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Articles for Category Tag - TalkTalk

UPDATE3 ISP Zen Internet and TalkTalk Suffer Website Outages.. Again

22nd October, 2015 (9 Comments)

Customers and visitors to the websites of both Zen Internet and TalkTalk are being greeted by messages of unavailability after unspecified problems hit their web platforms, which can also hamper access important services (e.g. webmail, online account management). Well it wouldn’t be the first time.

TalkTalk CEO Rubbishes BT’s “Weak” Broadband and Service Pledges

21st October, 2015 (44 Comments)

The CEO of UK ISP TalkTalk, Dido Harding, has today blasted BTOpenreach’s commitments (Customer Charter) to improve national broadband speeds, network coverage and customer service as being both “weak” and lacking in ambition.

AAISP Trial 3dB ADSL Broadband on UK TalkTalk Wholesale Lines

16th October, 2015 (2 Comments)

Internet provider Andrews and Arnold (AAISP) has announced that they’re going to trial a 3dB SNR (Signal to Noise Ratio) profile on their TalkTalk Wholesale connected ADSL2+ lines, which could deliver increased speeds but only if your copper line is very short / stable enough to handle it.

Vodafone UK Loses Another MVNO Client as Sainsbury’s Dropped

14th October, 2015 (5 Comments)

A few months ago TalkTalk accused Vodafone of “withdrawing entirely from the [Mobile Virtual Network Operator] market” (here) and today we learn that Sainsbury’s, which entered into a similar MVNO agreement in 2013, has been unable to reach a deal for continued service.

UPD Vodafone, TalkTalk and Sky Deliver Last Minute BT Pinata Bashing

14th October, 2015 (24 Comments)

The on-going attempts to turn BT into a pinata continue this week as both Vodafone and Sky (Sky Broadband) have taken another opportunity to prod the telecoms giant ahead of Ofcom’s Strategic Review decision, with one demanding a national Gigabit broadband network and the other attacking the operator’s excess profits.

Stealth Price Rise – Sneaky TalkTalk Scraps Speedy Payment Discount

10th October, 2015 (9 Comments)

It’s become increasingly difficult this year to describe TalkTalk as a “low cost” broadband provider, what with so many sharp price rises stealing our headlines. But now customers are about to lose yet another benefit with the ISP quietly moving to scrap their 10% Speedy Payment Discount.

AOL Helps UK ISP TalkTalk to Improve their Portal Content

9th October, 2015 (1 Comment)

Internet content firm AOL (Huffington Post, Buzzfeed etc.) has entered into a new partnership with broadband provider TalkTalk, which should improve the content available on the ISPs website portal. Not too difficult then.

UK ISP TalkTalk’s 4G Femtocell Broadband Routers Still Some Way Off

7th October, 2015 (1 Comment)

TalkTalk’s plans for launching a new home broadband ISP router with small cell based 4G (LTE) femtocell technology inside, which could help to cut mobile costs and boost indoor network coverage, continue to show huge promise, but we’re unlikely to see a final product anytime soon.

Look Out – UK Internet Users Braced for More Piracy Threat Letters

2nd October, 2015 (10 Comments)

Thousands of broadband ISP subscribers could soon be hit by a new wave of bullying Internet piracy threat letters (“Speculative Invoicing“) after Maverick Eye, which scours public P2P (BitTorrent) networks for unlawful sharing of copyright content, began “the UK’s largest anti-piracy campaign ever“.

UK ISP TalkTalk Reduces Unlimited Superfast Fibre Broadband Price

30th September, 2015 (5 Comments)

Low cost ISP TalkTalk will today reduce the cost of their ‘up to’ 38Mbps capable unlimited “Superfast Fibre Broadband” (FTTC) package to just £5 per month for the entire 18 month contract term (£17.50 per month thereafter). A free connection and “Super Router” are also included.

Sky Confirm First Customers Live on 940Mbps Broadband in York UK

28th September, 2015 (9 Comments)

As expected Sky Broadband has today echoed last week’s news from TalkTalk (here) and Cityfibre, which confirmed that the first trial customers are now live on their joint “ultrafast” 940Mbps capable Fibre-to-the-Home (FTTH/P) network in the city of York (North Yorkshire).

First Trial Users Live on Sky and TalkTalk’s 940Mbps Broadband in York

23rd September, 2015 (17 Comments)

As expected TalkTalk has confirmed that the first trial customers are now live on their joint 940Mbps capable Fibre-to-the-Home (FTTH/P) broadband network in the city of York, which is being built alongside Sky Broadband and Cityfibre. An early 2016 commercial launch has also been set.

Ofcom Names the Worst UK Telecoms and Broadband ISPs for Q2 2015

22nd September, 2015 (4 Comments)

The telecoms regulator has published its latest quarterly report into the volume of complaints experienced by all of the United Kingdom’s largest broadband, phone, mobile and TV providers. As usual the news is good for some providers (e.g. Sky Broadband, Virgin Media) and bad for others (e.g. EE).

UPD IoD Join Sky, TalkTalk and Vodafone in Call for BT Competition Probe

21st September, 2015 (17 Comments)

The Institute of Directors (IoD), INCA and Self-Employed & Freelancer Association (IPSE) have today joined Sky (Sky Broadband), TalkTalk and Vodafone in a new open letter that calls for the telecoms regulator to subject BT to a competition probe, which could result in the operator being split up.

TalkTalk Cuts Unlimited Superfast Fibre Broadband to GBP5 Per Month

16th September, 2015 (9 Comments)

Budget ISP TalkTalk has reduced the cost of their ‘up to’ 38Mbps (2Mbps upload) capable unlimited “Superfast Fibre Broadband” (FTTC) service to just £5 a month for the first 6 months of service and then £10 per month for 12 months (£15 thereafter). A free connection and £50 Love2shop voucher are also included.

Which Name BT, TalkTalk and Vodafone Worst for Customer Service

15th September, 2015 (4 Comments)

A new Which? survey of the United Kingdom’s 100 biggest brands, which focused on customer service quality, has revealed that energy and telecoms firms dominate the bottom of the table where BT, TalkTalk and Vodafone were all also singled out for criticism.

UPDATE Footpath Fix for Sky Broadband and TalkTalk’s York FTTH Rollout

14th September, 2015 (8 Comments)

Deploying a new ultrafast (940Mbps capable) fibre optic broadband network in urban areas is never easy, as demonstrated by Cityfibre’s joint roll-out of a new Fibre-to-the-Home (FTTH/P) service with Sky Broadband and TalkTalk in York where some areas could need corrective work.