, has called on Ofcom to tackle the issue of “loyalty penalties” by changing the rules so that existing broadband ISP customers can access the same offers as new ones and that any end-of-contract price increases be “limited to a maximum of 30% of their current contract price“.

Opensignal Compare Vodafone’s UK and Pan European Mobile Performance

24th October, 2024 (12 Comments)

Network benchmarking firm Opensignal, which uses crowdsourced data from its app to test broadband and mobile networks, has published a new report that shows how Vodafone’s mobile network performance compares across the UK and nine other European countries in which it operates. The Netherlands ends up being the Group Winner, with the UK placing 7th.

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Vodafone Claim 63 Percent of Brits Have Put Off Switching Broadband ISP

23rd October, 2024 (21 Comments)

A new OnePoll survey of 2,000 UK adults, which was commissioned by Vodafone UK, has claimed that 63% of British consumers have put off switching broadband providers for the last 4 years. This is said to be due to the fear of being without internet connectivity (27%) and the switching process being too much of a faff (20%).

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The UK Ranks 8th in the World for Telecoms Related Patents Filings

22nd October, 2024 (0 Comments)

A recent study from Source Advisors has revealed that the UK ranks 8th globally in “telecommunication innovation” with 1.85% of telecom patents filings since 2010. But it also calls on the UK government to improve this by adopting an intellectual property strategy to compete with global telecoms leaders.

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Ofcom Confirm Plan to Retire Old UK Broadband ISP Switching System

21st October, 2024 (2 Comments)

The UK media and telecoms regulator, Ofcom, has today published a new letter that they recently sent to broadband and phone providers. The letter confirms their intention to decommission the old consumer ISP switching system (NoT+) on 24th October this week in favour of their new One Touch Switching (OTS) system, which is said to be “working well“.

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Survey Finds Average UK Broadband Users Save £105 a Year by Switching ISP

21st October, 2024 (2 Comments)

A new survey of 5,083 UK adult consumers, which was conducted by Which?, has claimed that the average broadband-only ISP customer could save £105 per year by switching to a new provider and those switching from BT, Sky Broadband or Virgin Media saved even more – up to £165 on average for a Virgin customer. It’s a similar story for mobile and TV users.

One Week Left Until New UK Broadband ISP Switching System Fully Takes Over

18th October, 2024 (9 Comments)

The industry has just one week left to iron out the key bugs in their implementation of Ofcom’s new One Touch Switching (OTS) system before it takes full control of switching between fixed broadband and phone providers. But the latest update from the industry-led One Touch Switching Company (TOTSCo) suggests that there are still some problems left to tackle.

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London Hosts the Most Nuisance Callers by Percentage of All UK Reports

11th October, 2024 (9 Comments)

A rather basic new study, which was conducted by tech refurbishment firm Back Market, has analysed the number of nuisance call reports coming from 752 area codes across the UK – as reported on who-called.co.uk – to see which ones receive the highest percentage of reports nationally. Perhaps unsurprisingly, given its size, London was found to be the area most exploited by cold callers.

SMF Study Identifies Weaknesses in UK 5G Mobile Deployments

7th October, 2024 (11 Comments)

A new report from the Social Market Foundation (SMF), which is a cross-party think-tank, has highlighted how the UK is still a long way from reaping the benefits of achieving ubiquitous 5G mobile (mobile broadband) connectivity. The report finds this is partly because previous policies toward mobile telecoms have “unintentionally hindered investment.” Solving that won’t be easy.

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Gigabit Broadband Coverage Reaches 85 Percent of UK Premises

7th October, 2024 (26 Comments)

New independent data has revealed that 85.06% of premises across the United Kingdom can now access a gigabit-capable broadband ISP connection (1000Mbps+), which is up from 80% at the end of 2023 and means the first target under the Government’s £5bn Project Gigabit programme has likely been achieved. The figure drops to 70.84% when only looking at full fibre (FTTP) lines.

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One Touch Switching Company Sees 100,000 Broadband ISP Switching Orders

4th October, 2024 (7 Comments)

The industry-led One Touch Switching Company (TOTSCo) has issued a progress update on its work to support Ofcom’s new One Touch Switching (OTS) system, which started to go live last month and aims to make it easier for consumers to change broadband ISP. A total of 100,000 switch orders have been placed since launch, albeit with only 32,000 successful completions.

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Poor Mobile Signal and Notspots Mapped in Nottinghamshire UK

4th October, 2024 (11 Comments)

The Nottinghamshire County Council (NCC) in England has published some of the initial results from a project it undertook with Birmingham City University (BCU) and other local authorities, which mapped 4G and 5G mobile (mobile broadband) coverage in the County – helping to reveal areas of both poor and no signal.