Best Consumer ISP - PlusNet
Best Business ISP - Eclipse Internet
Best Consumer Broadband - NewNet
Best Business Broadband - Datanet
Best Consumer Email - Entanet
Best Business Email - Eclipse Internet
Best Dial Up - Waitrose
Best Shared Hosting - Namesco
Best Dedicated Hosting - UKFast
Best Wireless ISP - Vodafone (Commendation: BOZII)
Best Internet Telephony - Entanet
Best Streaming - Astream (Commendation: Mydeo)
Best Portal - Bt.yahoo.com

The Internet Watch Foundation Award:
Richard Swetenham, Head of the eContent and Safer Internet Unit at the European Commission

The IWF was impressed with his involvement with the issue of Internet content since 1996, drafting the first Communication on illegal and harmful Internet content. He has been the driving force behind a variety of very successful EC Safer Internet Programmes, in particular the development of the INHOPE association of Hotlines.

The Corporate Social Responsibility Award:
BT

An ISPA spokesperson said, “The judges felt that BT has an excellent corporate social responsibility policy in place and acknowledged its Better World campaign aiming to create a more sustainable world through better communication.”

Internet Villain:
HM Revenue and Customs (HMRC)

HMRC won the Internet Villain category for failing to take the protection of people’s personal data seriously and highlighting bad practice in protecting data by losing computer disks containing confidential details of 25 million child benefit recipients.”

Internet Hero:
Peter Robbins OBE QPM, Chief Executive, IWF

Peter Robbins wins the Internet Hero award for his continued leadership of the IWF and approach to fostering extensive partnerships with the Internet industry, the government and law enforcement agencies to tackle illegal online content."