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V Two One ISP Suffers Service Outage
By: MarkJ - 26 August, 2003 (1:11 PM)

UK ISP V21 suffered a major service outage today after problems with their NTL leased line caused a link to the client database to fail. Many customers found themselves unable to logon for a period of several hours, the exact cause is not yet known:

Due to a core routing failure all authentication system are currently offline. This will be affecting users attempting to connect to dial, ADSL or email services.

Thankfully problems have been resolved, although many report that the issue lasted for somewhat longer than the hour or so stated on the service update page.

Thanks to one of our readers, Paul (The Technology Vault), for pointing this out.

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