Post Office Blamed - ADSL Flights Offer
Posted: 10th Sep, 2004 By: MarkJ
The group responsible for managing BT's free broadband flights promotion, Rise Travel, is blaming the 'Post Office' for causing the problems in its offer:
A Rise Travel spokesman said on Wednesday that just one person had called a "dedicated number" set up by the company to handle complaints about the BT offer.
The spokesman wouldn't confirm BT's estimate that hundreds of people have been affected, saying "I don't have the figures to hand," but added that "severe Post Office problems" had hampered the processing of application forms.
Several ZDNet UK readers, though, have complained that they've not been able to get the flights they wanted, and have struggled to find out what is going on.
We note that the number to call is 01274 256058. More @ ZDNet.
A Rise Travel spokesman said on Wednesday that just one person had called a "dedicated number" set up by the company to handle complaints about the BT offer.
The spokesman wouldn't confirm BT's estimate that hundreds of people have been affected, saying "I don't have the figures to hand," but added that "severe Post Office problems" had hampered the processing of application forms.
Several ZDNet UK readers, though, have complained that they've not been able to get the flights they wanted, and have struggled to find out what is going on.
We note that the number to call is 01274 256058. More @ ZDNet.
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