NTL TOP For Poor Customer Service
Posted: 07th Mar, 2005 By: MarkJ
The latest customer service quality poll from Internet Market Research Services, as highlighted in The Sun newspaper (thanks Paul), show NTL as being THE WORST in the UK. Sadly they're not alone, with BT trailing in second:
Worst customer service:
1. NTL
2. BT
3. PC World
4. Currys
5. Dixons
6. British Gas
7. Comet
8. O2
9. Argos
10. Vodafone.
Best customer service:
1. Tesco
2. Asda
3. M&S
4. John Lewis
5. Virgin
6. Sainsburys
7. Boots
8. Morrisons
9. First Direct
10. Orange.
We cant help but wonder where Tiscali came? If they were even included.
Worst customer service:
1. NTL
2. BT
3. PC World
4. Currys
5. Dixons
6. British Gas
7. Comet
8. O2
9. Argos
10. Vodafone.
Best customer service:
1. Tesco
2. Asda
3. M&S
4. John Lewis
5. Virgin
6. Sainsburys
7. Boots
8. Morrisons
9. First Direct
10. Orange.
We cant help but wonder where Tiscali came? If they were even included.
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