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Gio ISP Confirms Customnet Migration

Posted: 15th Dec, 2004 By: MarkJ
Gio Internet has officially confirmed the transfer of roughly 1,350 Datastream (non-BT) based ADSL customers to Customnet's platform, which is set to take place tomorrow:

Customnet and Gio Internet are pleased to formally announce that further to recent speculation, transfer of approximately 1,350 Telefónica UK based DSL subscribers is scheduled to take place tomorrow (Thursday 16th December).

Gio Internet and Telefónica UK are working to ensure a seamless transition and the switchover will occur with no downtime for affected users. All access details will remain as before, although Customnet have a number of special offers available for migrated subscribers including Free access (normally £34.99) to The Football League's Club World interactive subscription service offering football highlights, commentary and club specific e-mail addresses to all transferred subscribers. This is a club specific service allowing customers to watch their own clubs weekend highlights and listen to live match commentary on-line.

This move is part of Gio Internet's continuing focus on the Hauka IP Stream based DSL Platform and affects approximately 10% of the ISP's total DSL user base.

Customnet, the Surrey based ISP, has over 15 years experience within the communications industry and takes pride in it's customer care and support services. As specialists in providing IP/DataStream based DSL services, Customnet are ideally placed to continue delivering excellent service to migrated users.

Customnet and Telefónica UK will continue to maintain its high quality service and customer experience providing its customers with continuous value added services.

To transfer your existing service to Customnet please email us at dslmigrations@customnet.co.uk

Affected users will be notified in writing over the next few days. Although Gio Customer Services are happy to answer all enquiries on 0871 433 3000.
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