ISP Reviews by StevePowell0

Horrible company to deal with. We ordered 900Mbps, 99% of the time it is considerably less, between 300-500. Apparently ringing up and saying its slow isn't good enough, we tested initially using the Linksys app and Linksys router they supply but apparently this router they supplied can't be relied upon to generate accurate results, so we have to find a device with an ethernet port run the speed tests and report back to them. For this I used my corporate grade high spec Thinkpad that I use myself for bandwidth tests (I coincidentally install fibre myself for cctv and access control systems) and supplied the requested tests and hey presto they contact us yet again saying it must be something on the laptop making it run slow. Needless to say we would not recommend them. We are stuck with them now, but the customer service is horrible and we hope once our speed issues are resolved we never ever have to contact them again.