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Fast24 ISP Forums Hacked

Posted: 20th Mar, 2005 By: Anne
It has been brought to our notice by one of our members (butler) that the help forums of the UK ISP fast24 have been hacked over night, removing all the original forums and threads and placing just one forum advertising their achievement.

The following email was sent to members.
"This is too all users which this applies. If you are receiving this message then you MUST do the following, some of your account data may have been compromised during the hacker attack. The hacker that attacked our website had at first compromised the website 3 months ago, secretly. He changed the website to install key-loggers and other various spy programs on your computers. We have found that most of these programs were aimed at stealing your personal details (credit card numbers, Steam accounts, World of Warcraft accounts, paypal accounts e.t.c.) and installing more spyware on your PC's.

However, the hacker has not yet received all the data, and we want to make the information leak as small as possible. We are trying, through the procedures below, to contact the various authorities to make sure that non of your online accounts get stolen. For this to work, we have to get some of your personal details.

1) You MUST send a e-mail to zella_merrin@hotmail.com. I have set up a temporary e-mail server on hotmail. This will redirect your e-mail to the main server in which your steam accounts will be re-activated.

2) The title of the e-mail must be "Steam Re-Activation" without the quotations.

3) The body of the message MUST be as follows. Your Forum Account Your Forum Password Your Steam/Half-Life 2/Wow Account Name and Password DO NOT SEND US YOUR CREDIT CARD INFORMATION You must enter it as it appears above. The steam account name is going to be used for various Cs server actions and privacy.

4) Wait anywhere from 5 to 10 minutes to receive a confirmation e-mail. If you do not receive one wait a additional 30-60 minutes.

5) In the confirmation e-mail you will receive a special code that will be required in the next few weeks. I will be resetting all accounts and if your account does not have this code it will be deleted. This is a HIGH priority event that I'm requiring all users to do. To ensure that your account is processed please do this as soon as possible. If you have any question please visit our site.

If you received this email please do not respond to it! What you can do: We have set up an email address where you can forward the hacker's email back to us to give to the F.B.I. to further help them in their investigation.

You can send your emails to support@fast24.co.uk if you were a victim of stolen credit card or steam information, then this is a high priority! Even if you didn't have any credit card information with us, the hacker still has your personal information such as your address, phone number, all through your IP adress and your email address which can be used to spam other websites.

As a result of all this, fast24.co.uk is working on a new much safer website and forums. Expect to see our new website April of 2005. We apologize any incontinence this has caused you and we look forward to your support. If you have any information leading to the arrest of the hacker or any kind of information please call the F.B.I headquarters in Chicago at 312-431-1333 or email us at support@fast24.co.uk Thank you, forum.fast24.co.uk

Members who have received this email should only contact Fast24 to have this checked.
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