Home » UK ISP News Archive » Article Tag: Virgin Media (2021 Posts)

Articles for Category Tag - Virgin Media

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Ofcom Warns UK Broadband ISPs NOT to Use Alternative Switching Methods

19th June, 2025 (29 Comments)

The UK telecoms regulator, Ofcom, has posted an update on their investigation into the performance of the new consumer broadband and phone switching system (One Touch Switching). This found no major problems with the biggest ISPs but did warn that some providers on Openreach’s network were using an “alternative switching method“, which they said must stop.

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O2 UK Complete 4G and 5G Upgrades for 3,000 Postcodes in Glasgow

18th June, 2025 (2 Comments)

Mobile network operator O2 (Virgin Media) has today revealed that – over the past 12-months – they’ve completed a project to upgrade the capacity of their 4G and 5G mobile services across “over” 3,000 postcodes in the city of Glasgow (Scotland), which should bring “faster” mobile broadband speeds and greater reliability to the area.

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Plusnet Named Best UK ISP in 2025 Broadband Genie Awards

18th June, 2025 (10 Comments)

The annual Broadband Genie 2025 Awards survey has this morning named UK ISP Plusnet as the “Best Broadband Provider” of the year, while a variety of other internet service providers also scooped various other awards across several different categories.

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Nexfibre Responds to Concerns Over UK Broadband ISP Onboarding Progress

15th June, 2025 (16 Comments)

Network operator nexfibre, which is working alongside Virgin Media to deploy a new 10Gbps full fibre broadband (FTTP) network across millions of UK premises (c.2.2m have already been built), has told ISPreview that they “remain focused on enabling as many ISPs as possible“. This came after some of ISPreview’s sources indicated that their wholesale plans seem to have stalled.

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Liberty Global Boss Claims UK Gov Wants it to Rescue Broadband Altnets

13th June, 2025 (66 Comments)

The boss of Liberty Global (Mike Fries), one of the parents behind UK broadband provider Virgin Media (O2) and associated network builder nexfibre, has reportedly claimed that the UK Government’s Business Secretary, Jonathan Reynolds MP, expressed that he was “anxious” for them to step in and rescue struggling alternative networks.

Virgin Media and O2 Warn UK Pensioners Unaware of Cheap Social Tariffs

12th June, 2025 (10 Comments)

Broadband and mobile provider Virgin Media and O2 (VMO2) has this morning claimed, as part of a new online survey conducted by Strand Partners, that 48% of UK pensioners are still unaware of the social tariffs that can offer “significant cost savings” to those on state benefits, such as Pension Credit, Universal Credit and others.

As Funding Deal Looms, CityFibre Says Talk of Sale to VMO2 Unfounded

10th June, 2025 (24 Comments)

Network operator CityFibre, which has so far deployed their gigabit-capable full fibre broadband (FTTP) lines to cover 4.3 million UK premises (RFS), have said that recent newspaper “speculation” around the possibility of the business being acquired by Virgin Media (O2) are “unfounded“. The operator added that they were now close to securing a much-needed financing deal.

Virgin Media O2 UK Gives Away iPad with Selected Broadband Bundles

5th June, 2025 (0 Comments)

New customers looking to sign-up with Virgin Media (O2) may like to know that the ISP has today refreshed some of their home broadband packages today and is also offering a 9th Gen iPad 64GB in space grey when they purchase an 18-month MegaVolt package online, at least while stocks last.

Government Hails Start of National Campaign for UK Digital Phone Switch

2nd June, 2025 (24 Comments)

The UK government has today hailed the start of a new national campaign, funded by broadband giants BT and Virgin Media, which aims to help support and encourage vulnerable people in their efforts to switch from legacy phone lines to new digital (IP / VoIP based) networks before the deadline.

Virgin Media O2 Boost Support for UK Customers Suffering Financial Difficulties

29th May, 2025 (3 Comments)

Broadband and mobile operator Virgin Media and O2 (VMO2) has today announced a new partnership with debt advice firm Money Wellness, which aims to improve the support they’re able to offer to “financially vulnerable customers” who many be experiencing financial difficulties.

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50 Government Funded 4G Mobile Mast Upgrades Now Live Across UK

28th May, 2025 (0 Comments)

The Department for Science, Innovation and Technology (DSIT) has this morning revealed that a total of 50 government-funded rural 4G (mobile broadband) mast upgrades have now gone live across England (9 masts), Wales (28) and Scotland (13) as part of the industry-led £1bn Shared Rural Network (SRN) project. But 50 more will follow by March 2026.

Ofcom Ranks Big UK Mobile and Broadband ISPs by Quality and Faults – 2025

22nd May, 2025 (4 Comments)

Ofcom has today published their 2025 study of UK broadband, phone and mobile service quality, call waiting times, complaint levels, fault repairs, compensation and install times for the largest providers. For example, TalkTalk attracted the lowest satisfaction for broadband (77%) and Plusnet (BT) secured the highest (91%).

Virgin Media O2 Business Launches Teams Phone Mobile

21st May, 2025 (3 Comments)

Broadband ISP Virgin Media Business (VMO2) has today followed BTWholsale by launching Microsoft’s ‘Teams Phone Mobile‘ service to its large business customers (250+ employees) in the UK, which among other things makes it easy to move between mobile and desktop Teams calls seamlessly.

O2 UK Fixes VoLTE Flaw that Exposed User Mobile Location Data UPDATE

19th May, 2025 (16 Comments)

Mobile operator O2 (Virgin Media) has today informed ISPreview that they’ve finally resolved a nasty security issue with their 4G based Voice-over-LTE service (VoLTE or 4G Calling), which effectively made it possible for customers of the operator’s network to have their location tracked by almost anybody with access to their mobile number.

Virgin Media UK and Telecare Cardiff Trial to Support Digital Phone Switchover

15th May, 2025 (1 Comment)

Broadband and phone provider Virgin Media (O2) has today launched another trial to support their Digital Landline Switchover (DLS) programme (i.e. migrating old analogue landline phones to IP-based services), which this time focuses on giving support to telecare users in Cardiff (Wales) in order to help them make the switch.

Telefonica SA Reportedly Ponders UK Takeover of Virgin Media O2

14th May, 2025 (17 Comments)

A new report claims that debt-laden Telefonica SA is allegedly drawing up plans that would enable them to take control of the 50/50 UK Joint Venture (JV) that it owns with Liberty Global, which reflects broadband and mobile provider Virgin Media and O2 (VMO2). In addition, they also have another JV with InfraVia Capital Partners to build a new fibre network in the UK (nexfibre).

O2’s Recycle Service for UK Business Saves 45,000 Devices from Landfill

13th May, 2025 (0 Comments)

The business division of mobile network operator O2 (VMO2) has today revealed that their O2 Recycle for Business service, which helps companies of all sizes to trade in their old technology (usually in return for cash, credits or a charitable donation), has helped to save 45,000 devices from waste (earning nearly £330k) since it was relaunched in October 2023.