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Articles for Category Tag - TalkTalk

 

29th December, 2015 (2 Comments)

Some broadband ISPs are worse than others when it comes to “misleading” promotions of their services. So, as we prepare to bid farewell to another year, ISPreview.co.uk takes a quick look back over the past 12 months to see which providers suffered the most bans for bad advertising.

23rd December, 2015 (10 Comments)

Internet provider TalkTalk has today become the latest to launch a new batch of discounts for Christmas, which are being headlined by the offers of 18 months free unlimited broadband (up to 17Mbps) or 12 months free unlimited “Superfast Fibre Broadband” (up to 38Mbps FTTC).

15th December, 2015 (7 Comments)

The telecoms regulator has today published their latest Q3 2015 complaints report, which reveals the volume of gripes received for all of the United Kingdom’s largest broadband, phone, mobile and TV providers. As usual EE takes a beating, while Sky Broadband and Virgin Media win praise.

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9th December, 2015 (0 Comments)

UK ISP TalkTalk has advised that new and existing customers of their TV (YouView) offering broadband and phone bundles will benefit from free access to six premium channels over the Christmas holiday period.

2nd December, 2015 (2 Comments)

A new report from security consultant Paul Moore has revealed that many of the United Kingdom’s major broadband ISPs, including BT, PlusNet, EE, Virgin Media, Sky Broadband and TalkTalk, have significant vulnerabilities in their systems that could be exploited by hackers. But some, such as EE and TalkTalk, did far worse than others.

26th November, 2015 (4 Comments)

UK ISP TalkTalk will today join the “Black Friday” bandwagon by slashing the cost of their standard Phone Line Rental to £8.85 per month for 12 months (£17.70 thereafter), which is in addition to all of their existing discounts on fixed line home broadband and TV bundles.

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25th November, 2015 (2 Comments)

Police in South Wales have arrested a fifth person in connection with last month’s cyber-attack on TalkTalk’s website (here) and interestingly the individual concerned was taken into custody on suspicion of blackmail.

11th November, 2015 (5 Comments)

After the recent cyber-attack TalkTalk, which dubiously skipped their previous Q2 2015 report (here), has today published a financial update for Q3 2015 (calendar) and revealed that they’ve lost -80K broadband subscribers in the past 6 months to make for a total of 4.1 million (on-net).

10th November, 2015 (8 Comments)

The Advertising Standards Authority (ASA) has confirmed that they’ve opened an investigation after TalkTalk admitted that they’d got the pricing wrong on one of their snail mailed leaflet adverts, which promised that new customers could “save up to £476 vs BT, [Sky Broadband] and [Virgin Media]“.

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6th November, 2015 (4 Comments)

At the end of last week TalkTalk informed their broadband and phone customers that “less than” 1.2 million customer email addresses, names and phone numbers had been compromised by the cyber-attack on their website (here), but today this has been sharply revised down to the figure of 156,959.

4th November, 2015 (0 Comments)

British police have arrested a fourth person, a 16 year old boy from Norwich, in connection with the recent cyber-attack on TalkTalk’s website (here), which resulted in the personal details of 1.2 million broadband ISP customers being stolen by Internet criminals.

30th October, 2015 (9 Comments)

Internet provider TalkTalk has today confirmed exactly how much data was compromised in last week’s website hack and the good-ish news is that less than 21,000 unique bank account details were stolen, although 1.2 million customer email addresses, names and phone numbers weren’t so lucky.

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28th October, 2015 (0 Comments)

The Government has confirmed that they’re considering the introduction of a “domestic law” that could prevent Europe’s new Net Neutrality rules from overriding their policy of requiring all of the United Kingdom’s major broadband ISPs to block adult Internet content.

23rd October, 2015 (31 Comments)

Once, twice, but three times? Broadband ISP TalkTalk have admitted that their on-going website problems are the result of a “sustained cyberattack” that appears to have been launched in an attempt to steal yet more of their customers private personal and financial data.

22nd October, 2015 (9 Comments)

Customers and visitors to the websites of both Zen Internet and TalkTalk are being greeted by messages of unavailability after unspecified problems hit their web platforms, which can also hamper access important services (e.g. webmail, online account management). Well it wouldn’t be the first time.

21st October, 2015 (44 Comments)

The CEO of UK ISP TalkTalk, Dido Harding, has today blasted BTOpenreach’s commitments (Customer Charter) to improve national broadband speeds, network coverage and customer service as being both “weak” and lacking in ambition.

16th October, 2015 (2 Comments)

Internet provider Andrews and Arnold (AAISP) has announced that they’re going to trial a 3dB SNR (Signal to Noise Ratio) profile on their TalkTalk Wholesale connected ADSL2+ lines, which could deliver increased speeds but only if your copper line is very short / stable enough to handle it.

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