Home » 

UK ISP News Archives

 » 
Sponsored Links

ISP Be Suffers Billing Errors

Posted: 04th Apr, 2006 By: MarkJ
Be, the 24Mbps broadband provider, has suffered "a technical hitch" in its payment system, which resulted in some customers being billed more than once. On top of that they also failed to hide the users e-mail addresses:

"We are extremely sorry that this problem has affected you and are doing everything we can to rectify the situation as quickly as possible," it said. "Please be assured that you will be fully refunded for any additional monies taken from you."

Snag is, the ISP failed to hide the thousand or so email addys of those who received the email. So cue another memo a few minutes later which offered, "additional apologies for sending out the message below with the email addresses disclosed. It was not our intention to send the message that way".


We give 'Be' a lot of credit for being good communicators, although it's also a good idea for ISP's to have something other to talk about than technical problems. More @ The Register.
Search ISP News
Search ISP Listings
Search ISP Reviews
Cheap BIG ISPs for 100Mbps+
Community Fibre UK ISP Logo
100Mbps
Gift: None
Vodafone UK ISP Logo
Vodafone £23.00
150Mbps
Gift: None
Youfibre UK ISP Logo
Youfibre £23.99
150Mbps
Gift: None
NOW UK ISP Logo
NOW £25.00
100Mbps
Gift: None
Virgin Media UK ISP Logo
Virgin Media £25.99
132Mbps
Gift: None
Large Availability | View All
Cheapest ISPs for 100Mbps+
BeFibre UK ISP Logo
BeFibre £19.00
150Mbps
Gift: None
Community Fibre UK ISP Logo
100Mbps
Gift: None
Gigaclear UK ISP Logo
Gigaclear £19.00
300Mbps
Gift: None
toob UK ISP Logo
toob £22.00
150Mbps
Gift: None
Vodafone UK ISP Logo
Vodafone £23.00
150Mbps
Gift: None
Large Availability | View All
Sponsored Links
The Top 15 Category Tags
  1. FTTP (6173)
  2. BT (3694)
  3. Politics (2782)
  4. Business (2490)
  5. Openreach (2448)
  6. Building Digital UK (2366)
  7. Mobile Broadband (2206)
  8. FTTC (2094)
  9. Statistics (1954)
  10. 4G (1860)
  11. Virgin Media (1815)
  12. Ofcom Regulation (1620)
  13. Fibre Optic (1492)
  14. Wireless Internet (1479)
  15. 5G (1457)
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms  ,  Privacy and Cookie Policy  ,  Links  ,  Website Rules