The Register reports that an unknown number of broadband customers from several UK ISPs, including all of AAISP’s ADSL2+ subscribers, were knocked offline this morning after a bungling staffer working for Telecity at the Telehouse collocation facility plugged several key Datahop ports back in the wrong way.

Datahop, an Ethernet extension service, was apparently less than pleased with the unnamed Telecity man, amusingly describing him as an "idiot" according to the latest AAISP Blog:


Thankfully AAISP was able to restore the service, despite three or four hours of early morning turmoil for customers. Luckily few customers would have been fully active at that time so the damage is likely to be minimal.