Reviews
Sponsored Links
☰ Login   /   Signup ⚲ Search
The following page displays a list of all the broadband ISP reviews posted by Hambleden Grump (display name) to this system. Reviews can be edited by both the author and admins.
◉ 

ISP Reviews by Hambleden Grump

 Avanti (Broadband Satellite)
Posted: 23rd Feb, 2009    By: Hambleden Grump
Full Star Full Star Empty Star Empty Star Empty Star
My home community is forced to use the Avanti satellite solution because BT refuses to upgrade either the Henley-on-Thames exchange or to put in a more powerful booster (I am not a tecchy!) at the required point on the line.

The Avanti solution does work well up to a point. It is unobtrusive - certainly compared to my previous satellite system; delivers fairly good speed; and is normally not subject to downtime as a result of poor weather conditions.

However..... Avanti's customer service is appalling. My community is currently suffering from a problem at the base station which, we are informed, cannot be fixed until Friday at the earliest (5-working days from now). This is a totally unacceptable position for those in the villge who rely on internet connectivity to run home based business or who study from home.

I am disgusted at the company's attitude to this predicament as it has said it doesn't have the engineers available because they are all busy on installs for new customers. WHAT ABOUT YOUR EXISTING CUSTOMERS AVANTI???

So anyone considering Avanti would do well to seriously consider other suppliers before signing up to the service. If there are options, look at them very closely.

Time With Provider:
Package Name:
Value
Full Star Full Star Half Star Empty Star Empty Star
Speed
Full Star Full Star Empty Star Empty Star Empty Star
Support
Half Star Empty Star Empty Star Empty Star Empty Star
Services
Full Star Full Star Full Star Empty Star Empty Star
Cheap BIG ISPs for 100Mbps+
Community Fibre UK ISP Logo
150Mbps
Gift: None
Virgin Media UK ISP Logo
Virgin Media £26.00
132Mbps
Gift: None
Shell Energy UK ISP Logo
Shell Energy £26.99
109Mbps
Gift: None
Plusnet UK ISP Logo
Plusnet £27.99
145Mbps
Gift: None
Zen Internet UK ISP Logo
Zen Internet £28.00 - 35.00
100Mbps
Gift: None
Large Availability | View All
Cheapest ISPs for 100Mbps+
Gigaclear UK ISP Logo
Gigaclear £17.00
200Mbps
Gift: None
YouFibre UK ISP Logo
YouFibre £19.99
150Mbps
Gift: None
Community Fibre UK ISP Logo
150Mbps
Gift: None
BeFibre UK ISP Logo
BeFibre £21.00
150Mbps
Gift: £25 Love2Shop Card
Hey! Broadband UK ISP Logo
150Mbps
Gift: None
Large Availability | View All

Helpful ISP Guides and Tips

Sponsored Links
The Top 15 Category Tags
  1. FTTP (5505)
  2. BT (3513)
  3. Politics (2534)
  4. Openreach (2296)
  5. Business (2258)
  6. Building Digital UK (2243)
  7. FTTC (2042)
  8. Mobile Broadband (1969)
  9. Statistics (1786)
  10. 4G (1661)
  11. Virgin Media (1615)
  12. Ofcom Regulation (1457)
  13. Fibre Optic (1393)
  14. Wireless Internet (1388)
  15. FTTH (1381)
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms  ,  Privacy and Cookie Policy  ,  Links  ,  Website Rules