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Be Broadband Scores over 85 Per Cent Customer Satisfaction

Posted: 06th Nov, 2008 By: MarkJ
UK ISP Be Broadband (O2) has achieved over 85% for customer satisfaction in an independent survey conducted by Which?, the consumer advice organisation. The average customer satisfaction score was 49%:

Felix Geyr, Managing Director of Be Broadband, said “This award is a reflection of the hard work that the Be team puts into providing the best possible service to our members. Gaining such a high percentage in this independent survey shows the benefits of being a Be member. Along with a range of initiatives, such as Be Gamer, that bring added value to our members, Be will continue to offer a quality broadband service to all of our members.”

As a result of the survey, Which? awarded Be Broadband a Best Buy award. Criteria for the award included overall satisfaction, customer service, ease of setup, connection speed, reliability and technical support.
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