Demon Internet Suffers E-Mail Outage
Posted: 14th Oct, 2003 By: MarkJ
It's being reported that an unknown number of customers from UK ISP Demon Internet (THUS Telecom) suffered an e-mail outage of more than 48 hours over the weekend:
"A few backlogged mails trickled in over the weekend, but today (Monday) it seems like we're back to no mail - no wanted mail, no spam mail," he told us.
According to Demon, last week's downtime was "a result of maintenance carried out on our mail platform [and the] inadvertent misconfiguration of part of the mail server application". So what about the problems over the weekend?
A statement published yesterday on the ISP's site reads: "We carried out some preparatory work required for the addition of this extra capacity on Sunday afternoon, as this is a normally quiet time for our systems. This should have only resulted in a short period when email services were unavailable and a resulting backlog for that period," it said.
48 hours seems somewhat longer than a "short period". More @ The Register.
"A few backlogged mails trickled in over the weekend, but today (Monday) it seems like we're back to no mail - no wanted mail, no spam mail," he told us.
According to Demon, last week's downtime was "a result of maintenance carried out on our mail platform [and the] inadvertent misconfiguration of part of the mail server application". So what about the problems over the weekend?
A statement published yesterday on the ISP's site reads: "We carried out some preparatory work required for the addition of this extra capacity on Sunday afternoon, as this is a normally quiet time for our systems. This should have only resulted in a short period when email services were unavailable and a resulting backlog for that period," it said.
48 hours seems somewhat longer than a "short period". More @ The Register.
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