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Articles for Category Tag - Statistics

UK Slowest as OpenSignal Tests Early 5G Mobile Broadband Speeds

8th July, 2019 (13 Comments)

Crowd-sourced analyst firm OpenSignal has today published the first results from their initial real-world benchmarks of 5G based mobile broadband networks across 8 countries (i.e. those that have launched the service). The highest maximum speeds were seen by 5G users in the USA (1815Mbps), while the UK scored the lowest (569Mbps).

Openreach Community Fibre Scheme to Benefit 100,000 UK Premises

8th July, 2019 (27 Comments)

The Community Fibre Partnerships scheme from Openreach (BT), which offers to help co-fund the cost of upgrading digitally isolated communities to receive their FTTC, G.fast or FTTP based superfast broadband ISP network, has now signed-up its 930th community and expects to deliver for 100,000 UK premises.

UK Government Incorrectly Claims 97% Superfast Broadband Cover UPDATE

8th July, 2019 (22 Comments)

The Government’s Minister for Digital and the Creative Industries, Margot James MP, has wrongfully claimed that its Building Digital UK programme has now helped to push fixed “superfast broadband” (24Mbps+) network coverage to 97% of UK premises (the expectation is that this could reach around 98% by the end of 2020).

Q1 2019 BDUK Superfast Broadband Adoption Progress by UK Region

5th July, 2019 (13 Comments)

The Building Digital UK scheme, which since 2013 has helped to extend “superfast broadband” (24Mbps+) networks to 5,123,530 extra premises (up by +46.9K since Q4 2018), has just published its latest take-up data to the end of March 2019. Coverage continues to grow, albeit slowly as contracts near their end.

Average UK Spend on Home Telecoms Services Falls as Data Use Rises

4th July, 2019 (1 Comment)

Ofcom has today published their 2019 Communications Market Report (CMR), which reveals the latest information about the take-up and impact of Fixed Line Broadband, Phone, Mobile, TV and Radio services across the United Kingdom (England, Scotland, Wales and N.Ireland).

UK Ranks 34th out of 207 Countries for Average Broadband Speed

2nd July, 2019 (5 Comments)

The annual 2019 world speeds report from research firm M-Lab and Cable.co.uk has revealed that for 2019 the United Kingdom delivered an average (mean) broadband ISP download speed of just 22.37Mbps (up from 18.57Mbps in 2018 and 16.51Mbps in 2017), ranking us 34th fastest in the world (up from 35th last year).

speed meter broadband download upload uk isp

H1 2019 – UK Top 10 Fastest National Broadband and Mobile ISPs

24th June, 2019 (20 Comments)

As the first half of 2019 comes to an end we’ve taken a look back to see how average broadband download and upload speeds have changed across the top fastest national fixed line ISPs and 4G mobile operators. Overall the picture is one of gradual improvement, thanks to rising take-up of faster connections.

Consumer Complaints About UK Telecoms Services Rise in 2019

22nd June, 2019 (2 Comments)

Complaints firm Ombudsman Services, which is one of Ofcom’s Alternative Dispute Resolution (ADR) handlers for consumer broadband, phone and mobile gripes, has published a new report that notes how complaints about UK telecoms services have increased from 11% in 2018 to 12% this year.

London Ranked 10th Best City in the World for Connected Travellers

22nd June, 2019 (5 Comments)

A new study by TravelSim has analysed the number of free wifi hotspots, cost per MegaByte of data, average broadband speeds (mobile / wireless) and the number of hotels and airports with free wifi in 19 of the world’s most visited destinations to find the best and worst cities to stay connected whilst travelling.

Ookla Sees UK Fall in Global Rank for Mobile and Broadband Speeds

18th June, 2019 (12 Comments)

The latest data from broadband speed testing giant Ookla (Speedtest.net) has revealed that the United Kingdom is now ranked just 42nd in the world for fixed broadband ISP download speeds (61.75Mbps average) and a dismal 49th for mobile (30.93Mbps), which compares with 29th and 46th respectively in January 2018.

The Worst UK ISPs for Post Contract Price Hikes on Entry-Level Deals

15th June, 2019 (15 Comments)

Which? has conducted a new “loyalty penalty” study of entry-level “fibre broadband” and phone bundles across 12 of the biggest broadband ISPs in the UK market. This reveals that customers of Virgin Media, TalkTalk and the Post Office are hit by the biggest price hikes (up to 60%) after their initial contract ends.

UK Ranks 5th in 2019 EU Broadband Connectivity Progress Study

11th June, 2019 (7 Comments)

The European Commission has published their 2019 Digital Economy and Society Index (DESI), which uses data from 2018 to reveal how the UK’s fixed line broadband and mobile networks compare with the rest of the EU. This year we jumped in overall rank from 6th to 5th out of 28 countries but are only 10th for connectivity.

Poor UK Mobile Signals Cause 21% of Brits to Stop Gym Exercises

7th June, 2019 (5 Comments)

How about this for an unusual study. A new survey of 2,000 mobile phone using UK adults, which was conducted by Global Wireless Solutions and OnePoll, claims to have found that 21% of respondents stopped exercising at the Gym in order to try and resolve issues with a poor signal. WiFi isn’t much better either.

Rural ISP Gigaclear Ends 2018 with 93,000 Full Fibre UK Premises

4th June, 2019 (10 Comments)

Rural ISP Gigaclear, which has been struggling to deploy a 1Gbps Fibre-to-the-Premises (FTTP) broadband network to some of England’s most challenging communities, has posted its results to the end of 2018 and revealed that they now cover 93,000 premises (up 58% over 2017) and have 19,000 live customers (up 30%).

62% of People Might Pay More for a House with Superfast Broadband

30th May, 2019 (16 Comments)

A new survey of 2,115 UK homeowners has claimed that 62% of respondents would be willing to increase the value of an offer on a house if it was “guaranteed” to deliver “superfast broadband” ISP speeds and 25% of those would increase their offer by £3000-£5000, while 10% said they’d go over £5,000.

Broadband ISPs Accused of Overcharging UK Consumers by £100m

30th May, 2019 (2 Comments)

The Citizens Advice agency has accused Ofcom of allowing UK phone and broadband providers to “overcharge” consumers to the tune of £100m between 2014 and 2018 due to “errors” they allegedly made when setting price controls on network operators. The charity now wants to see ISPs being forced to refund it.

Study Claims £2.2bn Paid for UK Mobile Data Due to Poor Home Internet

30th May, 2019 (8 Comments)

A new piece of research from WiredScore and the HomeOwners Alliance has claimed that British homeowners and renters are having to pay out £2.2 billion each year in “unnecessary” mobile data (3G / 4G) fees because they suffer from “poor internet” connectivity at home.