Easynet (Sky, UKOnline) Customers Hit by Network Problems
Posted: 18th Aug, 2008 By: MarkJ
Easynet's broadband customers, which include Sky Broadband and UKOnline subscribers, were hit by serious connectivity and performance woes over the weekend following a cable cut.
Customers found themselves unable to reach a large number of websites, while others suffered serious slowdown and high latency. The problem, which started on Friday and lasted approximately three days, was finally fixed this morning.
Customers found themselves unable to reach a large number of websites, while others suffered serious slowdown and high latency. The problem, which started on Friday and lasted approximately three days, was finally fixed this morning.
[15/08/2008 16:42:16]
We have identified an issue with our peering to Global Crossing. It appears that Global Crossing suffered a cable cut / failure this morning and have re-routed all traffic. This has resulted in congestion and latency across their network. We have been re-routing traffic away from the Global Crossing network which is why some customers will have seen some improvement already.
We have identified an issue with our peering to Global Crossing. It appears that Global Crossing suffered a cable cut / failure this morning and have re-routed all traffic. This has resulted in congestion and latency across their network. We have been re-routing traffic away from the Global Crossing network which is why some customers will have seen some improvement already.
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