Posted: 03rd Oct, 2006 By: MarkJ
ISP Biscit has today issued a service update aimed at touting its network and customer support strengths and performance:
Telecoms and superfast broadband provider Biscit today announces its rolling 3-month service record covering the period July 1 - September 30, 2006. The results demonstrate a total commitment to customer service and underline the company's compelling customer-centric policy.
Biscit's network backbone uptime for July, August and September were respectively 99.7%, 99.8% and 98%. Service uptime for the same months were 99.89%, 99.62% and 99.91%, and average waiting time for customers calling Biscit's London-based customer support centre was 1.3min, 1.2min and 1.5mins.
http://www.biscit.net .
The news follows an unusual spat with rival ISP V Two One (
V21) that saw a potential merger collapse.