Orange Users Hit By Broadband Outage
Posted: 21st Mar, 2007 By: MarkJ
Roughly 3% of Orange's broadband subscribers were reportedly hit by a service outage on two separate occasions earlier in the week:
Orange has had a small showing in our 'ISP Complaints' page of late, but nothing on any real scale. More @ The Register.
An Orange spokesperson sent us the following statement:
"Orange can confirm that a broadband network outage occurred for less than an hour on the evenings of Sunday 18 March and Monday 19 March. The outage affected just under three per cent of our broadband customer base, and we are currently working with our suppliers to rectify the fault. We apologise to those customers affected."
But according to Orange's online help page: "Customers in Liverpool, Newcastle, Tannockside and Cardiff may be experiencing intermittent disconnections or slow browsing due to a known network issue. This is a known fault which is currently under investigation."
"Orange can confirm that a broadband network outage occurred for less than an hour on the evenings of Sunday 18 March and Monday 19 March. The outage affected just under three per cent of our broadband customer base, and we are currently working with our suppliers to rectify the fault. We apologise to those customers affected."
But according to Orange's online help page: "Customers in Liverpool, Newcastle, Tannockside and Cardiff may be experiencing intermittent disconnections or slow browsing due to a known network issue. This is a known fault which is currently under investigation."
Orange has had a small showing in our 'ISP Complaints' page of late, but nothing on any real scale. More @ The Register.
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