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BT Makes Moving House & BB Easier

Posted: 05th Oct, 2004 By: MarkJ
ADSLGuide reports that BT Wholesale has made the whole process of moving house, while retaining both your PSTN (voice) and ADSL (broadband) lines, a little easier:

The ISPs do not actually order the PSTN services, the end-user still needs to do this. So the end-user must still order via BT Retail on 150, for either a 'broadband mover' or 'simultaneous ADSL/PSTN' provision. In return BT Retail should provide people with a unique number that can then be given to the ADSL ISP which is used to link the ADSL order with the BT Retail order at a later point. It is possible to call the ISP first, and get a unique reference number from them and pass this onto BT Retail.

The improvements have only just come into effect, thus the system may still have the odd delay/problem to iron out and won’t be perfect.
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