Oftel & Cheaper BT Voice Line Alternatives
Posted: 11th Mar, 2003 By: MarkJ
Oftel, the UK telecoms regulator, has today published a specification for the new wholesale service that BT must offer to telecom service providers.
The new product should allow operators to offer a complete telecoms service to both residential and businesses customers over BTs network, without any need to receive a bill from BT:
Oftels specification will ensure that BT provides the new product to the service provider in an efficient manner that allows service providers to compete fairly with BT.
There will be strong consumer safeguards so that customers are not switched to alternative suppliers without their knowledge.
The new product is likely to be available to consumers towards the end of the year.
David Edmonds, Director General of Telecommunications said today: "Just over four million households have used alternative service providers, and this new service should encourage even more people to shop around for a new telecoms supplier.
Under Oftels arrangements, service providers will be able to offer a complete telephone service covering calls and line rental, completely separate from BT.
The final specification sets the requirements BT must meet, so that service providers have an opportunity to compete fairly with BT.
Both the old and new service provider must writer to the customer to confirm arrangements to make sure they are not switched to a different supplier without their knowledge.
As an additional safeguard, there will be a ten day cooling off period in case people want to change their minds and stop the process."
The new product should allow operators to offer a complete telecoms service to both residential and businesses customers over BTs network, without any need to receive a bill from BT:
Oftels specification will ensure that BT provides the new product to the service provider in an efficient manner that allows service providers to compete fairly with BT.
There will be strong consumer safeguards so that customers are not switched to alternative suppliers without their knowledge.
The new product is likely to be available to consumers towards the end of the year.
David Edmonds, Director General of Telecommunications said today: "Just over four million households have used alternative service providers, and this new service should encourage even more people to shop around for a new telecoms supplier.
Under Oftels arrangements, service providers will be able to offer a complete telephone service covering calls and line rental, completely separate from BT.
The final specification sets the requirements BT must meet, so that service providers have an opportunity to compete fairly with BT.
Both the old and new service provider must writer to the customer to confirm arrangements to make sure they are not switched to a different supplier without their knowledge.
As an additional safeguard, there will be a ten day cooling off period in case people want to change their minds and stop the process."
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