ntl:Telewest Suffers National Network Outage
Posted: 09th Jan, 2007 By: MarkJ
Only weeks since the last major incident in December (here) and ntl:Telewest (Virgin Media) has once again suffered a national scale network failure:
ZDNet reports that the problems impacted customers in London, Birmingham, Yorkshire, the Northeast and the Northwest. Up to around 3,000 customers are thought to have been affected.
Many customers across its former Telewest franchise area tried to logged onto the internet on both Monday and Tuesday and found their broadband connection unavailable or performing poorly.
The problem was caused by a loss of synchronisation of dynamic customer IP addresses. Anyone who turned off the power to their modem during the outage period could have been affected, the company says.
The problem arose around 4pm on Monday afternoon. The spokeswoman claimed that affected users were reconnected by 9pm on Monday. However, one NTL:Telewest user told ZDNet UK of continuing problems around 9am on Tuesday morning.
The problem was caused by a loss of synchronisation of dynamic customer IP addresses. Anyone who turned off the power to their modem during the outage period could have been affected, the company says.
The problem arose around 4pm on Monday afternoon. The spokeswoman claimed that affected users were reconnected by 9pm on Monday. However, one NTL:Telewest user told ZDNet UK of continuing problems around 9am on Tuesday morning.
ZDNet reports that the problems impacted customers in London, Birmingham, Yorkshire, the Northeast and the Northwest. Up to around 3,000 customers are thought to have been affected.
Latest UK ISP News
Cheap BIG ISPs for 100Mbps+
150,000+ Customers | View More ISPs
Cheapest ISPs for 100Mbps+
Modest Availability | View More ISPs
Latest UK ISP News
Cheap BIG ISPs for 100Mbps+
Large Availability | View All
Cheapest ISPs for 100Mbps+
Large Availability | View All
Helpful ISP Guides and Tips
Sponsored Links
The Top 15 Category Tags
- FTTP (5530)
- BT (3518)
- Politics (2542)
- Openreach (2298)
- Business (2266)
- Building Digital UK (2247)
- FTTC (2045)
- Mobile Broadband (1977)
- Statistics (1790)
- 4G (1668)
- Virgin Media (1621)
- Ofcom Regulation (1465)
- Fibre Optic (1396)
- Wireless Internet (1391)
- FTTH (1382)
Sponsored
Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms , Privacy and Cookie Policy , Links , Website Rules