ISP Reviews by Preet

I switched to Eclipse following a strong recommendation from a personal friend who runs an IT business. I wasn't disappointed. Good value for money and reliable service. But it's the support they give that really stands out - it's excellent. All too often, companies' "support" services are unhelpful. They keep you on hold for an age on a premium rate line and then are mostly concerned with blaming whatever technical problems you may have on someone/something else to get you off their back (eg it's your operating system, your hardware, your firewall, your 'phone line, you need to speak to the people who installed the network, etc) or else try to sell you a paid support package. Not so here. Eclipse are professional, courteous and immensely helpful. I don't write reviews normally, but they were so good I felt compelled to - it is genuinely rare to experience excellent customer service and I was really delighted to find it here. 10/10