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Articles for Category Tag - Zen Internet

 

15th June, 2019 (15 Comments)

Which? has conducted a new “loyalty penalty” study of entry-level “fibre broadband” and phone bundles across 12 of the biggest broadband ISPs in the UK market. This reveals that customers of Virgin Media, TalkTalk and the Post Office are hit by the biggest price hikes (up to 60%) after their initial contract ends.

13th June, 2019 (18 Comments)

Rochdale-based UK ISP Zen Internet has informed us that they’ve discounted the price of their standalone “full fibre” (FTTP) based superfast and ultrafast broadband packages, which offer average download speeds of up to 300Mbps (45Mbps upload); slower and cheaper plans are also available.

4th June, 2019 (0 Comments)

Rochdale-based UK broadband provider Zen Internet has announced that Ofcom’s consumer focused automatic compensation scheme is being extended to its channel partners and wholesale customers. As a result customers of those partners will also be able to benefit, even if the partner ISP itself has not signed-up to the regulator’s code.

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22nd May, 2019 (7 Comments)

The second stage of the annual Broadband Genie 2019 survey has today presented several awards to Zen Internet, the Post Office and Plusnet after they took the top spots across various different UK ISP performance categories. Overall budget ISP Plusnet took home the most wins, including for “Best Broadband Provider.“

zen internet uk isp

12th April, 2019 (16 Comments)

Broadband ISP Zen Internet has revealed how they hope to unbundle a total of 700 exchanges from BT by 2021, which should enable their own network to cater for more than 80% of the UK with a total core capacity of 5Tbps (Terabits per second); before potentially rising to 987 exchanges by around 2025 (25Tbps core network).

22nd March, 2019 (5 Comments)

Rochdale-based ISP Zen Internet has informed us that both their new and existing customers can now benefit after they cut the price of their FTTC based Unlimited Fibre 1 (35Mbps average speed) and phone plan from £37 to £29.99 per month, which will be maintained as its new standard pricing.

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27th February, 2019 (22 Comments)

Rochdale-based UK ISP Zen Internet has informed us that they’ve introduced a number of big price reductions (i.e. these are permanent changes, not temporary discounts) across their standard ADSL and superfast Fibre-to-the-Cabinet (FTTC / VDSL2) based broadband and phone bundles. Plus there’s a lifetime price guarantee!

8th January, 2019 (4 Comments)

The Chairman (formerly CEO) of Rochdale based residential and business broadband ISP Zen Internet, Richard Tang, has revealed for the first time in a new video of his recent presentation to the London Internet Exchange (LINX) that the company intends to open a new office in the city centre of Leeds.

7th January, 2019 (22 Comments)

Comparing fixed line broadband and phone providers can often result in a headache of confusing choices and not everybody shops around for the best deal, even though they probably should. In this guide we aim to simplify the options and quicken the process of choosing an ISP with our own picks.

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27th December, 2018 (8 Comments)

We’ve looked back at 2018 to see how the average download and upload speeds have changed across national fixed line broadband ISPs and mobile operators, although it’s no surprise to find that Virgin Media (fixed) and EE (mobile) are still front runners. But the picture changes when alternative “full fibre” ISPs are included.

17th December, 2018 (17 Comments)

A new Censuswide survey of 2,010 consumers, which was conducted on behalf of UK ISP Zen Internet, has found that 60% of Brits using the internet on Christmas Day believe that their broadband going down would impact celebrations and 28% think it could ruin the day.

11th December, 2018 (16 Comments)

After some disagreement Openreach (BT) and five major retail ISPs appear to have finally reached agreement on payments as part of Ofcom’s new automatic compensation system, which from “early 2019” will require them to compensate consumers for a total loss of fixed broadband and phone connectivity.

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10th November, 2018 (13 Comments)

A new survey by consumer magazine Which? has named the best and worst rated 12 home broadband ISPs for customer satisfaction, which saw Zen Internet (86%) come top and Sky Broadband (47%) fall to the bottom. But the survey also warned that many people are paying over the odds by choosing to remain loyal.

30th October, 2018 (5 Comments)

A new survey of 7,026 broadband customers, which was conducted by consumer magazine Which? in July 2018, has examined 12 of the biggest UK home broadband ISPs and found that customers of Virgin Media were the most likely to experience problems with their service. Meanwhile subscribers to Zen Internet had the least moans.

18th September, 2018 (24 Comments)

Rochdale-based UK ISP Zen Internet has this week become the latest provider to launch a range of residential “ultrafast broadband” packages using hybrid fibre G.fast technology, which can offer average download speeds of 145Mbps (30Mbps upload) or 300Mbps (50Mbps upload).

10th September, 2018 (9 Comments)

Internet and phone providers Zen Internet and Plusnet have come top in a new biannual UK MSE survey of ISP customer service quality. Sadly the news isn’t so good for those at the opposite (bottom) end of the table, where TalkTalk and the Post Office could both be found.

1st September, 2018 (11 Comments)

Customers of the Rochdale-based ISP Zen Internet may like to know that a small but useful change will soon make the provider’s Caller ID feature, which is currently a chargeable add-on service that shows the incoming number on a digital handset, completely free to use. But all phone providers will have to do the same.

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