Home » 

UK ISP News Archives

 » 
Sponsored Links

Ofcom To Improve Consumer Approach

Posted: 09th Feb, 2006 By: MarkJ
Ofcom is seeking to improve how it deals with consumer issues (complaints, enforcement etc.) and has issued several proposals that build upon present systems:

The proposals published today focus on four key areas:

* Consumer protection: Better early warning to raise awareness of scams and mis-selling in the communications sector;

* Enforcement: Quicker and more targeted action to address issues of concern to consumers;

* Complaint handling: Work to assess how existing arrangements for consumer complaints about communications providers can be improved;

* Consumer information: Consumers’ access to reliable and useful data to inform their choices in a competitive market.

Ofcom also proposes to follow up recommendations from the Ofcom Consumer Panel to ensure that consumer interests are central to competition policy development.


Certainly Ofcom has been a little slow at dealing with problems that crop up frequently in the ISP sector, although they have been faster in the recent past (E7even).

Either way we hope that the new proposals can be converted into a tangible improvement. So many problems, such as those experienced by many of Tiscali’s customers, seem to go unchecked.
Search ISP News
Search ISP Listings
Search ISP Reviews
Cheap BIG ISPs for 100Mbps+
Community Fibre UK ISP Logo
150Mbps
Gift: None
Virgin Media UK ISP Logo
Virgin Media £24.00
132Mbps
Gift: None
Shell Energy UK ISP Logo
Shell Energy £26.99
109Mbps
Gift: None
Plusnet UK ISP Logo
Plusnet £27.99
145Mbps
Gift: None
Zen Internet UK ISP Logo
Zen Internet £28.00 - 35.00
100Mbps
Gift: None
Large Availability | View All
Cheapest ISPs for 100Mbps+
Gigaclear UK ISP Logo
Gigaclear £15.00
150Mbps
Gift: None
YouFibre UK ISP Logo
YouFibre £19.99
150Mbps
Gift: None
Community Fibre UK ISP Logo
150Mbps
Gift: None
BeFibre UK ISP Logo
BeFibre £21.00
150Mbps
Gift: £25 Love2Shop Card
Hey! Broadband UK ISP Logo
150Mbps
Gift: None
Large Availability | View All

Helpful ISP Guides and Tips

Sponsored Links
The Top 15 Category Tags
  1. FTTP (5473)
  2. BT (3505)
  3. Politics (2525)
  4. Openreach (2291)
  5. Business (2251)
  6. Building Digital UK (2234)
  7. FTTC (2041)
  8. Mobile Broadband (1961)
  9. Statistics (1780)
  10. 4G (1654)
  11. Virgin Media (1608)
  12. Ofcom Regulation (1451)
  13. Fibre Optic (1392)
  14. Wireless Internet (1386)
  15. FTTH (1381)
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms  ,  Privacy and Cookie Policy  ,  Links  ,  Website Rules