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Lumison Launches Business VoIP

Posted: 16th Jun, 2005 By: MarkJ
Business ISP Lumison has launched iPBX, a low cost ‘virtual’ telephone system for SME’s, which is based on the company’s established Voice over IP (VoIP) platform:

Significantly, Lumison hosts the fully managed 24/7 iPBX service in its wholly-owned, state-of-the-art datacentre, offering carrier grade access to the Internet and removing the risks and costs of managing a telephone system.

The number of users can be changed without the need for expensive upgrades or configuration changes – simply adding or subtracting users in line with business imperatives, whether there is one user or one thousand. iPBX operates on the existing global Internet infrastructure, therefore remote workers and satellite offices are all part of the same telecommunications system, with internal extensions, direct dial numbers and voicemail to e-mail convergence. If a business chooses to add the Lumison global roaming service and a Virtual Private Network (VPN), its employees become truly geo-independent, having the ability to share information seamlessly and at very little cost.

As well as the cost and flexibility benefits, iPBX offers a hosted Interactive Voice Response (IVR) platform, which greatly improves call handling, ideal for companies operating distributed call centres. Using the latest Voice XML scripting language, businesses can also integrate their telephone platform with web technologies to deliver interactive information or call handling.
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