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Articles for Category Tag - TalkTalk

TalkTalk Warns UK Consumers to Watch Out for Scammers

6th June, 2016 (4 Comments)

UK ISP TalkTalk, which has itself recently been the subject of several major hacks and related personal data breaches that sadly triggered quite a few fraudulent calls to subscribers, has today joined with Get Safe Online to launch their nationwide ‘Beat the Scammers‘ information campaign.

UK ISP TalkTalk Lodge Complaint Over BT’s Fault Investigation Charges

3rd June, 2016 (12 Comments)

Ofcom has opened a new investigation after TalkTalk complained about the amount of money being charged by Openreach (BT) for their Special Fault Investigation (SFI) engineer service and Time Related Charges (TRC), which are often used to resolve customer phone or broadband problems.

BT Get TalkTalk Super Router Ad Banned for Misleading Performance Claim

1st June, 2016 (6 Comments)

The Advertising Standards Authority has banned a website advert for TalkTalk’s Super Router (Huawei HG633 / HG635) hardware after BT complained that the device was making misleading performance claims, such as one that boasted of delivering “the strongest signal and fastest speeds in the UK.”

UPDATE TalkTalk Tweak Broadband Prices and Fibre Hits GBP 5 Per Month

27th May, 2016 (8 Comments)

Telecoms provider TalkTalk has reduced the price of their ‘up to’ 38Mbps capable “Superfast Fibre Broadband” (FTTC) service to just £5 per month for 12 months (£17.50 for 6 months after that and then £19.50 thereafter), but don’t forget to add the line rental charge of £17.70 per month on top (equivalent of £15.93 a month when pre-paid for 1 year).

BT Rivals Sky, TalkTalk and Voda Push 10 Point Plan for a Better Openreach

16th May, 2016 (18 Comments)

A new “all-industry coalition“, which represents alternative network providers and major UK players like Sky Broadband, TalkTalk and Vodafone, has today put pressure on Ofcom to deliver on its Strategic Review by publishing a plan that sets out how they think the regulator should deliver a better and more independent Openreach.

TalkTalk See FTTH Progress in York as Broadband Users Fall to 3.99 Million

12th May, 2016 (6 Comments)

After a rocky start TalkTalk appears to be on the path to recovering from last year’s cyber-attack, but not before reporting that they ended Q1 2016 (calendar) with a total of 3,996,000 on-net broadband subscribers (down from 4.1 million six months ago). Elsewhere mobile customers might be in for a difficult transition.

UK ISP TalkTalk Sign Deal to Bring BT Sport to their TV Platform

11th May, 2016 (0 Comments)

Customers of TalkTalk’s broadband based TV service may be pleased to learn that the premium BTSport content will be available to them from June 2016, which means that they’ll be able to subscribe to the related TV channels on a rolling monthly contract directly from BT.

ISP TalkTalk to Adopt Single Price for Broadband and Line Rental Bundles

3rd May, 2016 (4 Comments)

The Advertising Standards Authority (ASA) will this week unveil their final proposals for clearing up misleading broadband prices and TalkTalk is the first to jump, with the ISP pledging to adopt a single “all-in pricing” for their bundles of broadband, phone (line rental) and / or mobile and TV.

Ofcom UK Moots TalkTalk Request to Tweak 1800MHz Band for its 4G

29th April, 2016 (0 Comments)

The UK telecoms regulator is consulting on a request from TalkTalk to vary concurrent spectrum access licences for 3.3MHz of radio spectrum in the 1800MHz band, which would support the ISP’s plan to launch a new broadband router with small cell based 4G (LTE) mobile femtocell technology inside.

UK ISP TalkTalk Launch TV Subscription Free Streaming Service

26th April, 2016 (1 Comment)

Apparently everybody has to have their own Internet video streaming service and TalkTalk has become the latest to join the party with the launch of their new Blinkbox based pay-as-you-go (payg) TV Store, which claims to offer “the latest movies and hit TV shows at Britain’s lowest price” to everybody.

UK Police Arrest 6th Person in Connection with the TalkTalk ISP Hack

26th April, 2016 (0 Comments)

Last year’s traumatic hack of TalkTalk’s website, which exposed the personal details of 156,959 customers’ (including 15,656 bank account numbers and sort codes), is continuing to have repercussions after Staffordshire Police confirmed that a sixth person had been arrested.

2 Years On – Waiting for Sky and TalkTalk’s 940Mb FTTH Broadband in York

25th April, 2016 (3 Comments)

It’s officially been two years since Cityfibre, Sky Broadband and TalkTalk announced their Joint Venture (here) to roll-out a new 940Mbps Fibre-to-the-Home (FTTH) broadband network across the city of York in England, but we’re still not clear when it will launch or whether it will progress beyond Phase One.

Sky Confirm No Plans to Build Own UK Fibre Optic Broadband Network

22nd April, 2016 (5 Comments)

In a somewhat unsurprising development Sky’s (Sky Broadband) CEO, Jeremy Darroch, appears to have now officially ruled the operator out from any ambition to build its own national ultrafast fibre optic broadband (FTTP/H) network in the United Kingdom.

BT Launch BTInfinity 1 Service with Broadband Speeds of up 52Mbps

15th April, 2016 (14 Comments)

Internet provider BT has today replaced their old Fibre-to-the-Cabinet (FTTC / VDSL) based 38Mbps BTInfinity 1 broadband service with a new up to 52Mbps package speed, which they brag is “a faster standard fibre service” than you can get from Sky Broadband, TalkTalk or Virgin Media.

UK ISP TalkTalk Offers 12 Months FREE Unlimited Broadband

8th April, 2016 (0 Comments)

TalkTalk has today begun offering their unlimited SimplyBroadband package free for the first 12 months of service (£7.50 per month thereafter), although you still have to pay line rental of £15.93 per month (when pre-paid for 1 year) or £17.70 as standard on top.

Ofcom List the Naughtiest UK Mobile, Phone and Broadband ISPs – Q4 2015

30th March, 2016 (2 Comments)

The telecoms regulator has released their latest complaints report to the end of 2015, which reveals what mobile, TV, phone and broadband providers in the United Kingdom attracted the most consumer complaints. EE topped the naughty list for broadband, while TalkTalk dominated for fixed line phone gripes.

Which is the Cheapest UK Phone and Unlimited Superfast Broadband ISP

26th March, 2016 (7 Comments)

It’s not easy to compare prices between the different unlimited superfast broadband ISPs, not least due to the huge variety of special offers, features, vouchers and discounts that pervade the market and change on an often weekly basis. In this article we examine how tricky it is to find the “cheapest“.