Be Broadband Scores over 85 Per Cent Customer Satisfaction
Posted: 06th Nov, 2008 By: MarkJ
UK ISP Be Broadband (O2) has achieved over 85% for customer satisfaction in an independent survey conducted by Which?, the consumer advice organisation. The average customer satisfaction score was 49%:
As a result of the survey, Which? awarded Be Broadband a Best Buy award. Criteria for the award included overall satisfaction, customer service, ease of setup, connection speed, reliability and technical support.
Felix Geyr, Managing Director of Be Broadband, said This award is a reflection of the hard work that the Be team puts into providing the best possible service to our members. Gaining such a high percentage in this independent survey shows the benefits of being a Be member. Along with a range of initiatives, such as Be Gamer, that bring added value to our members, Be will continue to offer a quality broadband service to all of our members.
As a result of the survey, Which? awarded Be Broadband a Best Buy award. Criteria for the award included overall satisfaction, customer service, ease of setup, connection speed, reliability and technical support.
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