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Articles for Category Tag - Zen Internet

Zen Internet, Post Office and Plusnet Win 2019 Broadband ISP Survey

22nd May, 2019 (7 Comments)

The second stage of the annual Broadband Genie 2019 survey has today presented several awards to Zen Internet, the Post Office and Plusnet after they took the top spots across various different UK ISP performance categories. Overall budget ISP Plusnet took home the most wins, including for “Best Broadband Provider.“

ISP Zen Internet Sets Strong Future UK Network Goals for 2021

12th April, 2019 (16 Comments)

Broadband ISP Zen Internet has revealed how they hope to unbundle a total of 700 exchanges from BT by 2021, which should enable their own network to cater for more than 80% of the UK with a total core capacity of 5Tbps (Terabits per second); before potentially rising to 987 exchanges by around 2025 (25Tbps core network).

ISP Zen Internet UK Cuts 35Mbps FTTC Broadband Price to £29.99

22nd March, 2019 (5 Comments)

Rochdale-based ISP Zen Internet has informed us that both their new and existing customers can now benefit after they cut the price of their FTTC based Unlimited Fibre 1 (35Mbps average speed) and phone plan from £37 to £29.99 per month, which will be maintained as its new standard pricing.

ISP Zen Internet Slashes UK ADSL and FTTC Broadband Prices UPDATE

27th February, 2019 (22 Comments)

Rochdale-based UK ISP Zen Internet has informed us that they’ve introduced a number of big price reductions (i.e. these are permanent changes, not temporary discounts) across their standard ADSL and superfast Fibre-to-the-Cabinet (FTTC / VDSL2) based broadband and phone bundles. Plus there’s a lifetime price guarantee!

ISP Zen Internet to Open New Office in Leeds and Add 83 UK Jobs

8th January, 2019 (4 Comments)

The Chairman (formerly CEO) of Rochdale based residential and business broadband ISP Zen Internet, Richard Tang, has revealed for the first time in a new video of his recent presentation to the London Internet Exchange (LINX) that the company intends to open a new office in the city centre of Leeds.

The 2019 Best UK Home Broadband ISP Choices by ISPreview

7th January, 2019 (22 Comments)

Comparing fixed line broadband and phone providers can often result in a headache of confusing choices and not everybody shops around for the best deal, even though they probably should. In this guide we aim to simplify the options and quicken the process of choosing an ISP with our own picks.

The Top 2018 vs 2017 Fastest UK Mobile and Home Broadband ISPs

27th December, 2018 (8 Comments)

We’ve looked back at 2018 to see how the average download and upload speeds have changed across national fixed line broadband ISPs and mobile operators, although it’s no surprise to find that Virgin Media (fixed) and EE (mobile) are still front runners. But the picture changes when alternative “full fibre” ISPs are included.

28% of UK Consumers Fear an Internet Outage Could Ruin Christmas

17th December, 2018 (17 Comments)

A new Censuswide survey of 2,010 consumers, which was conducted on behalf of UK ISP Zen Internet, has found that 60% of Brits using the internet on Christmas Day believe that their broadband going down would impact celebrations and 28% think it could ruin the day.

Openreach and UK ISPs Reach Deal on Automatic Compensation

11th December, 2018 (16 Comments)

After some disagreement Openreach (BT) and five major retail ISPs appear to have finally reached agreement on payments as part of Ofcom’s new automatic compensation system, which from “early 2019” will require them to compensate consumers for a total loss of fixed broadband and phone connectivity.

Which? Name Top Rated UK Broadband ISPs and Slam Cost of Loyalty UPDATE

10th November, 2018 (13 Comments)

A new survey by consumer magazine Which? has named the best and worst rated 12 home broadband ISPs for customer satisfaction, which saw Zen Internet (86%) come top and Sky Broadband (47%) fall to the bottom. But the survey also warned that many people are paying over the odds by choosing to remain loyal.

Which? Identifies the Most Moaned About UK Broadband ISPs

30th October, 2018 (5 Comments)

A new survey of 7,026 broadband customers, which was conducted by consumer magazine Which? in July 2018, has examined 12 of the biggest UK home broadband ISPs and found that customers of Virgin Media were the most likely to experience problems with their service. Meanwhile subscribers to Zen Internet had the least moans.

ISP Zen Internet Launch 300Mbps G.fast UK Home Broadband Service

18th September, 2018 (24 Comments)

Rochdale-based UK ISP Zen Internet has this week become the latest provider to launch a range of residential “ultrafast broadband” packages using hybrid fibre G.fast technology, which can offer average download speeds of 145Mbps (30Mbps upload) or 300Mbps (50Mbps upload).

Zen and Plusnet Come Top of 2018 Biannual MSE Broadband Survey

10th September, 2018 (9 Comments)

Internet and phone providers Zen Internet and Plusnet have come top in a new biannual UK MSE survey of ISP customer service quality. Sadly the news isn’t so good for those at the opposite (bottom) end of the table, where TalkTalk and the Post Office could both be found.

Caller ID Goes FREE from Zen Internet and Other UK Phone Providers

1st September, 2018 (11 Comments)

Customers of the Rochdale-based ISP Zen Internet may like to know that a small but useful change will soon make the provider’s Caller ID feature, which is currently a chargeable add-on service that shows the incoming number on a digital handset, completely free to use. But all phone providers will have to do the same.

Richard Tang to Step Down as CEO of UK ISP Zen Internet

22nd August, 2018 (0 Comments)

Richard Tang, the long-time CEO and founder of Rochdale-based broadband and telecoms provider Zen Internet (since 1995), has announced that he is stepping down from his role. Under the plan Richard will effectively swap jobs with Paul Stobart, the company’s current Chairman.

Broadband ISP Zen Internet Publishes New UK Customer Charter

11th July, 2018 (19 Comments)

Popular Rochdale-based ISP Zen Internet, which say they believe in putting “people before profits“, has this week published a new customer charter for all their residential and small business subscribers. This sets out a range of service commitments and promises to their users.

H1 2018 – Top 10 Fastest National UK Broadband and Mobile ISPs

25th June, 2018 (2 Comments)

The first six months of 2018 recorded another rise in average fixed home broadband download speeds to 33.29Mbps (7.82Mbps upload) among the top 10 ISPs, which continues to be fuelled by the rising adoption of faster FTTC, FTTP and Cable lines. Average mobile data speeds also hit 18.87Mbps (5.02Mbps upload).