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Articles for Category Tag - Zen Internet

The Top 2019 vs 2018 Fastest UK Mobile and Home Broadband ISPs

28th December, 2019 (10 Comments)

We’re finishing 2019 by taking a look back over the year to see how average broadband ISP download and upload speeds have changed across the top national fixed line and mobile operators. Overall the picture remains one of gradual improvement but the rollout of 5G and “full fibre” (FTTP) will soon change that dynamic.

28% of UK People Fear Christmas Demand Might Impact WiFi

10th December, 2019 (12 Comments)

A new survey of 2,001 UK adults by Censuswide, which was commissioned by broadband ISP Zen Internet, has found that 28% of respondents are concerned that too many devices using their home WiFi at once over Christmas could impact the reliability of their internet connectivity.

Customers of UK ISP Zen Internet Hit by DSL Broadband Fault UPDATE

5th December, 2019 (7 Comments)

A spate of internet connectivity problems appears to have been striking customers of UK ISP Zen Internet since earlier this morning, which so far as we can tell currently only affects those with DSL (ADSL and FTTC / VDSL2) based broadband lines.

Ex-Virgin Media Director to Lead Zen Internet’s Retail Division

4th December, 2019 (9 Comments)

Rochdale-based broadband ISP Zen Internet has today announced the appointment of Georgina Lord to be the new Managing Director of their consumer facing Retail division, which forms part of the UK provider’s on-going efforts to take on the “big four” (BT, Sky Broadband, TalkTalk and Virgin Media).

ISP Zen Internet UK Launch EveryRoom to Tackle WiFi Notspots

21st November, 2019 (8 Comments)

A new survey by broadband ISP Zen Internet has claimed that 9.1 million UK households don’t have access to WiFi throughout their homes and the provider believes that it’s the “responsibility of the broadband industry” to ensure this is delivered. As such they’ve launched their new EveryRoom guarantee (mesh network solution).

Zen Internet Talks Ending the Fibre Tax and Working with Altnet ISPs

9th November, 2019 (32 Comments)

In a new interview the founder and chairman of UK ISP Zen Internet, Richard Tang, has called for the “fibre tax” to be scrapped in order to boost “full fibre” broadband and explains some of the problems of working with smaller altnet ISPs. On top of that he also warns about the difficulties of trying to regulate internet content.

Zen Internet UK ISP Drops Small Business Broadband Prices

6th November, 2019 (0 Comments)

After reducing their residential broadband prices Zen Internet has today announced further price drops – varying from between 8% and 22% – across their range of small business focused packages. This mostly appears to impact their standard ADSL, “superfast” FTTC and “ultrafast” G.fast based bundles (FTTP plans are unchanged).

Broadband ISP Zen Internet Preps Big UK Network Expansion

4th November, 2019 (13 Comments)

Rochdale-based broadband ISP and communications provider Zen Internet (since 1995) looks set to begin the next phase of their network expansion, which should help them to reach 80% of the UK. This reportedly comes after NatWest extended a £20m revolving credit facility to help fund the effort.

PC Pro Award Zen Internet and Giffgaff Best for Broadband and Mobile

11th October, 2019 (19 Comments)

PC Pro magazine has released the results of their annual 2019 awards, which saw ISP Zen Internet once again being named as the UK’s “Best Broadband Provider” for the 16th consecutive year. Meanwhile giffgaff scooped the award for “Best Mobile Data” operator. Sadly the results were not so good for the market’s biggest providers.

ISP Zen Internet UK Cuts 66Mbps FTTC Unlimited Fibre Prices

4th October, 2019 (26 Comments)

Rochdale-based UK ISP Zen Internet has informed us that they’ve further reduced the standard monthly price of their FTTC (VDSL2) based Unlimited Fibre 2 (66Mbps average) broadband and phone bundle, which appears to have gone from £38.99 per month at our last check to £34.99, albeit with a £19.99 one-off activation fee.

Frustration with Poor Broadband Highest in Southampton and Glasgow

4th September, 2019 (7 Comments)

A new survey of 2,000 UK consumers, which was conducted by ISP Zen Internet, has claimed that almost one in five broadband users in Southampton (20%) and Glasgow (18%) are “fed up” with their ISP. As usual nearly half of the respondents in Southampton (47%) and Glasgow (46%) cited slow speeds, with reliability close behind.

ISP Survey Claims 42% of UK Households Face Issues with Slow Internet

30th July, 2019 (21 Comments)

A new survey of 2,000 UK consumers, which was conducted by broadband ISP Zen Internet, has claimed that the top technical difficulties experienced at home were slow internet connections (42%), devices disconnecting from WiFi (25%), internet outages (23%), trouble setting up new devices (22%) and computer viruses (13%).

speed meter broadband download upload uk isp

H1 2019 – UK Top 10 Fastest National Broadband and Mobile ISPs

24th June, 2019 (20 Comments)

As the first half of 2019 comes to an end we’ve taken a look back to see how average broadband download and upload speeds have changed across the top fastest national fixed line ISPs and 4G mobile operators. Overall the picture is one of gradual improvement, thanks to rising take-up of faster connections.

UK ISP Zen Cuts Fibre Ethernet Leased Line Prices for Businesses

20th June, 2019 (0 Comments)

Broadband ISP Zen Internet says they’ve “permanently” reduced the price of their dedicated and fibre optic based Ethernet leased line data connectivity services for all businesses by up to 36%, which means that prices now start from just £230 +vat per month for 10Mbps and go up to £525 for 1Gbps.

The Worst UK ISPs for Post Contract Price Hikes on Entry-Level Deals

15th June, 2019 (15 Comments)

Which? has conducted a new “loyalty penalty” study of entry-level “fibre broadband” and phone bundles across 12 of the biggest broadband ISPs in the UK market. This reveals that customers of Virgin Media, TalkTalk and the Post Office are hit by the biggest price hikes (up to 60%) after their initial contract ends.

ISP Zen Internet Reduces UK FTTP Ultrafast Broadband Prices

13th June, 2019 (18 Comments)

Rochdale-based UK ISP Zen Internet has informed us that they’ve discounted the price of their standalone “full fibre” (FTTP) based superfast and ultrafast broadband packages, which offer average download speeds of up to 300Mbps (45Mbps upload); slower and cheaper plans are also available.

ISP Zen Internet Extend Automatic Compensation System to Partners

4th June, 2019 (0 Comments)

Rochdale-based UK broadband provider Zen Internet has announced that Ofcom’s consumer focused automatic compensation scheme is being extended to its channel partners and wholesale customers. As a result customers of those partners will also be able to benefit, even if the partner ISP itself has not signed-up to the regulator’s code.