Home » UK ISP News Archive » Article Tag: Zen Internet (264 Posts)

Articles for Category Tag - Zen Internet

UK ISP Zen Internet Launches Mobile Management App for Customers

29th March, 2017 (0 Comments)

Customers of broadband ISP Zen Internet can now benefit from a new ‘My Zen‘ self-service app for Smartphones and Tablet computers (Android + iOS), which aims to provide subscribers with a lot of extra detail about their accounts / connections and extra support options.

ISPs Give Mixed Verdict on Compensation System for Broadband Faults

25th March, 2017 (18 Comments)

Internet providers from across the industry have today given a mixed reaction to Ofcom’s newly proposed Automatic Compensation system, which will force fixed line phone and broadband ISPs to pay out cash or bill credits to consumers if they suffer a total loss of service for more than 2 days.

Zen Internet Sees UK Network Traffic Dip Over Christmas and New Year

9th January, 2017 (1 Comment)

UK ISP Zen Internet has today kindly shared with us some data from their network, which reveals that Internet traffic across their platform for Christmas Day was down 20% compared to the usual Sunday average and their peak bandwidth was down over 23%.

The 2017 UK Best Home Broadband ISP Picks by ISPreview.co.uk

9th January, 2017 (49 Comments)

Choosing a new broadband ISP is harder than picking a supplier for Gas or Electricity, not least because the quality of service and performance can vary hugely depending upon where you live and which provider you pick. But with any luck our annual editors pick might help to simplify the options.

ISP Zen Internet Moves into “Wireless Leased Lines” with Metronet UK

8th December, 2016 (1 Comment)

Zen Internet has signed a new partnership deal with alternative network provider Metronet UK, which will enable them to supply “wireless leased line” based Internet connectivity services to their customers and partners.

Zen Internet Tops Which? UK Broadband Survey, But TalkTalk Bottom

18th November, 2016 (7 Comments)

Consumer magazine Which? has published the outcome from their latest H2 2016 reader survey of broadband ISP satisfaction, which for the 10th time has named Zen Internet the best of the bunch. Sadly the news isn’t so good for TalkTalk, which had the lowest customer satisfaction score of 37%.

UK ISP Zen Internet Launches Business 4G Mobile Plans

2nd November, 2016 (0 Comments)

Rochdale ISP Zen Internet has launched a range of new 4G based Mobile tariffs for their business customers, which harness EE’s network. A variety of handset and tablet bundles are on offer, as well as some SIM-Only plans.

2016 UK PC Pro Awards Zen Internet and Plusnet Best for Broadband

22nd October, 2016 (23 Comments)

Consumer magazine PC Pro has published the latest results from their annual PC Pro Awards 2016, which saw Zen Internet win the best broadband ISP gong and Plusnet secure the “Recommended” (runner-up) spot. Sadly it wasn’t such a good day for TalkTalk and EE.

ISP Zen Internet “Happy” to Offer Automatic Compensation for Faults

14th October, 2016 (4 Comments)

Many broadband ISPs are concerned about the plan to give UK residential and small business consumers an automatic right to compensation (here) when their service fails, but not all. The Regulatory Manager of Zen Internet, Gary Hough, has said that they’re “broadly supportive” of the proposals.

ISP Zen Internet to Grow its UK “Next Generation Network” Reach

28th September, 2016 (0 Comments)

UK ISP Zen Internet has announced that the reach of their “next generation” consumer broadband and high-capacity data network (e.g. Ethernet, FTTC, FTTP, EFM and ADSL) will be extended to 400 Points of Presence (PoPs) in BT exchanges by January 2017 (reaching over 500,000 postcodes).

ISP Zen Internet Warns Businesses Not to Focus on Cheap Broadband

22nd September, 2016 (2 Comments)

Ian Hunter of Zen Internet has warned that UK businesses who choose their broadband connectivity by comparing it with super cheap domestic packages are at risk of becoming “broadband blind” by overlooking the importance of things like reliability, strong technical support and future scalability etc.

UPDATE UK ISP Zen Internet Freezes Line Rental Price Until 2020

31st August, 2016 (5 Comments)

Rochdale-based ISP Zen Internet has announced that they’re “freezing line rental costs for the next four years”, which for example means that both their new and existing small business broadband and / or phone customers will enjoy a price freeze at £17.00 plus VAT until 2020.

Zen Internet Customers Praise their ZyXEL VMG1312 Broadband Router

28th July, 2016 (24 Comments)

UK ISP Zen Internet has surveyed more than 500 of their residential customers to discover how they rated the new ZyXEL VMG1312 router, which comes standard with Zen’s broadband services. Overall 70% rated the quality of the router as “good or excellent“, but WiFi performance could be better.

Entanet Warn “not clear or workable” UK Internet Spying Bill Will Pass

22nd June, 2016 (9 Comments)

Shropshire-based broadband and telecoms provider Entanet has warned that the Government’s controversial Investigatory Powers Bill (IPB), which will force ISPs to snoop on their customers, is “not clear or workable” but still “looks certain to become law within weeks.”

The 2016-H1 Top 10 UK Fastest National Home Broadband and Mobile ISPs

18th June, 2016 (8 Comments)

The first half of 2016 has seen average broadband speeds rise as consumers increasingly switch to faster services, with Virgin Media delivering the fastest average broadband download speeds and Zen Internet coming top for uploads. Meanwhile EE remains the king for Mobile Broadband.

Zen Internet Win Which Telecoms Service Provider of the Year 2016

26th May, 2016 (5 Comments)

Rochdale-based UK ISP Zen Internet has officially been named the ‘Best Telecoms Service Provider of the Year 2016’ as part of the tenth annual Which? Awards, which claims to recognise businesses that have achieved “positive change and deliver excellent products and service“.

UK ISP Zen Internet Appoint Ex-TalkTalk Man as New Technical Director

13th May, 2016 (10 Comments)

Rochdale-based ISP Zen Internet has appointed the former Director of Technology at TalkTalk, Jon Bauer, to take up a similar role within its own business, where he will help with a multi-million pound investment programme to “build a new national network” for Zen.