After years of BT's evasion, excuses and often lies even when relentlessly pursued by one of the very best ISPs, I have at last a supplier who provides what is offered. The package is 10M down & 512k up. It is invariably much better than this.
No fancy freebies just an absolutely 100% reliable
brilliant internet connection.
If you are in North Staffs, South Cheshire or I believe Northumberland definitely worth a look.
BT line now disconnected so even though I'm paying ISP more than before, I'm saving money!