ISP Reviews by SilverUser

I've been a customer of Kingston for about 6 months now, and Mistral for several years before that. Mistrals webhosting (they haven't merged up yet) is excellent, fast response and uptime so close to 100% that I can only vaguely remember the last time it went down (4 hours about 6 months ago I think).
Their ADSL service is a different matter. It was excellent (2Meg running at 2Meg) until last autumn (2008) when it started to run slow. A good day now is 1 meg and a bad day (like today) is dialup speed - 50 - 100K). It's been like that for several months and their help desk don't even bother replying to notifications about it. I know it's not this end and I know the line is fine, and their customer relations people admitted that they know they have a problem. But that was months ago and it's still the same!!!!