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Articles for Category Tag - Zen Internet

Broadband ISP Zen Internet Launches New UK Website

13th June, 2018 (10 Comments)

Popular ISP Zen Internet will this morning launch a new website, which they claim will be a “huge improvement over the old one” by becoming simpler to understand and easier to navigate, no matter what device you’re using.

Which? Rank UK Broadband ISPs by the Top Four Complaints

2nd April, 2018 (15 Comments)

A new survey of more than 1,900 broadband customers across 12 different ISPs has revealed how each are ranked when ordered by the top four most common service complaints (price hikes, slow speeds, connection problems and router faults).

UK Broadband ISPs Failing to Provide Enough Speed Information

23rd March, 2018 (2 Comments)

A new Mystery Shopper study conducted by consumer magazine Which? has revealed that major broadband ISPs are only giving the required information about connection speeds under Ofcom’s Code of Practice (CoP) less than half (47%) of the time, with some (e.g. TalkTalk) doing worse than others.

New Video Offers a Glimpse Behind the Scenes at Zen Internet

6th February, 2018 (6 Comments)

The owner and founder of Rochdale-based ISP Zen Internet, Richard Tang, has recently published an interesting new behind the scenes style video where he takes viewers on a tour around the broadband provider and explains some of their history.

ISP Zen Internet Hope to Become £100m UK Business Within 3 Years

29th January, 2018 (10 Comments)

Rochdale-based broadband provider Zen Internet, which over the years has built itself a strong reputation in the UK ISP and telecoms industry, has set itself a new target of becoming a £100 million business within just 3 years and a £250 million business within 10 years.

ISP Review’s 2018 Choice of the Best UK Home Broadband Providers

8th January, 2018 (25 Comments)

Picking a new broadband provider (ISP) for your home is far from easy. Consumers face a bombardment of confusing choices, each advertising different speeds, features, prices and network availability. On this front our aim is to simplify the options and make the process a little easier.

The 2017 vs 2016 Top Fastest UK Home Broadband and Mobile Providers

28th December, 2017 (5 Comments)

We take a look back to see how much faster the national fixed line broadband ISPs and mobile (3G / 4G) network operators have become for download and upload speed over the past 12 months, which reveals that Virgin Media, Hyperoptic and EE continue to come top in the speed stakes.

UK ISP Zen Internet Launch 150-300Mbps FTTP Home Broadband

6th December, 2017 (27 Comments)

Zen Internet appears to have quietly become one of the first ISPs to begin offering the new 150Mbps and 300Mbps “Full Fibre” FTTP ultrafast broadband tiers to residential consumers, which can be taken either with or without line rental and the pricing is pleasantly affordable.

Zen Internet UK Wins Best ISP and Best Web Host at PC Pro Awards 2017

18th October, 2017 (4 Comments)

Consumer magazine PC Pro has published the latest results from their annual 2017 Awards event, which once again – for the 14th consecutive time – saw Zen Internet scoop the win for Best ISP (AAISP was the runner-up) and also Best Web Host (Tsohost was the runner-up).

TalkTalk Rated the Worst ISP by 2017 Which? Consumer Broadband Survey

22nd September, 2017 (13 Comments)

The latest biannual survey of UK phone and broadband providers by consumer magazine Which? has once again named Zen Internet as the best overall ISP (85% for customer satisfaction), but the same could not be said for TalkTalk that continues to languish at the bottom on a score of 40%.

H1-2017 – The Top 10 Fastest National UK Home Broadband and Mobile ISPs

26th June, 2017 (11 Comments)

The first half of 2017 has seen another rise in average fixed line broadband download speeds to 28.21Mbps, albeit mostly fuelled by the on-going migration of consumers from older ADSL lines and on to newer “fibre broadband” (FTTC/P) services. Meanwhile EE is still king for Mobile Broadband.

Former Easynet Chief Appointed as New CTO for UK ISP Zen Internet

10th May, 2017 (0 Comments)

Rochdale-based ISP Zen Internet has appointed the former Chief Technology Officer (CTO) of Easynet, Justin Fielder, to take up the same position in their own business.

UPDATE Zen Internet Upgrade Broadband Packages with FRITZBox 3490 Router

21st April, 2017 (6 Comments)

Customers of Zen Internet’s small business and residential focused “Fibre Broadband” (FTTC/P) packages in the UK will be pleased to know that the ISP has upgraded their standard router to the advanced FRITZ!Box 3490, which will now be included “free-of-charge” as part of the standard activation.

Which? 2017 UK Broadband Survey Awards Best ISP to Zen Internet

7th April, 2017 (6 Comments)

Consumer magazine Which? has published the results from their first 2017 reader survey of broadband ISP satisfaction, which saw Zen Internet retain the top “Recommended Provider” award for their broadband service. At the other end TalkTalk attracted the lowest level of customer satisfaction.

UK ISP Zen Internet Launches Mobile Management App for Customers

29th March, 2017 (0 Comments)

Customers of broadband ISP Zen Internet can now benefit from a new ‘My Zen‘ self-service app for Smartphones and Tablet computers (Android + iOS), which aims to provide subscribers with a lot of extra detail about their accounts / connections and extra support options.

ISPs Give Mixed Verdict on Compensation System for Broadband Faults

25th March, 2017 (18 Comments)

Internet providers from across the industry have today given a mixed reaction to Ofcom’s newly proposed Automatic Compensation system, which will force fixed line phone and broadband ISPs to pay out cash or bill credits to consumers if they suffer a total loss of service for more than 2 days.

Zen Internet Sees UK Network Traffic Dip Over Christmas and New Year

9th January, 2017 (1 Comment)

UK ISP Zen Internet has today kindly shared with us some data from their network, which reveals that Internet traffic across their platform for Christmas Day was down 20% compared to the usual Sunday average and their peak bandwidth was down over 23%.