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Articles for Category Tag - TalkTalk

The 2015 Worst UK Home Broadband ISPs for Advertising Complaints

29th December, 2015 (2 Comments)

Some broadband ISPs are worse than others when it comes to “misleading” promotions of their services. So, as we prepare to bid farewell to another year, ISPreview.co.uk takes a quick look back over the past 12 months to see which providers suffered the most bans for bad advertising.

ISP TalkTalk Offer 18 Months FREE Broadband and 12 Months FREE Fibre

23rd December, 2015 (10 Comments)

Internet provider TalkTalk has today become the latest to launch a new batch of discounts for Christmas, which are being headlined by the offers of 18 months free unlimited broadband (up to 17Mbps) or 12 months free unlimited “Superfast Fibre Broadband” (up to 38Mbps FTTC).

Ofcom Name the Worst UK Mobile, Phone and Broadband ISPs – Q3 2015

15th December, 2015 (7 Comments)

The telecoms regulator has today published their latest Q3 2015 complaints report, which reveals the volume of gripes received for all of the United Kingdom’s largest broadband, phone, mobile and TV providers. As usual EE takes a beating, while Sky Broadband and Virgin Media win praise.

TalkTalk Offer FREE Access to 6 Premium TV Channels for Christmas

9th December, 2015 (0 Comments)

UK ISP TalkTalk has advised that new and existing customers of their TV (YouView) offering broadband and phone bundles will benefit from free access to six premium channels over the Christmas holiday period.

Major Security Holes Found at the Big Six UK Home Broadband ISPs

2nd December, 2015 (2 Comments)

A new report from security consultant Paul Moore has revealed that many of the United Kingdom’s major broadband ISPs, including BT, PlusNet, EE, Virgin Media, Sky Broadband and TalkTalk, have significant vulnerabilities in their systems that could be exploited by hackers. But some, such as EE and TalkTalk, did far worse than others.

TalkTalk Offers Half Price Line Rental and 18 Months Free Broadband

26th November, 2015 (4 Comments)

UK ISP TalkTalk will today join the “Black Friday” bandwagon by slashing the cost of their standard Phone Line Rental to £8.85 per month for 12 months (£17.70 thereafter), which is in addition to all of their existing discounts on fixed line home broadband and TV bundles.

South Wales Police Arrest TalkTalk’s Suspected Ransom Demander

25th November, 2015 (2 Comments)

Police in South Wales have arrested a fifth person in connection with last month’s cyber-attack on TalkTalk’s website (here) and interestingly the individual concerned was taken into custody on suspicion of blackmail.

ISP TalkTalk Falls to 4.1M On-net Broadband Users and Offers Incentives

11th November, 2015 (5 Comments)

After the recent cyber-attack TalkTalk, which dubiously skipped their previous Q2 2015 report (here), has today published a financial update for Q3 2015 (calendar) and revealed that they’ve lost -80K broadband subscribers in the past 6 months to make for a total of 4.1 million (on-net).

UK ISP TalkTalk Coughs to Misleading Savings on Leaflet Advert

10th November, 2015 (8 Comments)

The Advertising Standards Authority (ASA) has confirmed that they’ve opened an investigation after TalkTalk admitted that they’d got the pricing wrong on one of their snail mailed leaflet adverts, which promised that new customers could “save up to £476 vs BT, [Sky Broadband] and [Virgin Media]“.

UK ISP TalkTalk Now Says Only 156,959 Customers Affected by Hack

6th November, 2015 (4 Comments)

At the end of last week TalkTalk informed their broadband and phone customers that “less than” 1.2 million customer email addresses, names and phone numbers had been compromised by the cyber-attack on their website (here), but today this has been sharply revised down to the figure of 156,959.

UPDATE Government Inquiry as Fourth Person Arrested for TalkTalk Hack

4th November, 2015 (0 Comments)

British police have arrested a fourth person, a 16 year old boy from Norwich, in connection with the recent cyber-attack on TalkTalk’s website (here), which resulted in the personal details of 1.2 million broadband ISP customers being stolen by Internet criminals.

UK ISP TalkTalk Reveals Precisely How Much Data Was Stolen in Hack

30th October, 2015 (9 Comments)

Internet provider TalkTalk has today confirmed exactly how much data was compromised in last week’s website hack and the good-ish news is that less than 21,000 unique bank account details were stolen, although 1.2 million customer email addresses, names and phone numbers weren’t so lucky.

Government Moots Law Change to Keep UK ISP Internet Porn Filters

28th October, 2015 (0 Comments)

The Government has confirmed that they’re considering the introduction of a “domestic law” that could prevent Europe’s new Net Neutrality rules from overriding their policy of requiring all of the United Kingdom’s major broadband ISPs to block adult Internet content.

UPDATE8 TalkTalk’s Reputation Hit After Hackers Steal Personal Data

23rd October, 2015 (31 Comments)

Once, twice, but three times? Broadband ISP TalkTalk have admitted that their on-going website problems are the result of a “sustained cyberattack” that appears to have been launched in an attempt to steal yet more of their customers private personal and financial data.

UPDATE3 ISP Zen Internet and TalkTalk Suffer Website Outages.. Again

22nd October, 2015 (9 Comments)

Customers and visitors to the websites of both Zen Internet and TalkTalk are being greeted by messages of unavailability after unspecified problems hit their web platforms, which can also hamper access important services (e.g. webmail, online account management). Well it wouldn’t be the first time.

TalkTalk CEO Rubbishes BT’s “Weak” Broadband and Service Pledges

21st October, 2015 (44 Comments)

The CEO of UK ISP TalkTalk, Dido Harding, has today blasted BTOpenreach’s commitments (Customer Charter) to improve national broadband speeds, network coverage and customer service as being both “weak” and lacking in ambition.

AAISP Trial 3dB ADSL Broadband on UK TalkTalk Wholesale Lines

16th October, 2015 (2 Comments)

Internet provider Andrews and Arnold (AAISP) has announced that they’re going to trial a 3dB SNR (Signal to Noise Ratio) profile on their TalkTalk Wholesale connected ADSL2+ lines, which could deliver increased speeds but only if your copper line is very short / stable enough to handle it.